Tower Loan - Springfield IL Reviews 37

TrustScore 4.5 out of 5

4.5

1540 W Jefferson Street, 62707 Springfield, IL, US


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Rated 5 out of 5 stars

The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they... See more

Company replied

Rated 5 out of 5 stars

Tower loan has ALWAYS been very kind and understanding with me and works with whatever I have needed. While everyone is very professional GLORIA is by far my very favorite. Props to all of them!!!!... See more

Company replied

Rated 5 out of 5 stars

Gloria of the local office is always so helpful And positive. I appreciate her knowledge in guiding me thru multiple payments. She always sounds like she is smiling thru the phone.

Company replied

Rated 5 out of 5 stars

Fast loan experience. Tower Loan listens to your needs, lets you know what is available, and then you can decide. Friendly staff who are willing to work with you.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Springfield IL

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1540 W Jefferson Street, 62707, Springfield, IL, United States

  • 217-546-7930

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Good customer service

Good customer service

26 March 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are pleased to hear about your positive experience with our customer service team at Tower Loan.

Rated 5 out of 5 stars

Quick and friendly

Quick and friendly

17 April 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We sincerely value your feedback about our quick and friendly service at Tower Loan.

Rated 5 out of 5 stars

Great to work with!

The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they were great to work with us. Communication a d a game plan to pay is the key to success.

18 April 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you immensely for your kind words about Gloria and Jamon. We appreciate your partnership through both good and challenging times.

Rated 5 out of 5 stars

The staff at the Springfield location

The staff at the Springfield location

10 April 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thanks for your feedback about our Springfield location staff. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

She was very polite and helpful and I…

She was very polite and helpful and I enjoyed meeting her in the Springfield, IL branch.

5 March 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for sharing your positive experience with our helpful team member at the Springfield location.

Rated 5 out of 5 stars

The staff is great and that's what…

The staff is great and that's what brings me back!

21 February 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for taking the time to share your experience! We appreciate your loyalty and are glad our staff keeps you coming back.

Rated 5 out of 5 stars

I had prompt

I had prompt, courtesy, professional service that me my needs.

24 December 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for sharing your feedback about our prompt, courteous, and professional service that met your needs.

Rated 5 out of 5 stars

Gloria is my favorite person there she…

Gloria is my favorite person there she has the laugh and is always good to me

16 December 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thanks for highlighting Gloria's wonderful laugh and kindness. We appreciate you sharing your positive experience with Tower Loan.

Rated 5 out of 5 stars

process was easy and the people i dealt…

process was easy and the people i dealt with were helpful in explaining things and respectful

10 December 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for your wonderful feedback! We are delighted the process was easy and our team was helpful and respectful.

Rated 5 out of 5 stars

Easy process

Easy process, great communication.

18 November 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are happy to hear you found our process easy with great communication.

Rated 5 out of 5 stars

Fast loan experience

Fast loan experience. Tower Loan listens to your needs, lets you know what is available, and then you can decide. Friendly staff who are willing to work with you.

23 September 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are delighted to hear about your fast loan experience. Thank you for recognizing our friendly staff's commitment to working with you.

Rated 1 out of 5 stars

Rude workers

I am in financial distress and had to go through Turnbull Law Group to settle my debt. After contacting the Springfield, Illinois branch to receive my Truth in Lending documents, they harassed me that they would not settle with the Law Group. I am trying to pay them, but they are nothing but rude!

22 September 2025
Unprompted review
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are disappointed to hear about your experience and hope to work towards arrangements with you in the future.

Rated 5 out of 5 stars

Gloria of the local office is always so…

Gloria of the local office is always so helpful
And positive. I appreciate her knowledge in guiding me thru multiple payments. She always sounds like she is smiling thru the phone.

9 August 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for sharing your positive experience. We're pleased to hear that Gloria has been helpful and knowledgeable in assisting you. It's great to know her positive attitude shines through, even over the phone. Your feedback is appreciated!

Rated 5 out of 5 stars

Tower loan has ALWAYS been very kind…

Tower loan has ALWAYS been very kind and understanding with me and works with whatever I have needed. While everyone is very professional GLORIA is by far my very favorite. Props to all of them!!!!!

7 August 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for sharing your positive experience with Tower Loan. It's wonderful to hear that our team, especially Gloria, has been able to assist you effectively. We appreciate your kind words and look forward to continuing to serve you.

Rated 5 out of 5 stars

Everything was great

Everything was great. The person who helped me was very professional. I was in and out in 20 minutes. Wonderful place to go when you need a little bit of help with money.

29 July 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for sharing your positive experience. We're pleased to hear that our team provided professional service and that your visit was efficient. We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very friendly and courteous.

Very friendly and courteous.

19 July 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We're glad to hear that you found our team to be friendly and courteous. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

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