Tower Loan - Saraland Reviews 18

TrustScore 4.5 out of 5

4.5

705 Us Hwy 43 S Bowdoin Place Shopping Center, Ste 12, 36571 Saraland, AL, US


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Rated 5 out of 5 stars

I have never gone through the process of getting a loan of that magnitude, so I was a bit nervous going into the Location in Saraland, AL. The store Manager Jailyn, was so thorough and knowledgeable o... See more

Company replied

Rated 5 out of 5 stars

Great experience with Mrs Jailyn Williams at the Saraland Alabama location. She was very professional and pointed me

Company replied

Rated 5 out of 5 stars

They were quick and super helpful. Shelby is always friendly and treats you as if you are her neighbor.

Rated 5 out of 5 stars

My loan officer was a gentlemen and a scholar. Just very much easy to talk to , trustworthy

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Saraland

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 705 Us Hwy 43 S Bowdoin Place Shopping Center, Ste 12, 36571, Saraland, AL, United States

  • 251-679-5559

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
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Rated 5 out of 5 stars

Mrs Jailyn Williams

Great experience with Mrs Jailyn Williams at the Saraland Alabama location. She was very professional and pointed me

3 March 2026
Unprompted review
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

We are thrilled to hear about your great experience with Mrs Jailyn Williams. Her professionalism reflects Tower Loan's commitment to service.

Rated 5 out of 5 stars

Great People, Great Results !

I have never gone through the process of getting a loan of that magnitude, so I was a bit nervous going into the Location in Saraland, AL. The store Manager Jailyn, was so thorough and knowledgeable of the company's policies I felt confident in my decision in trusting that I was in great hands; her pleasant personality was so refreshing. I'm delighted that I was a able to cross paths with such a beautiful soul and I look forward to working with this company going forward!

26 February 2026
Unprompted review
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for taking the time to share your positive experience. We appreciate your confidence in Tower Loan and Jailyn's exceptional service.

Rated 5 out of 5 stars

Jalen went above and beyond to get me…

Jalen went above and beyond to get me approved for the amount I needed to get me where I needed to be

11 November 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for taking the time to share your experience. We appreciate you recognizing Jalen's outstanding service and dedication.

Rated 5 out of 5 stars
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for your positive feedback! We're pleased to hear that you had a great experience with our customer service. Your satisfaction is important to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Quick and super friendly

Quick and super friendly. Thank you.

17 July 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for your positive feedback! We're glad to hear you had a quick and friendly experience. Your satisfaction is important to us, and we appreciate your support.

Rated 5 out of 5 stars

Fast

Fast, efficient, courteous

26 July 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for the positive feedback! We're glad to hear that you found our service to be fast, efficient, and courteous. We strive to provide the best experience for our customers. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Awesome

Great experience

12 June 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

We're glad to hear you had a great experience! Your positive feedback is much appreciated. Thank you for taking the time to share it.

Rated 5 out of 5 stars

Tower Loan has been fair and extremely…to

Tower Loan has been fair and extremely helpful to me. They do everything that they can to help you.

30 May 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for the 5-star rating! We're glad to hear that you've found our services at Tower Loan to be fair and extremely helpful. We strive to do everything we can to assist our customers. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Great experience

Friendly, helpful staff

13 May 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for the 5-star rating! We're glad to hear that our staff was friendly and helpful. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

David is great to work with

David is great to work with. He is always consistently professional and extremely helpful.

19 April 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for the 5-star rating! We're glad to hear that you had a positive experience with David. His professionalism and helpfulness are indeed qualities we value. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, fast.

2 April 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

Thank you for the positive feedback! We're glad to hear that you found our service helpful and quick. We strive to provide the best experience for our customers.

Rated 5 out of 5 stars

My loan officer was a gentlemen and a…

My loan officer was a gentlemen and a scholar. Just very much easy to talk to , trustworthy

5 February 2025
Tower Loan - Saraland logo

Reply from Tower Loan - Saraland

We're glad to hear that you had a positive experience with our loan officer. Trust and ease of communication are values we hold in high regard. Thank you for your feedback and the excellent rating!

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