Tower Loan - San Marcos Reviews 11

TrustScore 4.5 out of 5

4.4

2401 Hunter Road, Suite 2, 78666 San Marcos, TX, US


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Rated 5 out of 5 stars

We told the manager what we needed and looking for and he took care and advised us on the loan amount and we were very pleased with his help. He was a great manager and helpful.

Company replied

Rated 5 out of 5 stars

Getting a check in the mail makes it more convenient. It's easy to be approved for a loan. Although I wish the finance charge was a lot lower. Overall my experience was great!

Company replied

Rated 5 out of 5 stars

The only issue I had was walking up and down the stairs at the San Marcos location. Other than that everything was perfect.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - San Marcos

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2401 Hunter Road, Suite 2, 78666, San Marcos, TX, United States

  • 737-331-0176

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

We told the manager what we needed and…

We told the manager what we needed and looking for and he took care and advised us on the loan amount and we were very pleased with his help. He was a great manager and helpful.

7 February 2026
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

Thank you for sharing your positive experience with our manager. We are pleased his guidance and advice met your needs perfectly.

Rated 5 out of 5 stars

They people were kind and knowledgeable…

They people were kind and knowledgeable about the process

22 July 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with the kind and knowledgeable service we strive for. We appreciate your feedback and look forward to serving you again in the future.

Rated 5 out of 5 stars

Professional personality from Michael

Professional personality from Michael. He was fast and explained the loan process.

2 July 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

Thank you for the positive feedback! We're glad to hear that Michael was able to assist you efficiently and provide clear explanations about the loan process. Your satisfaction is our priority at Tower Loan.

Rated 5 out of 5 stars

Great employees very respectful

Great employees very respectful

6 June 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

Thank you for the positive feedback! We're glad to hear that our team made a good impression. We strive to provide respectful and quality service. Your satisfaction is our priority.

Rated 5 out of 5 stars

Check in the mail is so convenient

Getting a check in the mail makes it more convenient. It's easy to be approved for a loan. Although I wish the finance charge was a lot lower. Overall my experience was great!

23 May 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

Thank you for the positive rating and for sharing your experience. We're glad to hear that you found our loan approval process easy and convenient. Your feedback regarding the finance charge is noted and appreciated. We strive to provide the best possible service and your insights help us to do that.

Rated 5 out of 5 stars

Explained the terms of the loan and…

Explained the terms of the loan and highlighted important dates

30 April 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

We're glad to hear that you found our loan terms and important dates explanation helpful. It's our priority to ensure our customers are well-informed. Thank you for your positive feedback and high rating.

Rated 5 out of 5 stars

Great customer service

Great customer service, very polite and friendly.
Michael was very helpful and informative.

30 April 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

We're glad to hear that you had a positive experience with our customer service and found Michael to be helpful and informative. Your feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Excellent staff!!!..great customer…

Excellent staff!!!..great customer service!!!!!

2 April 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

Thank you for the 5-star rating! We're glad to hear that our staff and customer service met your expectations. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

The only issue I had was walking up and…

The only issue I had was walking up and down the stairs at the San Marcos location. Other than that everything was perfect.

22 March 2025
Tower Loan - San Marcos logo

Reply from Tower Loan - San Marcos

Thank you for your high rating and feedback. We're glad to hear that your overall experience was positive. We acknowledge your concern about the stairs at our San Marcos location and will take it into consideration. Your comfort and satisfaction are important to us.

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