Tower Loan - Zachary Reviews 

40
TrustScore 4.5 out of 5

4.7

4257 Church St, Ste 102, 70791 Zachary, LA, US


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Rated 5 out of 5 stars

Have been with the company for about 15 years. Have always had a very professional experience. Great people that are knowledgeable and very courteous.

Company replied

Rated 5 out of 5 stars

Excellent customer service. They came through when I was turn down from another facility. They listen to my situation and i was on my way. Hats off to you.

Company replied

Rated 5 out of 5 stars

My experience was great because I had a loan that wasn’t a hardship it was one I could manage

Company replied


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-bank financial service

About Tower Loan - Zachary

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 4257 Church St, Ste 102, 70791, Zachary, LA, United States

  • 225-654-1539

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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4.7

All reviews

(40)

4,095 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The fast service

The fast service, and the professionalism show to me. Keonte was nice took his time to explain each step.

13 September 2025
Tower Loan - Zachary logo

Reply from Tower Loan - Zachary

We are absolutely thrilled to hear about your positive experience with our fast service and professionalism. Thank you for recognizing Keonte's dedication.

Rated 5 out of 5 stars

Helpful

Great customer service

2 September 2025
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Reply from Tower Loan - Zachary

We are elated to hear you found our customer service helpful. Your feedback is incredibly valuable to Tower Loan.

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly, knowledgably and truthful

27 August 2025
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Reply from Tower Loan - Zachary

We appreciate you taking the time to share your positive experience with us. We're so glad you found our team helpful!

Rated 5 out of 5 stars

They care about their customer

They care about their customer

12 August 2025
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Reply from Tower Loan - Zachary

Thank you for your positive feedback. We're pleased to hear that you feel valued as a customer. Your satisfaction is important to us, and we appreciate your support.

Rated 5 out of 5 stars

LULA

Good customer service.

6 August 2025
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Reply from Tower Loan - Zachary

Thank you for your positive feedback on our customer service. We're glad to hear about your experience and appreciate your support.

Rated 5 out of 5 stars
Tower Loan - Zachary logo

Reply from Tower Loan - Zachary

We're glad to hear that you found our service fast and easy. We strive to provide efficient and hassle-free experiences for our customers. Thank you for your positive feedback!

Rated 5 out of 5 stars

By helping the people fill there…

By helping the people fill there problems

11 July 2025
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Reply from Tower Loan - Zachary

We're glad to hear that you found our assistance helpful. Our goal is to always be there for our customers and help them solve their problems. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great service

From the beginning, the young man who finalize my account was very professional, honest and organize, I will be doing business with towel loan in the future

3 June 2025
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Reply from Tower Loan - Zachary

Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team member provided you with professional and organized service. We look forward to assisting you with your future needs at Tower Loan.

Rated 5 out of 5 stars

Always helpful and an easy process.

Always helpful and an easy process.

20 May 2025
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Reply from Tower Loan - Zachary

Thank you for the positive feedback! We're glad to hear that you found our process easy and our team helpful. We strive to provide the best service possible. Thanks again for your support!

Rated 5 out of 5 stars

Very satisfied Thank you thank you…

Very satisfied Thank you thank you thank you for supporting me. I am very grateful to you for waiting for me. It may also solve the problem that my car was in very bad condition. Thank you. God bless you 🙏

10 May 2025
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Reply from Tower Loan - Zachary

We're glad to hear that you're satisfied with our service and that we could assist you during a challenging time. Your gratitude is greatly appreciated. We're here to support you whenever you need us. Thank you for your kind words and blessings.

Rated 5 out of 5 stars

I'm gave a ten

Very nice place and the people are very friendly with the people to

26 April 2025
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Reply from Tower Loan - Zachary

Thank you for the 5-star rating! We're glad to hear that you found our place nice and our team friendly. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

When I called there was no waiting…

When I called there was no waiting period. The young lady I spoke with was very nice and I was approved for my loan right away

12 April 2025
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Reply from Tower Loan - Zachary

We're glad to hear about your positive experience with our quick service and friendly staff. Your satisfaction is our priority and we're happy to have met your expectations. Thank you for choosing us for your loan needs.

Rated 5 out of 5 stars

The professionalism

The professionalism

9 April 2025
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Reply from Tower Loan - Zachary

Thank you for the 5-star rating. We're glad to hear that our professionalism stood out to you. We strive to maintain high standards in all our interactions. Thanks again for your feedback!

Rated 5 out of 5 stars

The Customer Service is Unmet,Those…

The Customer Service is Unmet,Those Kings(Men)is what Society needs.

21 March 2025
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Reply from Tower Loan - Zachary

Thank you for the high rating and the kind words about our customer service. We're glad to hear that our team made a positive impression. We strive to provide the best service possible. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Smooth process

Smooth process

7 March 2025
Tower Loan - Zachary logo

Reply from Tower Loan - Zachary

We're glad to hear that you found the process to be smooth. Your positive feedback is much appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

An Open Door

Excellent customer service. They came through when I was turn down from another facility. They listen to my situation and i was on my way. Hats off to you.

15 February 2025
Tower Loan - Zachary logo

Reply from Tower Loan - Zachary

We're glad to hear that our customer service met your expectations and that we could assist you when you needed it most. Your positive feedback is greatly appreciated. Thank you for choosing us!

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