They are always there when something unexpected happens or just need a boost temporary. Thank you as always
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Branch I go to very professional, Courteous, respectable to customers. You Have got great employees. Make me feel like a king , not someone that was begging for money.
Company replied
Always there to help.attentive staff. You guys really make life a little easier when iam in a bind..I do appreciate all the help you have given me over the years..Thank u so much 💗
Company replied
It's a great place when you need help with a little money or a whole bunch.they are so kind to you,you are just like one of them sometime everyone needs help I'm one that needy some extra cash they wa... See more
Company replied
Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Springfield MO
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1309 South Glenstone Ave, 65804, Springfield, MO, United States
- 417-886-8828
4.7
Excellent
36 reviews
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They are always there when something…
They are always there when something unexpected happens or just need a boost temporary. Thank you as always
3 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always there to help.attentive staff.
Always there to help.attentive staff.
You guys really make life a little easier when iam in a bind..I do appreciate all the help you have given me over the years..Thank u so much 💗
15 September 2026
Reply from Tower Loan - Springfield MO
Thank you for taking the time to share this. We are glad our attentive staff has made life a little easier over the years. Your appreciation means a great deal to us.
Reply from Tower Loan - Springfield MO
We greatly appreciate your kind words, Katherine. Delivering great customer service is our priority at Tower Loan.
Reply from Tower Loan - Springfield MO
Thank you for taking the time to share your experience. We are proud to have Emily Stephens on our team.
A friendly 😊 always makes a person welcome
It's a great place when you need help with a little money or a whole bunch.they are so kind to you,you are just like one of them sometime everyone needs help I'm one that needy some extra cash they was good and fast.so when you need help look up town loan they will put a 😁 on your face on the way out with the check in your hand
1 August 2026
Reply from Tower Loan - Springfield MO
We are elated to hear your kind words! At Tower Loan, making you feel welcome and valued is our priority. We appreciate your trust in us.
All the people at tower Loan are easy…
All the people at tower Loan are easy to work with and very helpful
21 July 2026
Reply from Tower Loan - Springfield MO
Thank you for your wonderful feedback, Paula. We are glad our team at Tower Loan was helpful and easy to work with.
Reply from Tower Loan - Springfield MO
Thank you for sharing. Lily and Megan are grateful for your kind recognition. We are glad they consistently deliver amazing service.
Reply from Tower Loan - Springfield MO
Thank you for sharing your experience. We are glad Emily continues to provide excellent service. We will make sure she knows her efforts are appreciated.
Branch I go to very professional
Branch I go to very professional, Courteous, respectable to customers. You Have got great employees. Make me feel like a king , not someone that was begging for money.
26 June 2026
Reply from Tower Loan - Springfield MO
We are delighted to hear our team made you feel valued and respected. Great employees are our priority. Thank you, James!
Reply from Tower Loan - Springfield MO
We are overjoyed to hear you find our team friendly and helpful. Thank you, Rosie!
Thank you for the loan
Thank you for the loan, its not that I don't think your lending system is unfair, but your collecting system really caused havoc in my life. I get it, I owed the money and maybe that should be it period. But some people have circumstances out of their control. I have stage for metastatic breast cancer. I am homebound. Because I am local you decided to garnish my bank account and took the only money I had to live on and because I had to wait 5 months for my social security disibility check I was having a real hard time and when the first payment came through Tower Loan got 75% of it. It will take me a while to come back from this if I live that long. Well, you got all your money and then some.
20 May 2026
Unprompted review
Reply from Tower Loan - Springfield MO
We acknowledge your feedback and understand your difficult circumstances. Your concerns about our collection process are noted. Please contact us at (417) 886-8828.
Reply from Tower Loan - Springfield MO
Thank you for sharing your positive feedback. We are pleased you experienced great customer service and would use Tower Loan again.
Review of loan process…
Concerns of staff and their willingness to listen to the needs of the customer. Quickness of the approval process process. Great team to work with who are knowledgeable of the processes involved.
20 March 2026
Reply from Tower Loan - Springfield MO
We are grateful for your positive feedback about our loan process and team's willingness to listen to your needs.
They are great people and I love how…
They are great people and I love how they really work with you and help when you really need it especially in all that everyone is going through
24 December 2025
Reply from Tower Loan - Springfield MO
We are thrilled to hear you appreciate our team's dedication to working with customers during challenging times.
Reply from Tower Loan - Springfield MO
Thank you for sharing your feedback about our Springfield office. We appreciate your recognition of exceptional service.
Reply from Tower Loan - Springfield MO
Your positive feedback means so much! We appreciate you highlighting our fast service and friendly atmosphere.
Reply from Tower Loan - Springfield MO
We are happy to hear you found our environment friendly. Thank you for choosing Tower Loan.
Reply from Tower Loan - Springfield MO
Thank you for your wonderful feedback about our customer service. We appreciate you recognizing our staff's efforts.
the people were friendly and knowledgeable
the people and the whole experience was very enjoyable and professional
21 November 2025
Reply from Tower Loan - Springfield MO
Thank you immensely for highlighting our friendly and knowledgeable team. We appreciate your positive feedback about your professional experience.
Reply from Tower Loan - Springfield MO
We are thrilled to hear Matthew provided excellent service and everything went smoothly for you.
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