Tower Loan - Olive Branch Reviews 23

TrustScore 4.5 out of 5

4.5

4860 Bethel Road, Ste F, 38654 Olive Branch, MS, US


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See what reviewers are saying

Rated 5 out of 5 stars

I've had several loans with Tower loans but this last loan I got was a debt consolidation loan. I am extremely happy they gave me a chance when no one else would. I'm finally able to save money with m... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service!!! The staff is Always So Very Nice & willing to help and answer questions with a Very Pleasant Attitude!! They really make you feel very comfortable when doing busin... See more

Company replied

Rated 5 out of 5 stars

CJ as his colleague called him, was awesome, helped out explained everything with every step, one of his colleagues stepped up when CJ had issues or things needed farther examination. The experience w... See more

Company replied

Rated 5 out of 5 stars

Thank you for good hospitality, and understanding my need, I been using Tower loan for over 6 yrs now, they always come through for me, Thanks so much.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Olive Branch

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 4860 Bethel Road, Ste F, 38654, Olive Branch, MS, United States

  • 662-890-9301

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
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Rated 5 out of 5 stars

Tower loans saved me!

I've had several loans with Tower loans but this last loan I got was a debt consolidation loan. I am extremely happy they gave me a chance when no one else would. I'm finally able to save money with my consolidation loan. They went above and beyond for me and I am truly thankful!

9 April 2026
Tower Loan - Olive Branch logo

Reply from Tower Loan - Olive Branch

We are honored to hear Tower Loan helped with your debt consolidation. Thank you for trusting us with multiple loans.

Rated 5 out of 5 stars

Excellent Customer Service!!!

Excellent Customer Service!!!

The staff is Always So Very Nice & willing to help and answer questions with a Very Pleasant Attitude!!

They really make you feel very comfortable when doing business with them!

10 December 2025
Tower Loan - Olive Branch logo

Reply from Tower Loan - Olive Branch

We're happy to hear that our staff's helpfulness and pleasant attitude made you feel comfortable. We appreciate you taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Thank you for good hospitality

Thank you for good hospitality, and understanding my need, I been using Tower loan for over 6 yrs now, they always come through for me, Thanks so much.

10 March 2026
Tower Loan - Olive Branch logo

Reply from Tower Loan - Olive Branch

Thank you immensely for your loyalty over six years. We appreciate your trust in Tower Loan.

Rated 2 out of 5 stars

More communication in the office!

More communication in the office! I have 2 accounts, however, I pay them TOGETHER and EVERY month, they call me 6-7 times or more to tell me that my Payne is late.... and... it's NEVER the same person! I was told that the Supervisor doesn't speak to customers and the Manager is NEVER in the office!! Soooo, who's gonna get my account straight?!? POOR CUSTOMER SERVICE!!! The workers are very nice and professional, but ones IN CHARGE, a different story!

21 May 2025
Rated 5 out of 5 stars

Treated with respect

Everybody treat me with respect. Everyone smile and know my name when I walk in. There's never been a long wait to be seen. If I need a loan, I'm not looked down on. A very positive vibe.

23 December 2025
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Reply from Tower Loan - Olive Branch

Thank you for your wonderful feedback, Shirl. We appreciate your kind words about respect, smiles, and positive service experience.

Rated 5 out of 5 stars

Got me what I asked for

Got me what I asked for, no hassle, quick friendly and accommodating.

25 November 2025
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Reply from Tower Loan - Olive Branch

We are glad to hear we provided quick, friendly service and met your needs without hassle.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Friendly and knowledgeable.

19 November 2025
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Reply from Tower Loan - Olive Branch

Thank you for your wonderful feedback, Elizabeth. We appreciate your recognition of our friendly and knowledgeable service.

Rated 5 out of 5 stars

I’ve been doing Business with Tower…

I’ve been doing Business with Tower Loan for a few years now now, they are very helpful and courteous and will help you in your times of need, I would recommend them to anyone family and friends and co-Workers, they are a great company that helps you when you need them, I’ve never been turned down them.

4 November 2025
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Reply from Tower Loan - Olive Branch

Thank you for your wonderful feedback, Michael. We appreciate your loyalty and trust in Tower Loan over the years.

Rated 5 out of 5 stars

The experience was great.

CJ as his colleague called him, was awesome, helped out explained everything with every step, one of his colleagues stepped up when CJ had issues or things needed farther examination. The experience was great, I would be willing to use them again and at that location.

24 July 2025
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Reply from Tower Loan - Olive Branch

We're glad to hear that you had a positive experience with CJ and our team. It's wonderful to know that our efforts to provide clear, helpful service were appreciated. We look forward to serving you again in the future. Thank you for your review!

Rated 5 out of 5 stars

Love the company

Love the company
Everybody so friendly

15 July 2025
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Reply from Tower Loan - Olive Branch

We're glad to hear that you're enjoying your experience with us and find our team friendly. Your positive feedback is greatly appreciated. Thank you!

Rated 5 out of 5 stars

Courteous

Courteous
Professional personnel
Availability of amount

9 July 2025
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Reply from Tower Loan - Olive Branch

Thank you for the positive feedback! We're glad to hear that you found our team to be professional and courteous. We strive to ensure the availability of funds for our customers. Your satisfaction is our priority.

Rated 5 out of 5 stars

The kindness shown by Bj and his staff…

The kindness shown by Bj and his staff towards me is greatly appreciated and a testament to their excellent hospitality.

25 June 2025
Tower Loan - Olive Branch logo

Reply from Tower Loan - Olive Branch

Thank you for the 5-star rating! We're glad to hear that you appreciated the kindness and hospitality from Bj and our team. Your positive feedback is greatly valued.

Rated 5 out of 5 stars

Good and friendly service.

Good and friendly service.

19 June 2025
Tower Loan - Olive Branch logo

Reply from Tower Loan - Olive Branch

We're glad to hear that you found our service to be good and friendly. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

Very friendly and helpful staff

The staff was quite informative and helpful with any and all questions

28 May 2025
Tower Loan - Olive Branch logo

Reply from Tower Loan - Olive Branch

Thank you for the 5-star rating! We're glad to hear that our staff was able to provide you with the information and assistance you needed. Your feedback is greatly appreciated.

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