Tower Loan - Pineville Reviews 22

TrustScore 4.5 out of 5

4.3

2600 LA-28, Suite B, 71360 Pineville, LA, US


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Rated 5 out of 5 stars

The process is always quick and easy. Staff is always nice and efficient. They've always been great at answering any questions I may have and making sure I find what works best for me.

Company replied

Rated 5 out of 5 stars

They made the process really quick and the staff at the Pineville, La location are all extremely helpful and polite.

Company replied

Rated 5 out of 5 stars

Staff was very helpful getting a loan and very informative on steps to take in future request.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Pineville

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2600 LA-28, Suite B, 71360, Pineville, LA, United States

  • 318-445-7103

4.3

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Customer service

Great customer service

3 April 2026
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We are thrilled to hear you had great customer service with Tower Loan. Thank you for your feedback.

Rated 5 out of 5 stars

The process is always quick and easy

The process is always quick and easy. Staff is always nice and efficient. They've always been great at answering any questions I may have and making sure I find what works best for me.

31 March 2026
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We're happy to hear that the process was quick and easy for you. We appreciate that our staff is nice, efficient, and helpful in answering your questions to find what works best.

Rated 5 out of 5 stars

Staff was very helpful getting a loan…

Staff was very helpful getting a loan and very informative on steps to take in future request.

24 February 2026
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We are pleased to hear our staff was helpful and informative with your loan process, Jarrod.

Rated 5 out of 5 stars

Personal losn

It was very easy having had loans in the past

21 January 2026
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

Thank you for your review. We appreciate your continued trust in Tower Loan for your lending needs.

Rated 5 out of 5 stars

The employees were friendly

The employees were friendly

13 January 2026
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We're glad our employees were friendly! Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

23 December 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We are glad to hear you found our team friendly and helpful. We appreciate your positive feedback.

Rated 5 out of 5 stars

They made the process really quick and…

They made the process really quick and the staff at the Pineville, La location are all extremely helpful and polite.

24 November 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We are happy to hear about your quick process experience. Thank you for recognizing our helpful Pineville staff, Jack.

Rated 5 out of 5 stars

Awesome job

It was an amazing experience the crew was very knowledgeable
And very friendly

23 October 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

Thank you for your review. We are pleased the crew provided knowledgeable and friendly service for an amazing experience.

Rated 5 out of 5 stars

Allison and the Eathan

Allison and the Eathan, the manager, was very helpful and polite

21 October 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

Thank you immensely for recognizing Allison and Ethan's helpful and polite service. We appreciate your wonderful feedback.

Rated 5 out of 5 stars

Quick and easy process

Quick and easy process. Nice and friendly staff.

27 August 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We appreciate your feedback! We're happy you found the process quick and easy and our staff nice and friendly.

Rated 5 out of 5 stars

Courteous to me as I made my request

Courteous to me as I made my request. Also, effienciant and friendly. And, made the process for my loan, quickly.

16 August 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

Thank you for your positive feedback! We're pleased to hear that you found our team courteous, efficient, and friendly. It's great to know that the loan process was quick and met your expectations. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Professional services in a timely…

Professional services in a timely manner!

3 July 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

Thank you for the positive feedback! We're glad to hear that you found our services professional and timely. We strive to maintain this level of service for all our customers.

Rated 5 out of 5 stars

The entire staff is the most friendly…

The entire staff is the most friendly people. Everything was ready for us to sign when we got there.

2 July 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with friendly and efficient service. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Excellent!!

Excellent!!! Really nice staff in pineville

25 June 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

Thank you for the 5-star rating! We're glad to hear that our staff in Pineville made a positive impression. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

People are very friendly and easy to…

People are very friendly and easy to work with.

31 May 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We're glad to hear that you found our team friendly and easy to work with. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 3 out of 5 stars

I'm a new customer

I'm a new customer. Services are still being reviewed.

13 May 2025
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We appreciate your feedback as a new customer. We'll review our services to improve your experience.

Rated 5 out of 5 stars
Tower Loan - Pineville logo

Reply from Tower Loan - Pineville

We're glad to hear that you found our customer service excellent. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience.

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