Tower Loan - Phenix City Reviews 

30
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TrustScore 4.5 out of 5

4.6

1703 14Th Street, 36867 Phenix City, AL, US

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Rated 5 out of 5 stars

Everyone was polite and patient with me as well as amongst themselves. They explained everything in detail and did not force any additional services on me that I did not need or want. Only the ones re... See more

Company replied

Rated 5 out of 5 stars

Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was... See more

Company replied

Rated 5 out of 5 stars

Every few months I recieve an unsolicited loan check in the mail from Tower Loan. If I CHOSE I can deposit it directly into my bank, at which time it becomes a loan, which I make monthly payments on.... See more

Company replied

Rated 5 out of 5 stars

Entire staff there is courtesy and willing to help the customer at every chance, I will recommend to this branch to friends. Example how customer service suppose to be.

Company replied


Company details

  1. Loan agency
  2. also in
  3. Car finance and loan company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-bank financial service

About Tower Loan - Phenix City

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1703 14Th Street, 36867, Phenix City, AL, United States

  • 334-664-9330

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.6

All reviews

(30)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

5 August 2025
Tower Loan - Phenix City logo

Reply from Tower Loan - Phenix City

Thank you for your positive feedback! We're pleased to hear you had a great experience with our service. Your satisfaction is important to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Very friendly and respectful

Very friendly and respectful

8 July 2025
Tower Loan - Phenix City logo

Reply from Tower Loan - Phenix City

We're glad to hear that you found our team to be friendly and respectful. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

How they approved me so quickly and I…

How they approved me so quickly and I got what I wanted the staff was very professional and they helped me out a lot

29 May 2025
Tower Loan - Phenix City logo

Reply from Tower Loan - Phenix City

We're glad to hear that you had a positive experience with our quick approval process and professional staff. Your satisfaction is our top priority. Thank you for your feedback!

Rated 5 out of 5 stars
Tower Loan - Phenix City logo

Reply from Tower Loan - Phenix City

We're glad to hear that you found our staff to be super friendly! Providing excellent customer service is a top priority for us. Thank you for the 5-star review!

Rated 5 out of 5 stars

They help me clear up a debt and have…

They help me clear up a debt and have one bill now

Thank you

7 May 2025
Tower Loan - Phenix City logo

Reply from Tower Loan - Phenix City

We're glad to hear that we could assist in consolidating your debt into one manageable bill. Your positive feedback is greatly appreciated. Thank you for choosing our services.

Rated 5 out of 5 stars

The customer service was GREAT 👍.

The customer service was GREAT 👍.

27 March 2025
Tower Loan - Phenix City logo

Reply from Tower Loan - Phenix City

We're glad to hear that you had a great experience with our customer service. Your positive feedback is much appreciated. Thank you for taking the time to share your experience!

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