TPOP Reviews 

452
•
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Their products are high quality, both the fabric and the print quality. They are serious, friendly people, and their technical support is very quick to respond. For example, Christopher, the person wh... See more

Rated 5 out of 5 stars

Very good quality (I use Shirts and cups mostly) and every time I reached out I got an answer from very nice and very real people, mostly within a quite short time.

Rated 5 out of 5 stars

Had only two orders so far and zero troubles. Decent quality merch and both orders were delivered in the promised interval. T-shirts have really good quality, they're still fine after a dozen of... See more

Rated 4 out of 5 stars

Friendly and timely customer service, outstanding product quality, timely production and shipping. Tested other companies and once we sampled TPOP, we stopped looking. Product and printing quality in... See more

Company details

  1. Custom T-shirt Shop
  2. also in
  3. Clothes and fabric manufacturer
  4. Ecommerce solution provider
  5. Screen Printer
  6. Warehouse
  7. Website designer

Written by the company

We help brands, artists and entrepreneurs to develop their own apparel and goodies line without having to worry about the logistics and shipping aspects, which we take care of entirely, to let them devote themselves 100% to the designing and marketing facets of managing their business. One of the numerous advantages of the system we offer lies in the fact that there is no upfront investment needed: therefore, the risk-taking part commonly associated with the building of a business is largely minimized. We ship directly to your client on your behalf: our entirely transparent service has the main objective to honor your branding. Our users represent a very wide range of talents, visions and nationalities. Thanks to a renowned service guaranteeing reactivity, high quality and friendly communication, our relations with our T-Partners are based on loyalty and confidence. ----- TPOP (T-Pop) Nous aidons les marques, artistes et entrepreneurs à développer leurs propres lignes de produits dérivés sans avoir à se soucier des aspects de logistique et d'expédition, pour leur permettre de se consacrer à la partie conception visuelle et marketing. L'un des nombreux avantages de notre système réside dans le fait qu'il ne nécessite aucun investissement initial, minimisant ainsi la prise de risques des entrepreneurs. Nous expédions en votre nom directement chez votre client : 100% transparent, notre service met votre marque à l'honneur. Nos utilisateurs représentent un très large éventail de talents, de visions et de nationalités. Grâce à un service réputé garantissant réactivité, haute qualité et communication chaleureuse, nos relations avec nos T-Partenaires sont basées sur la fidélité et la confiance. Notre engagement pour la préservation de notre planète incarne l'un des plus grands atouts de notre entreprise. Nous trions nos produits sur le volet afin de proposer un catalogue d'articles d'une qualité irréprochable, conçus éthiquement et écologiquement dans des matériaux recyclés ou biologiques et nous sommes fiers de proposer des expéditions sans plastique... Dans un secteur tel que l'e-commerce (le print-on-demand), symbole d'une volonté de consommer plus raisonnablement, il nous parait essentiel d'offrir un service aussi vert que possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

452 reviews

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4.8

All reviews

(452)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

High Quality Service & Company

T-pop is a really amazing ondemand webstore, with high quality, sustainable products.
Since I started working with them, the costumer service is superb, they respond super quick and are willing to solve your problems in the same speed.

3 March 2022
Unprompted review
Rated 1 out of 5 stars

Poor customer service. Dont respect the law

As long as goes well, they are good but very bad when it comes to issues resolutions.
An item supposed delivered to mailbox with no signature. Never received. Post office ask us to reach out to seller. Tpop ignores the law which is clear that seller is responsible to deliver the good bought from their website and refuses to resend a replacement or refund. They have a clause on their website that goes against the law. I have bought often from them and they are the only ones of my suppliers with so poor customer service. Every seller by law is required to have an insurance which cover such cases such as lost items. I m therefore opening an official dispute and stop all business with them. They lost a loyal customer by trying to save 15 euros.
I m taking my business to my other suppliers with 5 stars customer service.
Nhcreativ

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding services

I have had great experience with these services, their support and products. I tried several orders, everything was OK - great; moreover, the quality was exceptional, it has been nice experience including every detail, such as package.
The support was always very helpful, kind, fair and even generous - it has been always lovely experience talking to them. They replied very quickly and constructively. I definitely recommend this company.

14 February 2022
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful

There was a little problem with an order, but they reacted super friendly and helpful. It definitely increased my trust in this company.

27 January 2022
Unprompted review
Rated 2 out of 5 stars

POOR support service & too much problems with synchronisation

It's too bad. The quality of printing and products is good. BUT..

1. Their software keeps making mistakes in delivery pricing. So when a client orders from Etsy, I always need to check the synchronised order: many times the delivery costs is twice the normal price.. (because their software doesn't recognize the country as it should)

2. The support service tells you basically they can't do anything 😅
If the order is already in production, they tell you you can get a refund. It took me monthssss and many mails from me so that they finally give me back the overdue money.
And if the order is not processed yet, they urge you to deal with that by canceling it, and recreating everything manually by yourself. Which is a pain in the ass when you have multiple orders to recreate (then another problem : your client's order is not synchronized anymore on your shop)

3. A lot of delay in production, especially in busy time like Christmas. Many orders were sent late.

I've been using their service since late 2020 and things didn't really change so...
Unless you only do manual orders and don't want to synchronize with your shop, I would definitely not recommend them.

19 January 2022
Unprompted review
Rated 5 out of 5 stars

t-pop has an excellent store and all…

t-pop has an excellent store and all though i would like to see more options displayed in the future i am sure this company is looking into expanding as most would like to see on here. it's items may not be the cheapest but considering rates and shipment times it is definitely worth it. especially with the new eu-vat law it can be tricky, but t-pop found a way in the middle so where we need to cut a loss we gain it with cheaper shipping.

13 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I love T-Pop, i’m so glad I picked them. It’s been a few months now but i’m still very satisfied as per my first review. I initially chose them because I was looking for eco-friendly products and packaging and i’m not disappointed. Now that I had a few orders I can say that my clients have always been satisfied with the quality of the products and the fast shipping. I also love their reactivity when I have a question or request.

20 December 2021
Unprompted review
Rated 5 out of 5 stars

There is room for improvement, but so far T-Pop has been great

I have chosen T-Pop solely because they are eco-conscious. Quality of their products is great, and so is their customer support.

I wish shipping would be faster. It would also be great if courier notifications would be in English by default.

Other than that I can atest T-Pop is an excellent choice.

15 December 2021
Unprompted review
Rated 5 out of 5 stars

Great quality

I'm just starting working with T-Pop, but the first batch of T-shirts I made with them was of great quality with an amazing print. I can definitely see using their service in the future.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Eco-friendly and great quality, customer service TOP

I chose to work with T-pop because they propose eco-friendly packaging, completely plastic free and I think that's absolutely awesome. The quality of Stanley/Stella t-shirt is outstanding. I loving it! And I can't be more happy about their customer service. Every time I have questions I get direct answer from their team and pretty fast. Always helpful!

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Top quality printing and service.

My experience with this company is limited so far but they seem first rate. The quality of the sample Tee shirt was really excellent and if I can sell some of my designs I think my shoppers will be very pleased. The eco aspects of all they do are attractive for clients.
Tim

10 October 2021
Unprompted review
Rated 5 out of 5 stars

Overall high quality company!

I'm not usually the one to write reviews but this company has shown they have quality customer support, quality printing and overall service. Thanks so far!

14 August 2021
Unprompted review
Rated 5 out of 5 stars

Great looking prints

Great looking prints! Lovely quality of sweaters and t-shirts and I particularly like the Stanley/Stella selection. Support speaks english which is very convenient. T-pop works hard on providing the most ecological and ethical products which is the reason I choice them as a partner.

16 July 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely adore T-Pop

I absolutely adore T-Pop, not only are they a lovely ethical business but also lovely and friendly!! I have yet to ship my products so we’ll see how their shipping is but I’ve already read the tremendous reviews before deciding to design my products with T-Pop! Highly recommend!

15 July 2021
Unprompted review

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