The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they... See more
Company replied
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The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they... See more
Company replied
Tower loan has ALWAYS been very kind and understanding with me and works with whatever I have needed. While everyone is very professional GLORIA is by far my very favorite. Props to all of them!!!!... See more
Company replied
Gloria of the local office is always so helpful And positive. I appreciate her knowledge in guiding me thru multiple payments. She always sounds like she is smiling thru the phone.
Company replied
Fast loan experience. Tower Loan listens to your needs, lets you know what is available, and then you can decide. Friendly staff who are willing to work with you.
Company replied
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About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!1540 W Jefferson Street, 62707, Springfield, IL, United States
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The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they were great to work with us. Communication a d a game plan to pay is the key to success.

Reply from Tower Loan - Springfield IL

Reply from Tower Loan - Springfield IL
The people were nice and efficient. The loan process was easy and fast.

Reply from Tower Loan - Springfield IL
They will blow your phone down if you missed a payment 🤣🤣🤣🤣🤣🤣🤣. Dont do it and don’t listen to them bot reviewers I’m telling yall
She was very polite and helpful and I enjoyed meeting her in the Springfield, IL branch.

Reply from Tower Loan - Springfield IL
The staff is great and that's what brings me back!

Reply from Tower Loan - Springfield IL

Reply from Tower Loan - Springfield IL
Gloria is my favorite person there she has the laugh and is always good to me

Reply from Tower Loan - Springfield IL
process was easy and the people i dealt with were helpful in explaining things and respectful

Reply from Tower Loan - Springfield IL

Reply from Tower Loan - Springfield IL
Fast loan experience. Tower Loan listens to your needs, lets you know what is available, and then you can decide. Friendly staff who are willing to work with you.

Reply from Tower Loan - Springfield IL
I am in financial distress and had to go through Turnbull Law Group to settle my debt. After contacting the Springfield, Illinois branch to receive my Truth in Lending documents, they harassed me that they would not settle with the Law Group. I am trying to pay them, but they are nothing but rude!

Reply from Tower Loan - Springfield IL
Gloria of the local office is always so helpful
And positive. I appreciate her knowledge in guiding me thru multiple payments. She always sounds like she is smiling thru the phone.

Reply from Tower Loan - Springfield IL
Tower loan has ALWAYS been very kind and understanding with me and works with whatever I have needed. While everyone is very professional GLORIA is by far my very favorite. Props to all of them!!!!!

Reply from Tower Loan - Springfield IL
Everything was great. The person who helped me was very professional. I was in and out in 20 minutes. Wonderful place to go when you need a little bit of help with money.

Reply from Tower Loan - Springfield IL

Reply from Tower Loan - Springfield IL

Reply from Tower Loan - Springfield IL
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