I had a great experience with this being my first time getting a loan. All representatives that I talked to was helpful and kind.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a great experience with this being my first time getting a loan. All representatives that I talked to was helpful and kind.
Company replied
Always helpful, polite, competent. My experience with Tower Loan has always been A++++
Company replied
This is my second loan from Tower Loan. They have been there for me both times when I needed help the most. Will be a customer for life!
Company replied
Professional and easy to work with
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!923 Mcfarland Blvd, 35473, Northport, AL, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Tower Loan - Northport
Always helpful, polite, competent. My experience with Tower Loan has always been A++++

Reply from Tower Loan - Northport
I had a great experience with this being my first time getting a loan. All representatives that I talked to was helpful and kind.

Reply from Tower Loan - Northport
This is my second loan from Tower Loan. They have been there for me both times when I needed help the most. Will be a customer for life!

Reply from Tower Loan - Northport
The Northport,Alabama office the most unprofessional, unpleasant and absolutely lacks in customer service. The new manager needs to be replaced. I have a loan with the Northport office but I will never pay my bill inside of that branch because of the lack of professionalism’s. The manager nor the staff never gets better. If in the Tuscaloosa area the Best Hospitality office is bear creek off 69 south. The management is still the for over 5 years or better. Unlike the Northport office the staff and management changes every so month and get more worst every time. Northport office should be shut down or be trained by the 69 south office staff. If anyone ever in need of a loan with exceptional hospitality go to the 69 south office you’ll be treated with respect and dignity.

Reply from Tower Loan - Northport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.