Very friendly I had only brought two check stubs needed more I had my bank online I didn't know how to use to get the rest of my check stubs and the clerk showed me and did it for me with my permissio... See more
Company replied
1007 Poteet Jourdanton Fwy, Suite 125, 78224 San Antonio, TX, US
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Very friendly I had only brought two check stubs needed more I had my bank online I didn't know how to use to get the rest of my check stubs and the clerk showed me and did it for me with my permissio... See more
Company replied
Tower Loan is a great place to go in time of need they are fast frendly and very clean office and they always try to get u that extra dollar and low payments !!!! Would highly recomend!!!!!
Company replied
We had a good worker who was able to help us without giving us the run around her name was Sophia she did an awesome job .
Company replied
This is my second time using Tower Loan and its always just an easy process for me. I get in and get out without any wait time. Approval is always in a timely manner and the staff are always friendly!... See more
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Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!1007 Poteet Jourdanton Fwy, Suite 125, 78224, San Antonio, TX, United States
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Very friendly and explain and answered my questions

Reply from Tower Loan - South San Antonio
They always help me when I’m in a bind no question asked

Reply from Tower Loan - South San Antonio

Reply from Tower Loan - South San Antonio
Tower Loan is a wonderful company. They help you as much as they can. Love their support

Reply from Tower Loan - South San Antonio
We had a good worker who was able to help us without giving us the run around her name was Sophia she did an awesome job .

Reply from Tower Loan - South San Antonio

Reply from Tower Loan - South San Antonio
This is my second time using Tower Loan and its always just an easy process for me. I get in and get out without any wait time. Approval is always in a timely manner and the staff are always friendly!

Reply from Tower Loan - South San Antonio
I've been doing business with Tower Loan for over a year and have been completely happy. The staff is always nice and friendly and very helpful. No complaints at all. Tower Loan is a great company to do business with.

Reply from Tower Loan - South San Antonio
Very professional and smooth transition to getting my loan

Reply from Tower Loan - South San Antonio
Sophie had excellent customer service skills, very knowledgeable, informative, have eye contact, didnt rush through the process and very patient. She's definitely an asset to the San Antonio location , Jordanton hwy . ( If I'm correct) It's the location near Lackland AFB

Reply from Tower Loan - South San Antonio
The office staff was very helpful in securing my loan application.

Reply from Tower Loan - South San Antonio
Team did an awesome job checking my application for a loan and were able to give me an update in a short time.

Reply from Tower Loan - South San Antonio
I was told what my payment would be and for how many months, I agreed, signed the paperwork, was given my folder where the girl wrote 48 months and payment of 276.00 on the folder, got home and was going to put away my paperwork when I happened to see the sheet that showed I had signed for 36 months with a payment of 322.00 a month, I called the office and was told by supposedly the manager that "It is what it is" using different excuses but refusing to correct the mistake

Reply from Tower Loan - South San Antonio
Tower Loan is a great place to go in time of need they are fast frendly and very clean office and they always try to get u that extra dollar and low payments !!!! Would highly recomend!!!!!

Reply from Tower Loan - South San Antonio
Very friendly I had only brought two check stubs needed more I had my bank online I didn't know how to use to get the rest of my check stubs and the clerk showed me and did it for me with my permission

Reply from Tower Loan - South San Antonio
Trust in my history on my previous account. Seamless in simply depositing the check and excellent customer service. Thank you!

Reply from Tower Loan - South San Antonio
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