Terrible customer service. Waited 4 months and 3 weeks with follow up emails being pre formatted emails just people changing the words of each pre formatted email outlines. When I received a non forma... See more
Tpusashop
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See what reviewers are saying
Save your money! This website is a knock-off! Terrible customer service and poorly made products. I was so disappointed when I realized I wasn’t supporting the Official TPUSA organization. Jewelry loo... See more
Company replied
Wasn't happy it wasn't Turning point shirts. But I must say customer service was excellent and I got a full refund in 3 days.
I would give this Chinese company a ZERO. You know they area fraud when they cannot even capitalize US in us 250 Years of Freedom. The shirt is definitely made overseas. My t-shirt is more of an unde... See more
Terrible customer service for a multimillion dollar business
Terrible customer service. Waited 4 months and 3 weeks with follow up emails being pre formatted emails just people changing the words of each pre formatted email outlines. When I received a non formatted email I requested how to make it right for my troubles as a first time buyer/customer they did not even consider it or email me back. Only reason why I bought is to support Charlie’s family and his passing. I wouldn’t make another purchase after this first time experience.
23 October 2025
Unprompted review
T-shirt poor quality
I ordered 3 Tshirts the day Charlie died directly from TPUSA shop. I patiently waited 3 months for my shirts to arrive. I was VERY disappointed with the shirt quality. If I had known this beforehand…I would have save $100+ on these shirts. They are very thin and wrinkle super easy! Don’t dare put them in the dryer!
15 December 2025
Unprompted review
Ordered a tee shirt in November 2025
Ordered a tee shirt in November 2025, still have not received my order. Tried getting tracking info from the company several times, even sending all the info they requested and a screenshot of my order.
Finally this morning received an email saying all orders from that period have been shipped and yet again they couldn’t give me tracking information or help me figure out what happened with my order. So basically I’m out 48.00 and won’t be getting my merchandise! Really disappointed in the customer service. I’m actually surprised that they then end the email with “Thank you for your support “. I would have been better off ordering from a rip off site.
Last time I’ll ever buy anything from them!
23 January 2026
Unprompted review
ZREO star Chinese Company
I would give this Chinese company a ZERO. You know they area fraud when they cannot even capitalize US in us 250 Years of Freedom. The shirt is definitely made overseas. My t-shirt is more of an under football pads type of stretchy material.
It took 60 days to receive my shirt, but their return policy say within 14 days. What a joke.
25 December 2025
Unprompted review
This is definitely a knockoff site…
This is definitely a knockoff site based out of Nanchang, China! Unfortunately I was fooled too! Hopefully I’ll get the bracelets I ordered even if they are cheap! 😡
27 November 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Chinese Scam site
I too was fooled in thinking I purchased a tshirt from Turning Point USA. It is a Chinese knock off scam. I bought a 3xx t and at best it was an xl. I sent 2 e mails to the vendor never received a reply. Thank God I purchased it through pay pal and I was fortunate enough to get my money back. Guess you really have to investigate these frauds selling on face book before you purchase.
AS they say BUYER BE WARE
8 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@tpusashop.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Save your money
Save your money! This website is a knock-off! Terrible customer service and poorly made products. I was so disappointed when I realized I wasn’t supporting the Official TPUSA organization. Jewelry looked like it was handmade by a young child with a cheap jewelry kit, and the sweatshirt ripped the first day I wore it!
1 November 2025
Unprompted review
Reply from Tpusashop
Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and will resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Order never came
Ordered a bracelet October 2nd. Have received nothing and now their website is gone. Total scam! Preying on people by pretending to be apart of TP USA
2 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
TPUSA and The Charlie Kirk Show Store…
TPUSA and The Charlie Kirk Show Store will never send you your order EVER. So don’t buy product from them. You can’t get a hold of them, only email them. Then you’ll get the infamous auto reply. Your order will take up to 12 weeks because we are too busy and don’t care about you or your money. Sorry. They have bigger fish to fry then to give you your product that YOU paid for.
12 September 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@tpusashop.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Order was over 2 weeks late…
Order was over 2 weeks late coming..when I finally received it it was a size 2XL???? I had ordered a women's Large... SO HORRIBLE...TRIED TO SEND MESSAGES BUT GOT NO RESPONSE BACK...SCAM COMPANY FOR SURE
21 October 2025
Unprompted review
Reply from Tpusashop
Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and will resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
I order 2 shirts October 6th
I order 2 shirts October 6th, expedited shipping, I've talked to tpusa support by email several times. They are no help they send me a tracking number that's no good. This is a complete SCAM. I'm going to report it to FOX News next.
6 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Actually zero stars
Actually zero stars. I spent $56 buying two shirts and shipping on October 4. When I tried to follow up on my order, I get the message that the website is unsafe and likely a scam. It is definitely a scam. Do not order from this place. Creeps & degenerates cashing in on Charlie’s assassination.
4 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
DO NOT ORDER FROM THIS SITE-SCAM
Ordered $52 worth of merch--now I can not get to the site to check on my order and got no notice of shipping. I guess I have been scammed.
That is evil - profiting off Charlie's death.
10 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This is a scam acting as if they are…
This is a scam acting as if they are part of Turning Point USA. They take your money and never send you the product!
11 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Scam!!
I don’t know how they even have a 2 star overall rating. Ordered $42 of merch and after a week of waiting for shipping update I went to the link in email and it says it’s unsafe. Went to the Shop app that the order went through and the shop no longer exists. Total scam. Crooked people making a profit off of Charlie’s death.
3 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Scam
Pretty sure this is a scam…spent $65 on a couple shirts and a Charlie Kirk coin. It’s been over 2 weeks and I don’t have any email confirming my purchase. And when I try to go to the site my browser doesn’t let me because it’s marked unsafe. And looking at past comments it doesn’t seem good. Shame on these people for scamming people off a great man like Charlie’s death. I would give -10 stars if possible.
3 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
SCAM
Scam I paid for a T-shirt. When I tried to view my order through the email it says the website is unsafe and may be trying to steal my financial information. Unable to reach out to them for anything
10 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Scam!
Scam!! Ordered Charlie Kirk shirts. Said prepare to ship and next day link didn't work and website doesn't exist. Rip off!!
experience did not meet my expectation!! Really??? You are a scam!! You took down the website...did not receive the merchandise i ordered and STOLE our money!! I hope you get arrested!!
You did not only do this to me but to numerous people! I would not contact you ever and hope no one gets scammed by yall in the future. i hope governments take down your website and track you down each time you try to open a new one an shut you down. If I knew how to I would!
7 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
The link of my purchase didn’t work
The link of my purchase didn’t work. After a few days from my purchase I reached out and asked where was my order and someone answered right away. But today I reached out again and the response was automatic with no update. This was a total scam, the website doesn’t even exist anymore.
13 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
SCAM!! WEBSITE FROM EMAIL LINKS DON'T EXIST
ORDERED. RECEIVED EMAIL OF PURCHASE. NEVER RECEIVED SHIPPING EMAIL. CHECKED LINK FOR STATUS AND WEBSITE DOESN'T EXIST AND BROWSER WARNING POPS UP SAYING LIKELY A SCAM SITE.
13 October 2025
Unprompted review
Reply from Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
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