The service was great! Kira & her team did everything to help me at the right time. They were honest & fast. Their hours of availability were very flexible. Everything was explained in detail. I... See more
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The staff at the Round Rock location was informative and straight-forward about the process, which I appreciate. I was initially confused and once I spoke to the manager over the phone, she laid it ou... See more
Company replied
Representatives were courteous, attentive to our needs and worked within our budget. Thanks again!
Company replied
Kia was professional and knowledgeable. She made the refinance process very simple and easy to understand.
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Round Rock
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
2113 Wells Branch Parkway, Ste 900, 78728, Austin, TX, United States
- 737-243-1002
4.3
Excellent
7 reviews
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Right on Time!!!
The service was great! Kira & her team did everything to help me at the right time. They were honest & fast.
Their hours of availability were very flexible.
Everything was explained in detail.
I would recommend this service to my family & anyone in need.
14 March 2026
Reply from Tower Loan - Round Rock
Thank you immensely for your positive feedback! We appreciate you highlighting Kira and her team's honest, fast service and flexible hours.
Kia was professional and knowledgeable
Kia was professional and knowledgeable. She made the refinance process very simple and easy to understand.
20 November 2025
Reply from Tower Loan - Round Rock
We sincerely value your feedback about Kia's professional service. Her knowledge made your refinance process simple and easy.
Reply from Tower Loan - Round Rock
We are happy to hear you found Tower Loan quick and easy. We appreciate your recommendation!
The staff at the Austin location was polite, informative, patient at explaining things to me and very considerate when in regards to my time.
The staff at the Round Rock location was informative and straight-forward about the process, which I appreciate. I was initially confused and once I spoke to the manager over the phone, she laid it out step by step. She called me just like she said she would once she received an answer/update so I wouldn't waste my time, which was very considerate. The approval process was faster than I thought it would be, and the closing (in-person) was easy-breezy.
19 July 2025
Reply from Tower Loan - Round Rock
We're glad to hear that you found our process at the Round Rock location to be informative and efficient. It's important to us that our customers feel well-informed and valued. Your feedback about the manager's helpfulness and the speed of the approval process is greatly appreciated. Thank you for taking the time to share your positive experience.
Reply from Tower Loan - Round Rock
Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team's approach met your expectations. We strive to provide a humble and friendly service to all our customers. Your satisfaction is our priority.
The staff is great
The staff is great. They are so friendly and efficient. They make the process quick and hassle free.
28 April 2025
Reply from Tower Loan - Round Rock
Thank you for the 5-star rating and positive feedback. We're glad to hear that our team was able to provide you with efficient and friendly service. Your satisfaction is our priority, and we're happy to hear that your experience was hassle-free.
Representatives were courteous
Representatives were courteous, attentive to our needs and worked within our budget.
Thanks again!
11 March 2025
Reply from Tower Loan - Round Rock
We're so glad to hear you had a positive experience! We strive to provide excellent customer service and are happy to know our representatives met your needs.
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