Felt a little colonoscopy-ish, considering I've had 2 lines open for 3+ years, but converting to an actual loan instead of a solicited check I get is a bit different. All in all, great ease and fa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jaime really went out of his way to fix some problems I had and to set things right with my account. Its a good company and they care about their customers. Definitely a cut above the rest.Highly re... See more
Company replied
I have been working with Jime (i hope i spelled it correctly) through a difficult moment and he's been very supportive. He's a polite person to talk to.
Company replied
I was helped by David. The man was excellent and really knew his job. He made me and my wife feel relaxed and felt no pressure. Tower loans has help me when I was in a few tight spots. You have... See more
Company replied
Company details
- Loan agency
- Car finance and loan company
- Financial Institution
- Mortgage Lender
- Non-bank financial service
About Tower Loan - Woodstock
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1200 Davis Road, 60098, Woodstock, IL, United States
- 815-337-7519
4.5
Excellent
23 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knew what I was getting, and pleased.
Felt a little colonoscopy-ish, considering I've had 2 lines open for 3+ years, but converting to an actual loan instead of a solicited check I get is a bit different.
All in all, great ease and facility from staff, fair terms, and well completed.
21 February 2026
Reply from Tower Loan - Woodstock
We are happy to hear you found our staff helpful and terms fair. We appreciate your business over the years.
Reply from Tower Loan - Woodstock
Thank you for sharing your positive experience with Tower Loan. We appreciate your business and trust.
Reply from Tower Loan - Woodstock
We are honored to hear Tower Loan was there when you needed help, Gladys. Your trust means everything.
Reply from Tower Loan - Woodstock
Thank you for your wonderful feedback. We appreciate you taking the time to share your positive experience with Tower Loan.
Reply from Tower Loan - Woodstock
Thank you for your review. We appreciate your recognition of our efficient management at Tower Loan.
Reply from Tower Loan - Woodstock
Thank you for your wonderful feedback. We appreciate you recognizing our team's friendly and knowledgeable service at Tower Loan.
I was helped by David
I was helped by David.
The man was excellent and really knew his job. He made me and my wife feel relaxed and felt no pressure.
Tower loans has help me when I was in a few tight spots. You have a customer for life.
24 September 2025
Reply from Tower Loan - Woodstock
We are delighted to hear David provided excellent service. Thank you for being a loyal Tower Loan customer, EDUARDO.
Reply from Tower Loan - Woodstock
We are grateful for your feedback about our fast, efficient and friendly service at Tower Loan.
very supportive
I have been working with Jime (i hope i spelled it correctly) through a difficult moment and he's been very supportive. He's a polite person to talk to.
26 August 2025
Unprompted review
Reply from Tower Loan - Woodstock
We appreciate you taking the time to share your feedback. We're happy to hear that the support provided was helpful during a challenging time and that you found the interaction pleasant.
Quick response.
David and Jaime were quick to respond with our request, and get what we needed
12 August 2025
Reply from Tower Loan - Woodstock
Thank you for sharing your positive experience. We're pleased to hear that David and Jaime were able to assist you promptly. Your feedback is greatly appreciated.
The ease of acquiring a loan
The ease of acquiring a loan. Customer service is friendly and knowledgeable. This is my second loan with Tower Loan. First loan was about 5 years ago. Return to the best loan company.
8 July 2025
Unprompted review
Reply from Tower Loan - Woodstock
Thank you for your positive feedback! We're pleased to hear that you found the loan process easy and our customer service helpful. It's great to have you return to Tower Loan, and we appreciate your continued trust in us.
They help you when you really need it.
When necessary, you get the money you need in an easy, professional manner.
22 July 2025
Reply from Tower Loan - Woodstock
Thank you for the 5-star rating and for highlighting our professional service. We strive to make the process as straightforward as possible for our customers. Your feedback is greatly appreciated!
Reply from Tower Loan - Woodstock
Thank you for your positive feedback! We're glad to hear that you had a great experience with Jaime. We strive to provide total quality service to all our customers. Your satisfaction is our top priority.
Reply from Tower Loan - Woodstock
Thank you for the positive feedback! We're glad to hear that you found our service to be thorough and efficient. We strive to provide the best experience for our customers.
Just opened the loan
Just opened the loan, but so far so good. Quick and easy process. Worked with David at my local Woodstock, IL and he was great.
10 July 2025
Reply from Tower Loan - Woodstock
We're glad to hear that your loan process was quick and easy. It's wonderful to know that David was able to assist you effectively at our Woodstock, IL location. Thank you for your positive feedback!
Reply from Tower Loan - Woodstock
Thank you for the five-star rating! We're glad to hear that our team made a positive impression. Your feedback is greatly appreciated.
The trainer was excellant
The trainer was excellant! the guy who was being trained to be in charge did not now what he was doing. I was told to bring a bank statement with me. I gave it to him and he asked what was he supposed to do with it.
17 June 2025
Reply from Tower Loan - Woodstock
Thank you for your feedback. We're glad to hear that you found our trainer excellent. We're continuously working on improving our training process to ensure all our team members are well-equipped to assist our customers. Your comments will certainly help us in this endeavor.
Jaime really went out of his way to fix…
Jaime really went out of his way to fix some problems I had and to set things right with my account. Its a good company and they care about their customers. Definitely a cut above the rest.Highly recommended!!!
3 April 2025
Reply from Tower Loan - Woodstock
Thank you for the 5-star rating and the positive feedback. We're glad to hear that Jaime was able to assist you effectively. Your satisfaction is our priority and we're pleased to know we're meeting your expectations. Your recommendation means a lot to us. Thank you for choosing our services!
Reply from Tower Loan - Woodstock
We're glad to hear that we could assist with your needs. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.