They are nice and helpful and they make it easy for me to apply or filled out an loan application… for example, I can not come in person to filled out a loan application, instead they help me fill out... See more
Company replied
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The employees were friendly and helpful. Excellent customer service! The loan process was fast.
Company replied
Excellent Customer Service - Quick and Smooth processing - very friendly - very caring and family oriented - clean office...Manager was extremely helpful and down to earth...
Company replied
Bryan is excellent when it comes to finances .. he explained in detail about the loan and made it very easy and acceptable. I truest tower loan now completely
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Smyrna
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
Old Nashville Highway 12974, 37167, Smyrna, Tennessee, United States
- 615-625-2825
3.8
Great
5 reviews
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Excellent customer service!!!
The employees were friendly and helpful. Excellent customer service!
The loan process was fast.
12 March 2026
Unprompted review
Reply from Tower Loan - Smyrna
We are grateful for your kind words about our friendly team and fast loan process at Tower Loan.
Five star to office personals on first visit
Five star to office personals
But after first visit
Not as I expected
Then fees and others put my loan to 100 percent for term of loan
They prefer you walk in with cash as to not pay a convenience fee for paying online .
online app is crap
It took more than two months to get documents I signed to see what really was on paper
I would reconsider if I had to do it again
19 December 2025
Unprompted review
Reply from Tower Loan - Smyrna
We apologize for the unexpected fees and document delays you experienced. We understand your concerns about the online platform and convenience fees. Please contact us at (615) 625-2825 if you'd like to discuss any further.
Helpful and nice
They are nice and helpful and they make it easy for me to apply or filled out an loan application… for example, I can not come in person to filled out a loan application, instead they help me fill out over the phone instead…. THANK YOU VERY MUCH TOWER LOAN… you also help me for my bills that I need to catch up on… ONCE AGAIN THANK YOU GUYS VERY MUCH..
18 February 2026
Reply from Tower Loan - Smyrna
Thank you immensely for your kind words. We appreciate you highlighting our helpful phone application process and support with your needs.
Very good institution
Bryan is excellent when it comes to finances .. he explained in detail about the loan and made it very easy and acceptable. I truest tower loan now completely
24 December 2025
Reply from Tower Loan - Smyrna
We are delighted to hear about your positive experience with Bryan and Tower Loan. Thank you for trusting us.
Excellent Customer Service
Excellent Customer Service - Quick and Smooth processing - very friendly - very caring and family oriented - clean office...Manager was extremely helpful and down to earth...
5 December 2025
Reply from Tower Loan - Smyrna
Thank you for your wonderful feedback. We appreciate your recognition of our customer service and caring approach.
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