Needed a replacement base for Cadac Safari Chef 2 whilst on Motorhome road trip in Yorkshire. Happened to be passing Keighley shop so telephoned and got them to put aside the base which I collected th... See more
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Review summary
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Absolutely fantastic service from the Keighley branch. Extremely professional whilst being friendly and helpful. I had a couple of minor issues, which were sorted immediately. Thank you to you all... See more
If I could give more than a 5⭐️ I would Thankyou to Jacob for explaining all the difference between all the heaters And a big thank you to Ham for the professional manner today when he delivered my... See more
As professional as always. I don’t go anywhere else. I messed up with my PayPal transaction, No problem for Towler & Staines. The lady in accounts kept checking my account and thankfully only one tran... See more
Company details
- #5 of 11 best companies in Gas cylinders supplier
- #17 of 79 best companies in Camping Shop
- #6 of 37 best companies in Barbecue Shop
- #5 of 73 best companies in Heating equipment supplier
- #3 of 20 best companies in Caravan Supply Shop
- #2 of 6 best companies in Welding gas supplier
Written by the company
Towler & Staines are one of Yorkshire's leading Calor Gas LPG suppliers, stocking propane, butane and Patio Gas cylinders all year round, as well as AirProducts industrial gas agents and Air Liquide pub gas stockists. We supply gases such as Argon, Nitrogen and Acetylene for welding, cutting and heating, as well as CO2 and mixed beverage gases for pubs and restaurants. We can provide much more than just fuel, with a wide variety of gas appliances available to browse either online or in either of our two branches, located in Keighley and Bradford respectively. Whether it's a barbecue for those Summer weekends, or a portable gas heater to take the edge off on a Winter evening, there's plenty of options to choose from, for every budget. Towler & Staines are exclusive spares stockists for Cadac, one of the most well-known portable camping barbecue brands around. With decades of experience on the Cadac appliances, our staff are always happy to help you resolve any issue and point you in the right direction when it comes to finding the right spare part! Not to mention, we stock an extensive range of Cadac barbecues, accessories, covers, bags... the lot! We're a one-stop shop when it comes to Cadac! As well as the camping and caravan cylinders we have in, such as Calor 6kg and Campingaz 907's, T & S offer a variety of camping and caravan accessories... From unbreakable tableware sets, to toilet fluids and cleaners, we have everything you need to get set for a trip away.
Contact info
85 Bradford Road, BD21 4BL, Keighley, United Kingdom
- 01535606631
- gas@towler-staines.co.uk
- towler-staines.co.uk
4.9
Excellent
1k reviews
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T&S are a proper service provider and…
T&S are a proper service provider and because they were able to supply all the parts to repair my Cadac Safari Chef II it meant it could be kept running and prevented it from being scrapped and replaced with new BBQ. Saved waste and money. Unlike the Caravan supplies shops who can’t be bothered helping you source parts, and only want to sell you another new Cadac . Well done T&S team, and highly recommended. Eddie
26 June 2024
Reply from Towler & Staines Ltd
Hi Eddie, we're glad you were able to restore your Safari Chef! Always happy to help, thanks for the very positive review!
Reply from Towler & Staines Ltd
Thanks for the 5 stars Stephen.
They answered my emails straight away…
They answered my emails straight away and as soon as replacement part was back in stock they informed me immediately and part arrived within days of them receiving payment
26 June 2024
Reply from Towler & Staines Ltd
Thank you for the kind review Mary, and we are glad we were able to provide you with a 5 star service!
Just the price was a bit high just for…
Just the price was a bit high just for a handle but the service was brilliant.
Informed of every event and the product was a perfect fit.
25 June 2024
Reply from Towler & Staines Ltd
Thank you for your review Stuart, and we are happy to hear you received a good service during shipping of your product. We follow pricing guidelines from the majority of our suppliers but will take your opinion into consideration.
Reply from Towler & Staines Ltd
Thanks for the review and for shopping with us Helen.
Have bought other Cadac components from…
Have bought other Cadac components from Towler & Staines and they are always genuine high quality products
24 June 2024
Reply from Towler & Staines Ltd
We only buy from quality, trusted suppliers, so we are glad to hear that you agree! Thanks for the review!
Reply from Towler & Staines Ltd
Thanks for the top review Simon.
Reply from Towler & Staines Ltd
Thanks for the 5 stars!
Reply from Towler & Staines Ltd
Many thanks Stanley.
Painless and easy
24 June 2024
Reply from Towler & Staines Ltd
That's what we like to hear. Glad you enjoyed your shopping experience with us and thanks for your review.
Great service
Great service, delivery quickly and just as ordered. Have used before and will always in the future.
29 May 2024
Reply from Towler & Staines Ltd
Thank you for your repeated business Dave, if you've ordered online with us then make sure to use your discount code if you're shopping with us in the future!
Reply from Towler & Staines Ltd
Thanks for the review!
Excellent service throughout
Excellent service throughout, staff were helpful and friendly and goods received on time ……. Highly recommended
30 May 2024
Reply from Towler & Staines Ltd
Thanks for the 5 stars Chris, hope to do business with you again in the future!
Ordered from you numerous times
Ordered from you numerous times. For some reason I never got the email saying when delivery would be. Luckily I was at home
29 May 2024
Reply from Towler & Staines Ltd
Hi Jonathan, we're sorry to hear that our service wasn't up to scratch this time. We've recently changed websites, so some order update features may not have been active. We're working to restore it and continue to provide regular order updates again as soon as possible.
Reply from Towler & Staines Ltd
Many thanks for the 5 stars!
Good no fuss service
Arrived on site, good parking, into the shop & gave my details, sent back outside to a waiting replacement cylinder.
22 May 2024
Reply from Towler & Staines Ltd
We appreciate the review! And happy to hear you enjoyed our speedy service!
Obviously Cadac sold out in UK to this…
Obviously Cadac sold out in UK to this firm. When ordering spares items you only choose express delivery at £7 despite what’s advertised on webpage not only dishonest but makes the spares exspensive. Last time I use this form or Cadac
31 May 2024
Unprompted review
Reply from Towler & Staines Ltd
Hi John, we're sorry to see that you have not had a good experience on our website. If you're not happy with how your order looks or ever want to discuss it with us, please feel free to give us a call on 01535 606631. We have recently revised our shipping charges since changing over to Shopify and we follow pricing guidelines set by Cadac. If you do consider shopping with us again, please do get in touch for a discount on your next order.
Great price and a Fantastic delivery…
Great price and a Fantastic delivery time - great service
24 May 2024
Reply from Towler & Staines Ltd
Thanks for the top review!
Reply from Towler & Staines Ltd
Much appreciated!
Easy to pick ,delivery with in two days
30 April 2024
Reply from Towler & Staines Ltd
Thanks for the 5 star review Gene!
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