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Hilfiger Stores BV Reviews 

1
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TrustScore 3 out of 5

3.2

Shoe shop
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Company details

  1. Shoe shop
  2. Children's clothes shop
  3. Clothing Shop

Information provided by various external sources

Bekleidung, Accessoires und Schuhe der Marke Tommy Hilfiger werden präsentiert und in einem Shop vertrieben. Außerdem wird ein Newsletter angeboten.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

I placed an order (No 3558d-27725-925476

I placed an order (No: 3558d-27725-925476) from Tommy Hilfiger’s online store on October 4, 2025. It was supposed to be delivered on October 8, but I still haven’t received my parcel at my address in Konak/İzmir.

I contacted customer service three times,( I also contated with the courier compnay as well) and each time they told me they would check with the courier. However, I never received any update or clear information about where my order is. There has been no progress at all.

When I asked for a refund, they said they couldn’t process it until the parcel was returned to them — but since the parcel seems to be lost, this makes no sense.

I’m very disappointed with the lack of communication and customer support. I expect Tommy Hilfiger to issue my refund immediately without waiting for the lost parcel to be returned.

10 October 2025
Unprompted review

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