Tower Loan - West Mobile Reviews 15

TrustScore 4.5 out of 5

4.5

951 Schillinger Rd North, Unit F, 36609 Mobile, AL, US


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Rated 5 out of 5 stars

Everyone was very helpful. Tina explained everything very completely and knowledgeable about the product. She explained it all in a way I could understand and answered any and all questions

Company replied

Rated 5 out of 5 stars

The entire staff at the Schillinger Road office! Multiple loans over the years have resulted in improving my life and financial future. Thank you, Thank you!

Company replied

Rated 5 out of 5 stars

I can always count on Tower Loan when I need extra funds to cover expenses. Their terms, interest, and payments are reasonable and manageable. The staff there are always pleasant and patient with grea... See more

Company replied

Rated 5 out of 5 stars

From loan application start to being handed check it takes less than 45 mins to complete the finalization of the agreement to pay. Great crew working there.

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - West Mobile

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 951 Schillinger Rd North, Unit F, 36609, Mobile, AL, United States

  • 251-633-6334

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Everyone was very helpful

Everyone was very helpful. Tina explained everything very completely and knowledgeable about the product. She explained it all in a way I could understand and answered any and all questions

1 April 2026
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

We're happy to hear that the team was helpful and that everything was explained clearly. We appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Courteous

Courteous, knowledgeable and quick.

1 April 2026
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

We appreciate your feedback and are happy you found our team courteous, knowledgeable, and quick.

Rated 5 out of 5 stars

Easy to work with

Easy to work with, great monthly payment

21 August 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

We are glad to hear Tower Loan was easy to work with and provided a great monthly payment option.

Rated 5 out of 5 stars

Good help

Good help. Good people

12 February 2026
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

We are glad to hear you found our team helpful. Thank you for recognizing our people, Roy.

Rated 5 out of 5 stars

The entire staff at the Schillinger…

The entire staff at the Schillinger Road office!
Multiple loans over the years have resulted in improving my life and financial future.
Thank you, Thank you!

11 December 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

Thank you for your loyalty to Tower Loan! We appreciate your trust in our Schillinger Road team over the years.

Rated 5 out of 5 stars

Great customer service

Great customer service

10 December 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

We are delighted to hear about your positive experience with our customer service team at Tower Loan.

Rated 5 out of 5 stars

Phone conversation with Manager prior…

Phone conversation with Manager prior to going to office was informative and smooth.
Upon arrival everything was in place and ready to go!

8 November 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

Thank you for your review. We appreciate your feedback about our informative phone conversation and smooth office experience.

Rated 5 out of 5 stars

They're doing just what they suppose to…

They're doing just what they suppose to and very good at it especially Brianna. That girl runs circles around da rest of the crew lol but they're all great vibes. Very professional. I highly recommend.

14 August 2025
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Reply from Tower Loan - West Mobile

Thank you for your positive feedback! We're pleased to hear about your great experience with our team, especially Brianna. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service.

Rated 5 out of 5 stars

The people are very polite and go above…

The people are very polite and go above and beyond to help

29 July 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

Thank you for your positive feedback! We're pleased to hear that our team provided exceptional service. Your satisfaction is important to us, and we appreciate your support.

Rated 5 out of 5 stars

Very Professional and very informative…

Very Professional and very informative about everything

26 July 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

Thank you for the positive feedback! We're glad to hear that you found our service professional and informative. We strive to provide clear and comprehensive information to all our customers. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Easy peasy!

From loan application start to being handed check it takes less than 45 mins to complete the finalization of the agreement to pay. Great crew working there.

24 June 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

Thank you for the high rating and positive feedback. We're glad to hear that our loan application process was efficient and our team was able to assist you effectively. We strive to provide excellent service and your comments affirm our efforts. Thanks again!

Rated 5 out of 5 stars

Good Afternoon,

I had an amazing experience with Tower Loan on Schillinger Road in Mobile, AL! Breanna and her manager are absolutely the best ever. From the moment I walked in, I was greeted with professionalism, kindness, and a genuine willingness to help.

Breanna was incredibly knowledgeable and made the entire process smooth and stress-free. She explained everything clearly, answered all of my questions, and made me feel valued as a customer. Her manager was just as helpful and supportive, making sure I had a great experience from start to finish.

It’s not every day you find a team that truly goes above and beyond like this. If you’re looking for outstanding service, I highly recommend Tower Loan on Schillinger, you will not be disappointed!

10 June 2025
Unprompted review
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

Thank you for the glowing review! We're pleased to hear about your positive experience at our Schillinger Road location. It's wonderful to know that our team's professionalism, kindness, and knowledge made your process smooth and stress-free. We strive to make every customer feel valued and we're glad we hit the mark for you. Your recommendation means a lot to us. Thanks again!

Rated 5 out of 5 stars

Awesome customer experience

Awesome customer experience

28 March 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

We're glad to hear you had an awesome customer experience! Your positive feedback is greatly appreciated. Thank you for choosing our services.

Rated 5 out of 5 stars

There when I need them

I can always count on Tower Loan when I need extra funds to cover expenses. Their terms, interest, and payments are reasonable and manageable. The staff there are always pleasant and patient with great customer service skills.

18 March 2025
Tower Loan - West Mobile logo

Reply from Tower Loan - West Mobile

Thank you for the positive feedback! We're glad to hear that you find our terms and service manageable and our staff pleasant and patient. Your satisfaction is our priority at Tower Loan. We look forward to continuing to serve your financial needs.

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