I like to thank yall for helping me out what I needed and very nice people working for this company
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team there got me in and out with extra cash when I needed the most and even explained the best payment options for my budget with the way unexpected things pop up in life. They are very friendly... See more
Company replied
The lady at Tower really helped me in the situation I was in. I had multiple loans including Tower. She told me with all the loans I had she could consolidate all my loans and it would help me save mo... See more
Company replied
The customer service in office of Waco tx is above and beyond with the curtsey to provide the service to their customers.
Company replied
Company details
- Loan agency
- also in
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Waco
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
2206 W. Waco Dr., 76701, Waco, TX, United States
- 254-218-4404
4.3
Excellent
19 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like to thank yall for helping me out…
I like to thank yall for helping me out what I needed and very nice people working for this company
25 September 2026
Reply from Tower Loan - Waco
Thanks for sharing this, Virginia! We are glad our team provided the help and kindness you needed at Tower Loan.
Easy process and great staff.
31 July 2026
Reply from Tower Loan - Waco
We greatly appreciate your kind words, Rosa. We are glad the process was easy and our staff met your expectations.
The staff is very friendly
The staff is very friendly. They are willing to try to work with you. They are knowledgeable when asked questions.
22 July 2026
Reply from Tower Loan - Waco
We are pleased to hear our staff was friendly, helpful, and knowledgeable. Your feedback is greatly appreciated, Deborah.
Reply from Tower Loan - Waco
We are ecstatic to hear about your great customer service experience. Thank you, Jessica!
Was looking for loan and it gave me a…
Was looking for loan and it gave me a certain interest rate but when I actually went to the office they gave me a different interest rate. Not happy but I guess that's just how loan companies are.
11 July 2026
Reply from Tower Loan - Waco
We are sorry to hear about the rate discrepancy. Please contact us at (662) 562-5681 so Tower Loan can address your concern directly.
Reply from Tower Loan - Waco
We are delighted to hear about your experience, Mary. Your kind words mean a great deal to our team at Tower Loan.
The lady at Tower really helped me in…
The lady at Tower really helped me in the situation I was in. I had multiple loans including Tower. She told me with all the loans I had she could consolidate all my loans and it would help me save money. She gave me advice, showed me numbers, and I made the decision to do it. Thanks to her paying my loan is gonna be a lot easier on me now. Thank you, thank you, thank you.
13 June 2026
Reply from Tower Loan - Waco
We are thrilled to hear consolidating your loans is making repayment easier. We will share your gratitude with our team!
Great service
19 May 2026
Reply from Tower Loan - Waco
Thank you for your wonderful feedback! We appreciate your recognition of our service at Tower Loan.
The staff was so friendly and…
The staff was so friendly and efficient. She stayed late to accommodate me.
11 April 2026
Reply from Tower Loan - Waco
Thank you for sharing your positive experience. We appreciate you recognizing our team's dedication to providing excellent service.
Reply from Tower Loan - Waco
Thanks for your kind words about our professional and helpful service, Patrice. We appreciate your business at Tower Loan.
The speed at which my application was…
The speed at which my application was processed, the courtesy and friendliness shown to me as a customer were all outstanding
10 March 2026
Reply from Tower Loan - Waco
Thanks for highlighting our outstanding application speed and friendly customer service. We appreciate your positive experience with Tower Loan.
Reply from Tower Loan - Waco
Your review is appreciated, William. We are pleased Tower Loan was easy to work with.
The customer service in office of Waco…
The customer service in office of Waco tx is above and beyond with the curtsey to provide the service to their customers.
12 November 2025
Reply from Tower Loan - Waco
Thank you for taking the time to share your experience with our Waco office team's exceptional service and courtesy.
Reply from Tower Loan - Waco
We are honored to hear you found our process easy and straightforward. Thank you for choosing Tower Loan!
A team that is very informative and helpful
The team there got me in and out with extra cash when I needed the most and even explained the best payment options for my budget with the way unexpected things pop up in life. They are very friendly and carrying themselves in a professional manner definitely recommend anyone to go check them out and see for yourself and tell them I sent you.
24 June 2025
Reply from Tower Loan - Waco
Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team was able to assist you effectively and provide you with suitable payment options. We appreciate your recommendation and look forward to continuing to serve you in the future.
So far we only know that you have…
So far we only know that you have financed our purchase. Thank you…
9 May 2025
Reply from Tower Loan - Waco
We're glad to hear that your financing process went smoothly. Your satisfaction is our top priority. Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.