Tower Loan - St. Charles Reviews 28

TrustScore 4.5 out of 5

4.6

2370 Hwy 94 South Outer Road, 63303 St Charles, MO, US


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See what reviewers are saying

Rated 4 out of 5 stars

The company overall is great!! Some employees need to be more customer service friendly and professional because it’s representative the company and you a person!

Company replied

Rated 5 out of 5 stars

Thanks to tower loan for quick and efficient service that helped me when I was needing quick cash

Company replied

Rated 5 out of 5 stars

The young man that was assisting me with the loan process. He never passed judgment on me. He was kind understanding and professional. I could tell he really wanted to help me. I felt relieved leaving... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Tower Loans for several years now when I need a little extra cash. They’re always up front and tell you what you can expect as far as payments and amount available to borrow. Very frie... See more

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - St. Charles

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2370 Hwy 94 South Outer Road, 63303, St Charles, MO, United States

  • 636-447-2389

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 4 out of 5 stars

The company overall is great!

The company overall is great!! Some employees need to be more customer service friendly and professional because it’s representative the company and you a person!

29 March 2025
Tower Loan - St. Charles logo

Reply from Tower Loan - St. Charles

Thank you for your feedback and the 4-star rating. We're glad to hear that you find our company great! We take your comments about our customer service seriously and will strive to ensure all our employees reflect the professionalism we aim for. Your input is valuable to us.

Rated 5 out of 5 stars

It was great

It was great. The person who helped me did a great job.

4 March 2025
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Reply from Tower Loan - St. Charles

We appreciate your kind words and are glad you had a positive experience.

Rated 5 out of 5 stars

very friendly

27 February 2025
Tower Loan - St. Charles logo

Reply from Tower Loan - St. Charles

We're glad to hear that you found our team friendly! Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

They helped me out of a tough situation

They helped me out of a tough situation

27 February 2025
Tower Loan - St. Charles logo

Reply from Tower Loan - St. Charles

We're glad to hear that we could assist you during a challenging time. Your satisfaction is our priority. Thank you for the positive feedback and the 5-star rating.

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