Tower Loan - Rolla Reviews 25

TrustScore 4.5 out of 5

4.6

1040 S Bishop, 65401 Rolla, MO, US


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Rated 5 out of 5 stars

The employees seem to care about the borrower. About what they are going to do with the money. A trip they wish you well and safe travels. Furniture which room and what color. They say let us know... See more

Company replied

Rated 5 out of 5 stars

The people I have dealt with are very professional, personable and just plain helpful. I feel right at home there. They are like friends who advise you and try to get the best deal they can for your s... See more

Company replied

Rated 5 out of 5 stars

Tower loan has always helped me out. I have been an ongoing customer for around 10 yrs or so. Dont have one complaint.

Company replied

Rated 5 out of 5 stars

They have always helped me get a loan and keep up with it. As well they are friendly and helpful. A good environment and friendly faces and easy to get a loan.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Rolla

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Caring

The employees seem to care about the borrower. About what they are going to do with the money. A trip they wish you well and safe travels. Furniture which room and what color.
They say let us know about your trip. I couldn’t wait to tell them some of the things I managed to do and see.

8 April 2026
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Reply from Tower Loan - Rolla

We are pleased to hear our team shows genuine care for your needs and travels. Thank you for sharing your experiences with us.

Rated 5 out of 5 stars

They have always helped me get a loan…

They have always helped me get a loan and keep up with it. As well they are friendly and helpful. A good environment and friendly faces and easy to get a loan.

13 February 2026
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Reply from Tower Loan - Rolla

Thank you for your loyalty and kind words about our helpful team and welcoming environment, Mo.

Rated 5 out of 5 stars

Fast and friendly

Fast and friendly

14 November 2025
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Reply from Tower Loan - Rolla

Thank you for taking the time to share your experience. We appreciate your kind words about our service.

Rated 5 out of 5 stars

Tower loan has always helped me out

Tower loan has always helped me out. I have been an ongoing customer for around 10 yrs or so. Dont have one complaint.

22 November 2025
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Reply from Tower Loan - Rolla

Thank you for your review. We appreciate your loyalty over 10 years and are honored to have earned your trust.

Rated 5 out of 5 stars

Quick

Quick and easy

12 November 2025
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Reply from Tower Loan - Rolla

We are delighted to hear you found our service quick and easy. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Honesty and fairness. Also personable, caring people.

The people I have dealt with are very professional, personable and just plain helpful. I feel right at home there. They are like friends who advise you and try to get the best deal they can for your situation. I am very satisfied with their services.

4 November 2025
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Reply from Tower Loan - Rolla

We greatly appreciate your kind words about our honesty, fairness, and professional team. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Preparation with ease

Communicating with the associates was easy and pleasant. Made me feel very comfortable but private..

30 September 2025
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Reply from Tower Loan - Rolla

Thank you for your review. We are pleased our associates made your experience comfortable and pleasant.

Rated 5 out of 5 stars

The loan was expediently handled!

Erica handled our loan expediently same day approval

20 September 2025
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Reply from Tower Loan - Rolla

We sincerely value your feedback about our expedient service. Pleased Erica provided same day approval for your loan.

Rated 5 out of 5 stars

They work with the client

Dawn is very nice and helpful

30 August 2025
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Reply from Tower Loan - Rolla

We are absolutely thrilled to hear you had a positive experience! Dawn appreciates your kind words about her helpfulness.

Rated 5 out of 5 stars

The ladies in the rolla Missouri office…

The ladies in the rolla Missouri office are beyond nice, they care and are very helpful, flexible, explain every detail, if you don't understand something they find away to make sure you understand and your mind is a ease, highly recommend the rolla office

12 August 2025
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Reply from Tower Loan - Rolla

Thank you for sharing your positive experience with the Rolla, Missouri office. It's wonderful to hear that the team was able to provide such helpful and detailed service. Your recommendation is greatly appreciated, and we look forward to continuing to meet your needs.

Rated 5 out of 5 stars
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Reply from Tower Loan - Rolla

Thank you for the positive feedback! We're glad to hear that you find our service nice and helpful. We strive to provide the best experience for our customers.

Rated 5 out of 5 stars

Friendly

Easy and quick to deal with.

10 June 2025
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Reply from Tower Loan - Rolla

We're glad to hear that you found our process easy and quick. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

Dawn is very professional,courteous

Dawn is very professional,courteous, and knowledgeable.She does an exceptional job and makes the process easy.

30 May 2025
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Reply from Tower Loan - Rolla

Thank you for the 5-star rating and the positive feedback. We're glad to hear that Dawn's professionalism and knowledge made your process easy. We strive to provide exceptional service to all our customers.

Rated 5 out of 5 stars

Very fast and efficient.

Very fast and efficient.

21 May 2025
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Reply from Tower Loan - Rolla

We're glad to hear that you found our service fast and efficient. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

Fast Easy Great people.

Reliable people, Quick friendly

19 April 2025
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Reply from Tower Loan - Rolla

We're glad to hear that you found our service reliable and our team friendly. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Always helpful

Always helpful. Great customer service. Always there when I need them.

18 March 2025
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Reply from Tower Loan - Rolla

Thank you for the 5-star rating! We're glad to hear that our customer service has been consistently helpful for you. Your satisfaction is our top priority, and we're always here to assist. Thanks again for your feedback!

Rated 5 out of 5 stars

Very nice and respectful and I love the…

Very nice and respectful and I love the lady that help me.

8 March 2025
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Reply from Tower Loan - Rolla

We appreciate your kind words and are glad you had a positive experience. We strive to provide excellent customer service and are happy to hear that you were pleased with the assistance you received.

Rated 5 out of 5 stars

Good helpful advice and good people

Good helpful advice and good people

4 February 2025
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Reply from Tower Loan - Rolla

Thank you for the 5-star rating! We're glad to hear that you found our advice helpful and our team to be good. We strive to provide excellent service and your feedback is greatly appreciated.

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