Tower Loan - Pensacola Reviews 11

TrustScore 4.5 out of 5

4.4

North Davis Highway 6235, Suite 112, 32504 Pensacola, Florida, US


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Rated 5 out of 5 stars

Great customer Service at the Pensacola, Florida location. Very friendly. Thank you.

Company replied

Rated 5 out of 5 stars

The Customer Service Was OUTSTANDING!!!! Everything is explained and easy to understand!

Company replied

Rated 5 out of 5 stars

Taylor was so nice and polite. She explained every detail of the loan. I truly thank Taylor for having the patience. Job well done. Keep up the AWESOME WORK.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Pensacola

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • North Davis Highway 6235, Suite 112, 32504, Pensacola, Florida, United States

  • 850-361-3621

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
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Rated 5 out of 5 stars

The Customer Service Was…OUTSTANDING!!

The Customer Service Was OUTSTANDING!!!!
Everything is explained and easy to understand!

12 March 2026
Tower Loan - Pensacola logo

Reply from Tower Loan - Pensacola

We are happy to hear about your outstanding experience with our customer service team, Sylvia!

Rated 5 out of 5 stars

Staff was attentive and helpful

The staff was very patient and helpful completing my loan

4 March 2026
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Reply from Tower Loan - Pensacola

We are thrilled to hear our staff was patient and helpful completing your loan. We appreciate your feedback.

Rated 5 out of 5 stars

Great customer Service at the

Great customer Service at the Pensacola, Florida location. Very friendly. Thank you.

25 February 2026
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Reply from Tower Loan - Pensacola

Your positive experience at our Pensacola location means everything to us. We appreciate your kind words about our team.

Rated 5 out of 5 stars

GREAT CUSTOMER CARE

Taylor was so nice and polite. She explained every detail of the loan. I truly thank Taylor for having the patience. Job well done. Keep up the AWESOME WORK.

10 February 2026
Tower Loan - Pensacola logo

Reply from Tower Loan - Pensacola

Thank you immensely for recognizing Taylor's excellent service. We appreciate your kind words about our customer care and professionalism.

Rated 5 out of 5 stars

The Customer service was OUTSTANDING!

The Customer service was OUTSTANDING!! The entire process was easy and quick.

8 October 2025
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Reply from Tower Loan - Pensacola

Thank you immensely for highlighting our outstanding customer service! We appreciate you sharing your positive experience with our easy process.

Rated 5 out of 5 stars

They are very honest people.

They are very pleasant to speak with. Communication is a plus! Listen to whatever questions you may have. Also very honest.

4 October 2025
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Reply from Tower Loan - Pensacola

We are pleased to hear about your positive experience. Your kind words about our honest communication mean everything to us.

Rated 5 out of 5 stars

It was a quick and painless transaction

It was a quick and painless transaction
Very nice people and answered all my questions.

16 September 2025
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Reply from Tower Loan - Pensacola

We are delighted to hear about your quick and painless transaction. Patricia, we appreciate your kind words about our team.

Rated 5 out of 5 stars

They are a awesome team

They were so friendly and helpful.So happy they gave me a chance to establish my credit.Taylor was awesome.

14 August 2025
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Reply from Tower Loan - Pensacola

We are ecstatic to hear about your positive experience! Thank you for recognizing Taylor and our team's efforts in helping establish your credit.

Rated 5 out of 5 stars

Great customer service very…

Great customer service very professional and easy to understand had a great experience while applying

6 August 2025
Tower Loan - Pensacola logo

Reply from Tower Loan - Pensacola

Thank you for your positive feedback! We're pleased to hear that you had a great experience and found our customer service professional and easy to understand. We look forward to serving you again in the future.

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