Tower Loan - Waco Reviews 11

TrustScore 4.5 out of 5

4.3

2206 W. Waco Dr., 76701 Waco, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

The staff was so friendly and efficient. She stayed late to accommodate me.

Company replied

Rated 5 out of 5 stars

The team there got me in and out with extra cash when I needed the most and even explained the best payment options for my budget with the way unexpected things pop up in life. They are very friendly... See more

Company replied

Rated 5 out of 5 stars

The clerk was friendly. I was informed of the amount that I qualified for. There were options to pay given and explained. The experience was pleasant and completed in a timely manner.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Waco

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2206 W. Waco Dr., 76701, Waco, TX, United States

  • 254-218-4404

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The staff was so friendly and…

The staff was so friendly and efficient. She stayed late to accommodate me.

11 April 2026
Tower Loan - Waco logo

Reply from Tower Loan - Waco

Thank you for sharing your positive experience. We appreciate you recognizing our team's dedication to providing excellent service.

Rated 5 out of 5 stars

The speed at which my application was…

The speed at which my application was processed, the courtesy and friendliness shown to me as a customer were all outstanding

10 March 2026
Tower Loan - Waco logo

Reply from Tower Loan - Waco

Thanks for highlighting our outstanding application speed and friendly customer service. We appreciate your positive experience with Tower Loan.

Rated 5 out of 5 stars

Easy to work with

Easy to work with

12 March 2026
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Reply from Tower Loan - Waco

Your review is appreciated, William. We are pleased Tower Loan was easy to work with.

Rated 5 out of 5 stars

The customer service in office of Waco…

The customer service in office of Waco tx is above and beyond with the curtsey to provide the service to their customers.

12 November 2025
Tower Loan - Waco logo

Reply from Tower Loan - Waco

Thank you for taking the time to share your experience with our Waco office team's exceptional service and courtesy.

Rated 5 out of 5 stars

Easy process and no frills loan

Easy process and no frills loan. Love this place!

4 November 2025
Tower Loan - Waco logo

Reply from Tower Loan - Waco

We are honored to hear you found our process easy and straightforward. Thank you for choosing Tower Loan!

Rated 5 out of 5 stars

A team that is very informative and helpful

The team there got me in and out with extra cash when I needed the most and even explained the best payment options for my budget with the way unexpected things pop up in life. They are very friendly and carrying themselves in a professional manner definitely recommend anyone to go check them out and see for yourself and tell them I sent you.

24 June 2025
Tower Loan - Waco logo

Reply from Tower Loan - Waco

Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team was able to assist you effectively and provide you with suitable payment options. We appreciate your recommendation and look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

The staff is friendly and knowledgeable.

The clerk was friendly. I was informed of the amount that I qualified for. There were options to pay given and explained. The experience was pleasant and completed in a timely manner.

17 May 2025
Tower Loan - Waco logo

Reply from Tower Loan - Waco

Thank you for the 5-star rating and for sharing your positive experience. We're glad to hear that our staff was friendly and informative, and that your transaction was completed efficiently. We strive to provide excellent service and appreciate your feedback.

Rated 5 out of 5 stars

So far we only know that you have…

So far we only know that you have financed our purchase. Thank you…

9 May 2025
Tower Loan - Waco logo

Reply from Tower Loan - Waco

We're glad to hear that your financing process went smoothly. Your satisfaction is our top priority. Thank you for your positive feedback!

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