Wow!!! How the hell are these scummy scheisters still operating!! The only thing more offensive than the actual scam they conduct is the patronising written "responses" to their victims!! "NO-ONE" w... See more
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See what reviewers are saying
Like most of your respondents I found this site to be a scam. Despite paying the required registration fee of £1.00 there was no service BUT repeat of the whole process! The public must be warned abou... See more
Company replied
Complete scammers I tried once to track a parcel,was charged£1 and was okay with that,now they are trying to change me £24.90 a month for something I don't want and I can't stop the subscription, ev... See more
Company replied
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... See more
Company replied
1.1
Bad
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a fraudulent company just after…
This is a fraudulent company just after your credit card details. They are aiding and abetting other fraudulent companies like Shopping Mall who take your money and don't supply the goods. I have got PayPal investigating to try and get my money back. You have to be so careful.
22 September 2024
Unprompted review
Reply from Trackerly
Hello Maurice Lloyd,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Bombard you with requests for money to…
Bombard you with requests for money to track your parcel through Royal Mail, definitely a scam local trading standards warned me against them. Still haven’t received my parcel from the Royal Mail not the first time they’ve magically made a parcel disappear
23 September 2024
Unprompted review
Reply from Trackerly
Hello David Pearcey,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Scam tracking of scam parcels
Scam tracking of scam parcels. Do not pay the requested £1 or anything else. It's throwing good money after bad.
23 September 2024
Unprompted review
Reply from Trackerly
Hello Matt Gompertz,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
They took the 1.00 which was meant for…
They took the 1.00 which was meant for trial period of one year.
Then today tried taking 24.95. the bank called me.Now been blocked
Tbh be careful .
They also trade under Trace
22 September 2024
Unprompted review
Reply from Trackerly
Hello Sophia Taylor,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
I just got scammed!!!!!!
I just got scammed. They don’t let you login aftet they take your money
14 September 2024
Unprompted review
Reply from Trackerly
Hello Maleek Sanneh,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Reply from Trackerly
Hello Gerald Darby,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Disgraceful scam
Ordered a sentimental item remembering my.Husband, taking ages to come from the Seller, .lots of emails back and forwards, they told me it's been despatched.and with the carrier, supposedly Royal Mail will deliver, got a.message.to say.about Trackerly, glad I read the small talk as.they wanted.a £1 initially, but then another payment of £24.90 would be due if I signed up for it,
So didn't give my card number.etc, glad I didn't cos.what.i see.here in these reviews.lots of people been done by these, disgraceful .
12 August 2024
Unprompted review
Reply from Trackerly
Hello Sandra Ball,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Reply from Trackerly
Hello Michael Burns,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Facilitating fraudulent company
This company are facilitating a fraudulent drop ship company. My pensioner mother made a purchase online and what was delivered doesn’t match the item. I called Trackerley to ask if they could help us track who the seller was and they won’t give any information out. I said to the woman I spoke to ‘do you not care the company you’re dealing with has conned a pensioner?’ and she said no and hung up the phone. Do not deal with these people.
31 July 2024
Unprompted review
Reply from Trackerly
Hello D Whelan,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Absolutely shocking from start to…
Absolutely shocking from start to finish and a RIP OFF. Rude staff.
***AVOID AT ALL COSTS***
DO NOT PAY for the tracking service!!
29 July 2024
Unprompted review
Reply from Trackerly
Hello Jamie Overton,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
This is a scam website
23 July 2024
Unprompted review
Reply from Trackerly
Hello Titas Vinciūnas,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Thieving bleeps.
The item I purchased through Facebook still has not arrived so I emailed them and they sent this tracking number and website. Luckily my phones firewall refused to allow me to go any further when I needed to ‘prove’ I was not a robot. Reading these reviews about being signed up for a subscription alerted me to the fact that it’s a scam. I feel so angry for everyone who has been scammed by these absolute scum of the underworld. Obviously do not use as they are thieving bleeps!! Thank you to iPhones firewall for saving me. So sorry for other people.
8 July 2024
Unprompted review
Reply from Trackerly
Hello Laura,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
This is a scam
I was tracking a parcel on a app called 17Track, and a link came up, I clicked on it, it diverted me to Trackery, and it’s a monthly payment scheme, can’t understand why I would get diverted, never even heard of the company before, just a warn others.
4 July 2024
Unprompted review
Reply from Trackerly
Hello Mr Paul Campbell,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
I was going to pay
I was going to pay to see my my parcel would arrive but seeing the comments I'm not paying to check thank u everyone for your reviews I will not sign up to this!!!
2 July 2024
Unprompted review
Reply from Trackerly
Hello Kieran,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
%100 f**kin scamm be careful guys they…
%100 f**kin scamm be careful guys they charge 1£ for first and then every month 24.90£
7 June 2024
Unprompted review
Reply from Trackerly
Hello Samet Kadi,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
I can't even give one star. 100% SCAM
I can't even give one star. It is absolutely scam.
They pretend that if they are a part of parcel force and ask £1 to pay, apparently this is a "sign up" for subscription.
2 April 2024
Unprompted review
Reply from Trackerly
Hello Mia,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Devious scam to extract £25 out of…
Devious scam to extract £25 out of unsuspecting subscribers. Trying to track a package, logged into this site instead of ParcelForce and stupidly paid a £1 to subscribe and track Tracking was non existent and the confirmation EMail had no reference to the further £24.90 that would be charged within 72 hours. My own stupidity, but sites like this should be banned.
21 March 2024
Unprompted review
Reply from Trackerly
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Unsuccessful in everything it seems ……
Fortunately I didn’t sign up to this scam
Reading the reviews on here the fact that EVERYONE they supposedly tried to contact they were unsuccessful so the chances of trackerly actually tracking a parcel are nil
Vile people scamming whoever they can
3 February 2024
Unprompted review
Reply from Trackerly
Hello Sally Williams,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
Scammers
They are just a bunch of scammers, who are unbelievably rude!
I thought I had worked out how to use their website to pay the £1.00 checking that my item had been delivered.
What I hadn’t realised was that I was signing up to a subscription for which my bank fortunately protected me from.
This was all done through the post office track and trace service. I’ve got the feeling another television series will be made about this…. The Post Office is beyond incompetent because I certainly didn’t expect to have to pay to see that my item had been delivered as I thought I was paying for that, let alone an attempted scam.
16 January 2024
Unprompted review
Reply from Trackerly
Hello Richard,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
this web cut my 24.90
this web cut my 24.90. why they charge me i paid 1 £ only one time tracke my parcel they took so much money refund my money back. kindly
7 September 2023
Unprompted review
Reply from Trackerly
Hello Shaiz Raja,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The Trackerly team
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