Townhouse Reviews 1,530

I love visiting Olena and Kateryna. I do wish the salon offered Cat Eye/Magnetic glitter gel options. I would love to get a "Velvet Glass" style polish color.

Have been visiting townhouse Meadowhall since it opened, for my wedding nails in 2024 and more recently for pedicures with Lubjana during my pregnancy as I can’t reach my toes! All staff are always ve... See more

Courtney was very considerate and clearly knows and loves her craft. She continuously asked about pressure etc to make sure I was comfortable. She also explained how and why of nail care which was app... See more

I had the most wonderful manicure and pedicure experience thanks to Janice and Leonie. From the moment I arrived, they made me feel completely relaxed and pampered. Their attention to detail was... See more

I had a signature pedicure with normal polish (ie not gel). The whole thing took 1 hr 45 minutes including drying time which was way longer than expected. You would think that meant I had an exception... See more

My first couple appointments in Covent Gardens where just bad. 7 fingers chipped in the following days on a gel manicure.... A friend convinced me to go to another location. Quality much better.... See more

First time at Townhouse and I chose the right one in Convent garden. Felt very welcome from the time I walked in. Everyone was super friendly and welcoming. Thank you team particularly Ivy and Leonie... See more

Lucy and Umme were FAB! First time at Townhouse Liverpool Street and they were so lovely, and a super service. Really enjoyed my time, all the colours are amazing and I'd definitely recommend. I'll be... See more

Had a great experience with Sepideh and Anya! They were so lovely and made me feel like a pampered princess with my simultaneous mani pedi! Love how my nails look super glowy and giving clean girl vib... See more

I just had the best experience at town house Chelsea. My nail technicians Selina and Belinda were absolutely amazing. So attentive and happy to make sure a had a luxurious experience. I’m so happy wit... See more

Really struggling to get through to customer care regarding something quite urgent. Impossible to get through using WhatsApp or the chat function online and it's time sensitive. I'd appreciate if some... See more

Courtney and Danielle were amazing - fast, but with great attention to detail. I moved to the UK from the US 6 months ago and Townhouse in Canary Wharf, Jubilee Place has made me feel right at home!

Not quite what I was expecting Booked two treatments as a treat following a really busy work period and having a rare weekday off. The luxury naked manicure was 30minutes (not as advertised and... See more

I have been booking my pedicures with Makeda for a year now and I wouldn’t want to book with anyone else!! She is so brilliant and her attention to detail makes my gels look amazing and last! Thank yo... See more

I made a complain last month about the customer service at the Townhouse head office and the way, at the very last minute, they cancelled my appointment on Valentine’s Day! However, I have to say th... See more

I had an amazing nail artist who was very sweet and chatty !! Amazing nails and helped me pick out my colour, ended up being exactly what I wanted and they came out so beautiful

My appointment was rescheduled to a time I cannot do with less than an hour of notice. They emailed me to tell me from an email address that doesn’t accept incoming messages which is unacceptable. The... See more

Jan did a great job on my Signature Manicure with polish. Super friendly and awesome attention to detail. Will definitely be back again and would recommend her to anyone.

Trying to book an appointment, when I register an account, it says it’s already registered, when I log in it says it’s not recognised. Can’t reset password because I know that I have never registered.... See more

Krupa and Shreya at Townhouse Richmond did the most amazing Mani Pedi for me today!! Absolute perfection- thank you both so much!!!

Shoutout to Cara! Such intricate attention to detail and focus of nail preparation. Thank you so much - will definitely come back soon!

Krupali went over and above to give mw a great experience!!my feet and toes look wonderful- and I appreciate her attention to detail- and the health of my feet!

I had the express manicure gel done by Aom and my nails came out so well. Loved the colour. I tried the express manicure as I had to get my nails done during my lunch hour. The timing was great, the s... See more

Had a great pedicure with Charlotte! She helped pick the most beautiful colour for my toes. Coming back for manicure.

I had a great pedicure experience with Graciela. She was lovely to talk to, very gentle and made me feel very relaxed and welcome through the whole process. Thank you.

Lina was really wonderful! Asked to be gentle with my cuticles and she was so gentle as requested. Townhouse was very clean and great atmosphere.

Had a fantastic luxury gel pedicure today. I love the colour and finish of the nails and had the most wonderful foot and calf massage!

Violeta is great! She’s super friendly and professional. Her attention to detail is excellent and I always leave with the perfect nails!

Had my biab done with Elsa today! It was a great experience - it was my first time getting this treatment and she spent the time and care to explain the process to me. The finish was great! Would... See more

Aldona was AMAZING! My nails were so damaged, she revived them, and made them look and feel so much healthier and cleaner! Will be back. Thank you!

Amazing! I had fallen out of love with Townhouse and hadn’t booked for a while because my last experiences were not as good. Alev saved the day! She was nice and I fell in love with my feet again!!! H... See more

Had a signature pedicure with Mansi. Absolutely loved the experience, very clean and precise, she was professional and so lovely. Thank you!

Beth was amazing. Professional and so patient with me. I’ll be booking my next appointment with her asap.

Everyone at the Edinburgh townhouse is super kind and welcoming, and of course they do beautiful nails. Extremely clean salon, detail orientated and friendly technicians!

Shirah at Gloucester Road branch is attentive, thoughtful and professional. I had a great time!

First time coming and it was amazing ornela did such a wonderful job and she was so kid I will definitely be returning

Anya was amazing! She was very caring and took very good attention to detail and my pedicure was great. Thank you!

Was a lovely experience. Krutika Was amazing and made me feel very relaxed. Thank you

Ani and Eugenia did an amazing job! Super thorough and delicate. My nails look great

Tried twice would not return great the colours and the staff are nice but treatments feel rushed and not good value. Plus voucher accepted at booking then refused when I was due to pay at the end. Th... See more

I have visited various Townhouse branches and while the staff are very nice I have had issues every time, including polish “bubbling” on more than one occasion. Most recently, I was in the salon for 2... See more

The nail technician made my cuticles bleed when she painfully cut them. During my manicure they swapped staff so my lady was moved to someone else and the new staff member told me the nail colour wasn... See more

If it was possible to leave zero stars I would. terrible customer service- you can’t run a people focused business with chat bots! I have had my appointment rearranged without my consent. This is... See more

Great experience!! Lovely Alev helped look after my nails and chose the perfect colour! ✨

My feet were placed in a hot plastic setup with cream that actually burned my skin at the time because it was so hot. The “massage” consisted of briefly rubbing cream while calling it a mas... See more

Not a great quality manicure for a place that labels itself “luxury”. I’ll start with the positives: the salons are really nicely furnished, with comfy chairs and relaxing music. T... See more

I attended Townhouse in Putney for a pedicure as my feet had not seen light of day for the winter period. I found the service to be appalling and was made to feel like I was an inconvenience to the l... See more

Everything was great - fantastic manicure and Maddy was so lovely! Highly recommend.

This is an absolute SCAM of a place.Difficult booking system, (Covent Garden salon no less) Romey was late, unhelpful, didn’t care about the manicure they were giving, left halfway through manicure an... See more

Annie went out of her way to make me feel at home did a fab job of the toes and I’m very thankful.