Tower Loan - Tuscaloosa Reviews 14

TrustScore 4.5 out of 5

4.5

629 Bear Creek Road, 35405 Tuscaloosa, AL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Over the years Tower has been a tremendous help in my financial situation.

Company replied

Rated 5 out of 5 stars

The people!!! Kelly and Jimmy are the best!!! Always courteous, respectful and professional. They are very helpful whenever I have a problem! Because of them your company is the only one I use! I am v... See more

Company replied

Rated 5 out of 5 stars

My clerk was Sarah so sweet and I have talked to Jemmi he's super, Kelly was, great.no trouble fast interviewing and faster loans approved!!!!!

Company replied

Rated 5 out of 5 stars

I have had multiple loans with Tower over the years and I totally trust them and they are my favorite loan place.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Tuscaloosa

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 629 Bear Creek Road, 35405, Tuscaloosa, AL, United States

  • 205-469-7014

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are great

The staff is great!

13 March 2026
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

We are glad to hear you had a great experience with our staff at Tower Loan.

Rated 5 out of 5 stars

Over the years Tower has been a…

Over the years Tower has been a tremendous help in my financial situation.

9 April 2026
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

We are ecstatic to hear Tower Loan has been a tremendous help with your financial situation over the years.

Rated 5 out of 5 stars

The people!!

The people!!! Kelly and Jimmy are the best!!! Always courteous, respectful and professional. They are very helpful whenever I have a problem! Because of them your company is the only one I use! I am very happy to know them!!!

5 March 2026
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

We greatly appreciate your kind words about Kelly and Jimmy. Their professionalism makes Tower Loan proud.

Rated 5 out of 5 stars

Great people

Great people! Always very nice and helpful.

3 March 2026
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

Thanks for your kind words! We appreciate you recognizing our team's helpfulness and service.

Rated 5 out of 5 stars

My clerk was Sarah so sweet and I have…

My clerk was Sarah so sweet and I have talked to Jemmi he's super, Kelly was, great.no trouble fast interviewing and faster loans approved!!!!!

16 December 2025
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

We are utterly delighted to hear Sarah, Jemmi, and Kelly provided excellent service. Your positive experience means everything to us.

Rated 5 out of 5 stars

Very prompt

Very prompt. Pleasant and helpful.

13 November 2025
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

Thank you for your kind words about our prompt and helpful service at Tower Loan.

Rated 5 out of 5 stars

The staff was friendly and welcoming

The staff was friendly and welcoming. They explained everything to me. They all need a raise in pay.

15 November 2025
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

Thank you for your wonderful feedback about our friendly and welcoming staff. We appreciate your recognition of their dedication.

Rated 5 out of 5 stars

Friendly dependable service.

I have had multiple loans with Tower over the years and I totally trust them and they are my favorite loan place.

12 August 2025
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

Thank you for your continued trust and loyalty. We're pleased to be your preferred choice for loans. Your feedback is greatly appreciated and motivates us to maintain our high standards.

Rated 5 out of 5 stars

Very friendly and helpful!!

Fast and easy process.

14 June 2025
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

We're glad to hear you found our process to be fast and easy. Your positive feedback is much appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Jimmy was very helpful, friendly and professional

12 June 2025
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

We're glad to hear that your experience was quick and easy! It's wonderful to know that Jimmy was able to assist you in a friendly and professional manner. Thank you for your positive feedback!

Rated 5 out of 5 stars
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

We're glad to hear that you consistently receive wonderful help. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Awesome job

Awesome job

25 February 2025
Tower Loan - Tuscaloosa logo

Reply from Tower Loan - Tuscaloosa

Thank you for the positive feedback! We're glad to hear that you're pleased with our service. Your satisfaction is our top priority.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look