Tower Loan - South San Antonio Reviews 23

TrustScore 4.5 out of 5

4.6

1007 Poteet Jourdanton Fwy, Suite 125, 78224 San Antonio, TX, US


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Rated 5 out of 5 stars

Very friendly I had only brought two check stubs needed more I had my bank online I didn't know how to use to get the rest of my check stubs and the clerk showed me and did it for me with my permissio... See more

Company replied

Rated 5 out of 5 stars

Tower Loan is a great place to go in time of need they are fast frendly and very clean office and they always try to get u that extra dollar and low payments !!!! Would highly recomend!!!!!

Company replied

Rated 5 out of 5 stars

We had a good worker who was able to help us without giving us the run around her name was Sophia she did an awesome job .

Company replied

Rated 5 out of 5 stars

This is my second time using Tower Loan and its always just an easy process for me. I get in and get out without any wait time. Approval is always in a timely manner and the staff are always friendly!... See more

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - South San Antonio

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1007 Poteet Jourdanton Fwy, Suite 125, 78224, San Antonio, TX, United States

  • 726-208-3026

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Very nice customer service

Very nice customer service

11 April 2026
Tower Loan - South San Antonio logo

Reply from Tower Loan - South San Antonio

Thank you for taking the time to share your experience. We appreciate your kind words about our customer service.

Rated 5 out of 5 stars

Thanks

This was a big help

27 March 2026
Tower Loan - South San Antonio logo

Reply from Tower Loan - South San Antonio

We sincerely value your feedback. We are pleased Tower Loan could provide the assistance you needed.

Rated 5 out of 5 stars

Great

Great! The rep was so professional.

27 November 2025
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Reply from Tower Loan - South San Antonio

Thank you immensely for recognizing our professional service. We appreciate your positive feedback about your experience with Tower Loan.

Rated 5 out of 5 stars

Tower Loan is a wonderful company

Tower Loan is a wonderful company. They help you as much as they can. Love their support

14 November 2025
Tower Loan - South San Antonio logo

Reply from Tower Loan - South San Antonio

Thank you for sharing your wonderful feedback about Tower Loan. We appreciate your trust in our support.

Rated 5 out of 5 stars

Quick process

Quick process. Great customer service.

8 November 2025
Tower Loan - South San Antonio logo

Reply from Tower Loan - South San Antonio

Thank you for sharing your positive experience. We appreciate your feedback about our quick process and customer service.

Rated 5 out of 5 stars

Had very good service

Had very good service

7 November 2025
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Reply from Tower Loan - South San Antonio

Thank you for sharing your positive experience with Tower Loan. We appreciate your feedback about our service.

Rated 5 out of 5 stars

Grateful Applicant

This is my second time using Tower Loan and its always just an easy process for me. I get in and get out without any wait time. Approval is always in a timely manner and the staff are always friendly!

4 November 2025
Tower Loan - South San Antonio logo

Reply from Tower Loan - South San Antonio

Thanks Maxwell! We appreciate your loyalty and are pleased the process remains easy with friendly staff.

Rated 5 out of 5 stars

I've been doing business with Tower…

I've been doing business with Tower Loan for over a year and have been completely happy. The staff is always nice and friendly and very helpful. No complaints at all. Tower Loan is a great company to do business with.

27 August 2025
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Reply from Tower Loan - South San Antonio

We appreciate your positive feedback and the 5-star rating! We're happy to hear that you've had a great experience with Tower Loan over the past year. It's wonderful knowing our staff has been helpful and friendly.

Rated 5 out of 5 stars

Smooth transition and very professional.

Very professional and smooth transition to getting my loan

9 August 2025
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Reply from Tower Loan - South San Antonio

Thank you for your positive feedback! We're pleased to hear that your experience with obtaining a loan was professional and smooth. Your satisfaction is important to us, and we appreciate your support.

Rated 5 out of 5 stars

Sophie had excellent customer service…

Sophie had excellent customer service skills, very knowledgeable, informative, have eye contact, didnt rush through the process and very patient. She's definitely an asset to the San Antonio location , Jordanton hwy . ( If I'm correct) It's the location near Lackland AFB

10 July 2025
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Reply from Tower Loan - South San Antonio

Thank you for the 5-star rating and for recognizing Sophie's excellent customer service skills. We're glad to hear that your experience at our San Antonio location was positive and informative. We appreciate your feedback and look forward to serving you again in the future.

Rated 5 out of 5 stars

The ways I was treated and the office professional attitudes.

The office staff was very helpful in securing my loan application.

10 June 2025
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Reply from Tower Loan - South San Antonio

We're glad to hear that our office staff was able to assist you effectively with your loan application. Your positive feedback is greatly appreciated. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Team did an awesome job…

Team did an awesome job checking my application for a loan and were able to give me an update in a short time.

6 June 2025
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Reply from Tower Loan - South San Antonio

We're glad to hear that our team was able to assist you efficiently with your loan application. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 1 out of 5 stars

An Intentional Mistake!!!

I was told what my payment would be and for how many months, I agreed, signed the paperwork, was given my folder where the girl wrote 48 months and payment of 276.00 on the folder, got home and was going to put away my paperwork when I happened to see the sheet that showed I had signed for 36 months with a payment of 322.00 a month, I called the office and was told by supposedly the manager that "It is what it is" using different excuses but refusing to correct the mistake

15 May 2025
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Reply from Tower Loan - South San Antonio

We're truly sorry to hear about your experience. It's important to us that our customers understand all the details of their agreements. We apologize for any confusion and we're committed to improving our communication. We encourage you to reach out to your local Manager for further assistance. Unfortunately, we don't have a 48 month sales finance term. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Tower Loan is a great place to go in…

Tower Loan is a great place to go in time of need they are fast frendly and very clean office and they always try to get u that extra dollar and low payments !!!! Would highly recomend!!!!!

7 May 2025
Tower Loan - South San Antonio logo

Reply from Tower Loan - South San Antonio

Thank you for the glowing review! We're glad to hear that you found our service at Tower Loan fast, friendly, and efficient. Your recommendation means a lot to us. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Very friendly I had only brought two…

Very friendly I had only brought two check stubs needed more I had my bank online I didn't know how to use to get the rest of my check stubs and the clerk showed me and did it for me with my permission

19 April 2025
Tower Loan - South San Antonio logo

Reply from Tower Loan - South San Antonio

We're glad to hear that you had a positive experience with our team. It's important to us that we provide helpful and friendly service to our customers. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Trust in my history on my previous…

Trust in my history on my previous account. Seamless in simply depositing the check and excellent customer service. Thank you!

2 April 2025
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Reply from Tower Loan - South San Antonio

We're glad to hear that you had a seamless experience with our deposit process and customer service. Your trust is important to us. Thank you for the positive feedback and the 5-star rating!

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