While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Gilmer Street 638, Suite G-7, 75482, Sulphur Springs, Texas, United States
3.8
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The great customer service and the overall experience of the company
Reply from Tower Loan - Sulphur Springs
Thank you for your review. We appreciate your recognition of our customer service and positive experience with Tower Loan.
Reply from Tower Loan - Sulphur Springs
Your review is appreciated. We are pleased our customer service met your expectations at Tower Loan.
It’s really too early to tell. I like the 0% interest for 24 months but the fact that they charge nearly a $4 convenience fee to make payment, blows. If you want to avoid the convenience fee, you take cash to one of their branches. That fee somewhat knocks the zero interest incentive. My other option for financing was 18 months 0% with no fees when making payments. Next time I’ll know and will probably use the other company. I’ll just pay this one off as early as possible with big lump sum payments equaling less fees.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
