Tower Loan - Shreveport Reviews 45

TrustScore 4.5 out of 5

4.6

5118 W Bert Kouns Industrial Loop, 71129 Shreveport, LA, US


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Rated 5 out of 5 stars

I have always had great experience here. I love that it is always the same or mostly the same staff and the get to know you by name. Very professional and efficient.

Company replied

Rated 5 out of 5 stars

The manager Evan is really great. He’s so polite, courteous and willing to go the extra mile for his customers. The staff he has working with him are very professional and show great customer service.... See more

Company replied

Rated 5 out of 5 stars

The sales rep and business rep at Ivan Smith were really great and Precious at Tower Loan also did a great job calling to inform me all about my loan and how to pay in order to maximize my credit.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Shreveport

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 5118 W Bert Kouns Industrial Loop, 71129, Shreveport, LA, United States

  • 318-635-8911

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 5 out of 5 stars

I appreciate everything tower loan…

I appreciate everything tower loan help me get the money I need.

1 April 2026
Tower Loan - Shreveport logo

Reply from Tower Loan - Shreveport

We are happy to hear that we could assist you with your financial needs. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I have always had great experience…

I have always had great experience here. I love that it is always the same or mostly the same staff and the get to know you by name. Very professional and efficient.

13 March 2026
Tower Loan - Shreveport logo

Reply from Tower Loan - Shreveport

We are pleased to hear about your positive experience with our consistent, professional staff at Tower Loan.

Rated 5 out of 5 stars

Tower loan is an great place good…

Tower loan is an great place good workers very reasonable and always there if you need them

29 January 2026
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Reply from Tower Loan - Shreveport

We sincerely value your feedback, Brandon. Thank you for recognizing our team's dedication and reasonable service at Tower Loan.

Rated 5 out of 5 stars

The young man that helped me was very…

The young man that helped me was very professional and gave his fully attention soon as I walked through door, what a wonderful experience thanks for everything and all the great information

14 January 2026
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Reply from Tower Loan - Shreveport

We're happy to hear that the service you received was professional and attentive. We appreciate you sharing your wonderful experience and the great information you received.

Rated 5 out of 5 stars

Nice experience

Mr. Evan Shaw was very professional and didn't keep me all day !

27 December 2025
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Reply from Tower Loan - Shreveport

We're happy to hear that you had a positive and efficient experience. Thank you for taking the time to share your feedback with us!

Rated 5 out of 5 stars

Great Company

Your staff is always courteous and answers and explains in detail all answers to my questions.

24 December 2025
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Reply from Tower Loan - Shreveport

We greatly appreciate your kind words about our courteous staff and detailed explanations. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Carmen was so sweet and patient with…

Carmen was so sweet and patient with me. She worked hard to get me the loan and payments I was comfortable with.

30 December 2025
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Reply from Tower Loan - Shreveport

We are utterly delighted to hear Carmen provided sweet, patient service and worked hard for your comfort.

Rated 5 out of 5 stars

excellence service

26 December 2025
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Reply from Tower Loan - Shreveport

We are happy to hear about your excellent experience with Tower Loan. Thank you for your kind words.

Rated 5 out of 5 stars

Carmen & Will was very helpful and…

Carmen & Will was very helpful and provided excellent customer service!!

23 December 2025
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Reply from Tower Loan - Shreveport

We are delighted to hear Carmen and Will provided excellent customer service and helpful assistance!

Rated 5 out of 5 stars

The people that run the office are so…

The people that run the office are so sweet and great to work with on getting a loan.

20 December 2025
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Reply from Tower Loan - Shreveport

Thanks Laura! We appreciate your kind words about our team and their dedication to helping with loans.

Rated 5 out of 5 stars

Fast and convenient

Fast and convenient

19 December 2025
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Reply from Tower Loan - Shreveport

We are privileged to hear you found our service fast and convenient. Your feedback matters to Tower Loan.

Rated 5 out of 5 stars

The ladies were so very nice

The ladies were so very nice, kind, & helpful

6 December 2025
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Reply from Tower Loan - Shreveport

We are excited to hear our team was nice, kind, and helpful during your visit to Tower Loan.

Rated 5 out of 5 stars

Your team is very strong and friendly

Your team is very strong and friendly. Dee in the Shreveport office on Bert Kouns and Evan are very nice people and they have a great customer service

25 November 2025
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Reply from Tower Loan - Shreveport

We greatly appreciate your kind words about Dee and Evan. Thank you for recognizing our team's dedication to service.

Rated 5 out of 5 stars

I rec’d a loan

12 November 2025
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Reply from Tower Loan - Shreveport

Thank you for your wonderful feedback about receiving your loan with Tower Loan.

Rated 5 out of 5 stars

The people were very friendly and…

The people were very friendly and helped us very fast. Would definitely go there again. I would recommend them to anyone if they needed help.

18 October 2025
Tower Loan - Shreveport logo

Reply from Tower Loan - Shreveport

We are grateful for your recommendation and kind words about our friendly team's fast service.

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