Tower Loan - Springfield MO Reviews 23

TrustScore 4.5 out of 5

4.6

1309 South Glenstone Ave, 65804 Springfield, MO, US


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See what reviewers are saying

Rated 5 out of 5 stars

Concerns of staff and their willingness to listen to the needs of the customer. Quickness of the approval process process. Great team to work with who are knowledgeable of the processes involved.

Company replied

Rated 5 out of 5 stars

They are great people and I love how they really work with you and help when you really need it especially in all that everyone is going through

Company replied

Rated 5 out of 5 stars

What an awesome team here in Glenstone Springfield mo. Always polite and go out of they’re way to help you! If you ever need a loan they’re reasonable and always greet you with a smile, highly recomme... See more

Company replied

Rated 5 out of 5 stars

The people were really nice and helpful!! Made everything easy to comprehend as they explained the loan details to me. It was a very pleasant experience!!! Will definitely being use tower loans from n... See more

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Springfield MO

Written by the company

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Types of Loans
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Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1309 South Glenstone Ave, 65804, Springfield, MO, United States

  • 417-886-8828

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
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Rated 5 out of 5 stars

Review of loan process…

Concerns of staff and their willingness to listen to the needs of the customer. Quickness of the approval process process. Great team to work with who are knowledgeable of the processes involved.

20 March 2026
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We are grateful for your positive feedback about our loan process and team's willingness to listen to your needs.

Rated 5 out of 5 stars

They are great people and I love how…

They are great people and I love how they really work with you and help when you really need it especially in all that everyone is going through

24 December 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We are thrilled to hear you appreciate our team's dedication to working with customers during challenging times.

Rated 5 out of 5 stars

Springfield

Springfield, MO office is exceptional..

13 February 2026
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for sharing your feedback about our Springfield office. We appreciate your recognition of exceptional service.

Rated 5 out of 5 stars

Fast and easy

Fast and easy . Friendly atmosphere

23 December 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Your positive feedback means so much! We appreciate you highlighting our fast service and friendly atmosphere.

Rated 5 out of 5 stars

Friendly environment

Friendly environment

23 December 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We are happy to hear you found our environment friendly. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Great customer service

All the staff are nice and get you in and out

13 December 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for your wonderful feedback about our customer service. We appreciate you recognizing our staff's efforts.

Rated 5 out of 5 stars

the people were friendly and knowledgeable

the people and the whole experience was very enjoyable and professional

21 November 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you immensely for highlighting our friendly and knowledgeable team. We appreciate your positive feedback about your professional experience.

Rated 5 out of 5 stars

Matthew did a great job

Matthew did a great job! Everything went smoothly.

12 November 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We are thrilled to hear Matthew provided excellent service and everything went smoothly for you.

Rated 5 out of 5 stars

The people that work at springfield mo…

The people that work at springfield mo on Glenstone
are caring people make you very comfortable

18 October 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We greatly appreciate your kind words about our caring team at Tower Loan on Glenstone in Springfield.

Rated 5 out of 5 stars

Helpful and friendly staff

There willingness to work with your needs and there friendly staff.

1 October 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We greatly appreciate your feedback about our helpful and friendly staff. Thank you for recognizing our willingness to work with your needs.

Rated 5 out of 5 stars

Great to work with

Great to work with. Love the people.
Thank you at the Glenstone office in Springfield mo.

16 August 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for your positive feedback! We're glad to hear you had a great experience with our team at the Glenstone office in Springfield. Your support is greatly appreciated.

Rated 5 out of 5 stars

Anxious to help…

They're always anxious to help and bend over backward to find a way to do so. The loan process is streamlined and quick.

2 July 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for the positive feedback! We're glad to hear that you found our loan process efficient and our team helpful. We strive to provide the best service possible. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Emily and crew were very helpful and…

Emily and crew were very helpful and professional

18 June 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We're glad to hear that you found our team, including Emily, to be helpful and professional. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Your store manager Emily is awesome and…

Your store manager Emily is awesome and makes everything go really smooth.

12 April 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for the 5-star rating! We're glad to hear that Emily was able to provide a smooth experience for you. Your feedback is greatly appreciated and we look forward to serving you again soon.

Rated 5 out of 5 stars

The people were really nice

The people were really nice and helpful!! Made everything easy to comprehend as they explained the loan details to me. It was a very pleasant experience!!! Will definitely being use tower loans from now on!!!

28 March 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

We're glad to hear that you found our team to be nice and helpful, and that you had a pleasant experience with Tower Loan. Your feedback is greatly appreciated and we look forward to serving your future needs. Thank you for choosing us!

Rated 5 out of 5 stars

Customer service.

Customer service.. Emily professional and helpful.

25 March 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for the 5-star rating! We're glad to hear that you had a positive experience with Emily. Your feedback is greatly appreciated and will be shared with the team.

Rated 5 out of 5 stars

Always great service

Always great service. Very professional.

18 March 2025
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for the positive feedback! We're glad to hear that our service met your expectations. Your satisfaction is our top priority. Thanks again!

Rated 5 out of 5 stars

Fantastic team

What an awesome team here in Glenstone Springfield mo. Always polite and go out of they’re way to help you! If you ever need a loan they’re reasonable and always greet you with a smile, highly recommend them!

21 March 2025
Unprompted review
Tower Loan - Springfield MO logo

Reply from Tower Loan - Springfield MO

Thank you for the glowing review! We're pleased to hear that our team in Glenstone Springfield, MO has been able to assist you effectively. Your recommendation means a lot to us. We look forward to continuing to provide you with excellent service.

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