The loan officer that processed my pre approval over the phone and at the office was very polite and ,professional. Sarah, treated me as a valued client.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience was great because they do whatever they can to assist you and they give excellent customer service. I feel that they do everything well.
Company replied
Staff and Customer service was above and Beyond.
Company replied
Very easy to work with Jordan and his employees went above and beyond for me!
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Rock Island
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
4657 44th Street, 61201, Rock Island, IL, United States
- 309-644-4987
4.5
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jordan was grest
3 June 2025
Reply from Tower Loan - Rock Island
We're glad to hear that you had a positive experience with Jordan. Your feedback is greatly appreciated. Thank you for the 5-star rating!
Reply from Tower Loan - Rock Island
We're glad to hear that our team was able to assist you effectively. Your positive feedback is greatly appreciated. Thank you for choosing our services!
Reply from Tower Loan - Rock Island
We're glad to hear you found our service helpful and friendly. Your positive feedback is greatly appreciated. Thank you for choosing us!
My experience was great because theydo…
My experience was great because they do whatever they can to assist you and they give excellent customer service. I feel that they do everything well.
15 May 2025
Reply from Tower Loan - Rock Island
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you had a great experience and appreciated our customer service. We strive to assist our customers in the best way possible. Your satisfaction is our priority.
Quick and efficient
Quick and efficient. Very helpful when I really needed and not judgmental about my situation.
1 May 2025
Reply from Tower Loan - Rock Island
We're glad to hear that you found our service quick and efficient. It's important to us to provide support without judgment. Thank you for your positive feedback!
Very helpful and friendly!
19 April 2025
Reply from Tower Loan - Rock Island
We're glad to hear you found our service helpful and friendly! Your positive feedback is greatly appreciated. Thank you for choosing us!
Great customer service
Great customer service. The employees are very helpful and friendly. Got money I needed with a good payment.
18 March 2025
Reply from Tower Loan - Rock Island
We're glad to hear that you had a positive experience with our customer service and found our team to be helpful and friendly. It's great to know that our financial solutions met your needs. Thank you for your 5-star review!
The person that handle my loan was very…
The person that handle my loan was very knowledgeable and nice
19 March 2025
Reply from Tower Loan - Rock Island
Thank you for the 5-star rating! We're glad to hear that our team member was able to assist you effectively with your loan. Your positive feedback is greatly appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.