Got the ghost2 through TrackerTeam.co.uk. Initially, they could not find an engineer, but they kindly followed back an assigend me an Engineer. Engineer assigend to me was Harvey. Came on time... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Yas who explained what happens and arranged for a callback with the engineer to fit the Ghost Immobiliser to my car. Yas was very knowledgeable and made me feel comfortable and assured abou... See more
Company replied
Marcus was great on the initial call, ran througj the options clearly, he even suggested my new car had some of the equipment built in already which saved me buying an additional tracker. No pressure... See more
Company replied
I recently had a Ghost Immobiliser fitted and couldn’t be happier with the service I received from Naeem. From start to finish, everything was handled professionally and efficiently. He definitely... See more
Company replied
Company details
- Car Security System Installer
- Applicant Tracking System
- Car alarm supplier
- GPS supplier
- Telematics Service
Written by the company
Tracker Team is based in the North of England, operating throughout the UK fitting Trackers and Vehicle Immobilisers. We are a Private Independent Company offering all available manufacturers with an unbiased approach and genuine advice to suit your needs. All are engineers are DBS checked & Thatcham approved. Please call us and we are happy to help you.
Contact info
United Kingdom
- trackerteam.co.uk
4.9
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TrackerTeam
Thank you for your feedback, we appreciate it!
Naeem Ghost immobiliser
Naeem came out and fitted my ghost immobiliser. He did this very quickly and explained clearly how it works. Great job.
6 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear your engineer installed your chosen security solution quickly and clearly!
Great work done by Naeem
Great work done by Naeem. Installation was seamless and have clear understandable instructions.
6 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear you experience great, seamless and clear service from our team!
Reply from TrackerTeam
Thank you for your feedback, it's great to learn your representative delivered customer service that you're happy with!
Great service!
Easy. Efficient. Fast install. Naeem has great customer service. Overall a great experience. Thank you!
5 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you received an easy, efficient and fast installation along with great customer service from your representative!
Good clear feedback about the products…
Good clear feedback about the products you sell.
5 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear you have received good and clear feedback about the products we sell.
Great experience
Great experience, very easy to organise and whole process flowed smoothly. Tracker was ordered and fitted in two days. Great service. Paul fitted ours and was very helpful and explained everything. He was really efficient and did a great job. Thanks
4 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you have had a great experience with us! It's great to learn you found your experience with us very easy to organise and that the process flowed smoothly. Additionally, we're happy to hear your engineer was very helpful, efficient and made sure to explain everything during your installation.
Excellent customer service
Excellent customer service. Yas was very professional and guided me through everything that the service had to offer. 5 stars
5 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you have received excellent customer service! It's great to learn your representative was very professional and made sure to guide you through your enquiry with us!
Got the ghost2 + S5 + Thinkware through TrackerTeam
Got the ghost2 through TrackerTeam.co.uk. Initially, they could not find an engineer, but they kindly followed back an assigend me an Engineer.
Engineer assigend to me was Harvey. Came on time even though it rainign heavily unfortunately. Yet the Aberdeen weather did not stop him from doing what he's doing. Finished everything neatly and gave me a tour of everything. Harvey really knew car people's OCDs when it comes to interior tidiness. He was so concerned.
Kudos to Harvey and TrackerTeam
4 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're great to hear your engineer was still able to complete your installation during difficult weather conditions, and that it was completed neatly with an explanation of your new security system too!
Excellent
I received excellent service from Markus, very knowledgeable and extremely professional, highly recommended.
4 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear you have received excellent, knowledgeable and professional service from your representative!
We appreciate your high recommendation greatly, thank you.
Great service from Yas
Great service from Yas, explained everything clearly and offered options I wasn’t aware of. Hopefully have the ghost system fitted in the next week
4 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear you have received great service from your representative and that you were offered options you weren't originally aware of!
If you need any further assistance from our team, please feel free to get in touch anytime.
Gohst and dashcam
Jenny informed me of my options and left me alone to make my mind up with out any pressure of excessive call backs. Once I made up my mind she was very efficient and informative with the way she delt with me.
4 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear your representative informed you of your options and allowed you to make a decision on what you wanted to do in your own time. It's great to hear you received efficient and informative customer service too.
Overall experience was good.
Overall experience was good.
Technician Naeem fixed the alarm at my door step. He was very professional, informative and quick, also explained me in detail how it works.
Would 100% recommend the company and Naeem.
3 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear your engineer was able to fix your chosen security solution at your door step, with professionalism and time efficiency. It's great to hear he went into detail too on how it works!
We appreciate your recommendation greatly, thank you!
Naeem brilliant
Fitted by Naeem, very professional and informative, arrived on time, no issues with installation and took his time explaining everything to me
2 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear your representative was professional and informative, arrived on time and experienced no issues during your installation!
Naeem was brilliant
Naeem was brilliant. Extremely knowledgeable, gave me great tips and reassurance. Every employer needs a Naeem.
3 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to hear your representative was brilliant, extremely knowledgeable and gave you great tips and reassurance during your experience with us!
Professional and knowledgeable
I recently bought a new car and wanted to make sure it is as secure as possible, so I bought a ghost 2 immobilizer and a scorpion s5 tracker for peace of mind.
The advisor I got was Adrian, he was very helpful and knowledgeable in the process of selecting the products I needed and finalising the financial side of things, he went above and beyond even though it was outside his working hours.
The engineer assigned to me was Naeem, his punctuation was spot on and his knowledge of how the system works with my specific car was very extensive. He fitted the devices within an hour and explained everything I needed to know with great detail.
Impeccable service from a professional company, I highly recommend tracker team!
2 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear you had a helpful and knowledgable advisor who went above and beyond for you during the process of selecting your chosen security solutions!
Additionally, we're delighted to learn your engineer was punctual, knowledgeable and time efficient during your installation too.
We appreciate your high recommendation greatly, thank you!
Easy to get through great admin took…
Easy to get through great admin took us through everything a grat company
2 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're happy to learn your experience with us has been great!
Returning customer 5*
Used this company before so would definitely recommend
Spoke with Jennifer to get my 2nd vehicle done, very polite and great service as usual
No complaints for me much appreciated thank you
1 February 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to learn you are a returning customer and that you received polite and great service from your representative with us!
Called today and enquired about ghost and tracker
Called today and enquired about installation of a ghost2 and tracker and I spoke to Markus who is super friendly and took time to explain in full the details about each product that I was enquiring about. Definitely the best customer support agent I’ve spoken too in a while.
31 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear your representative delivered friendly and detailed customer service during your enquiry with us! We appreciate your customer service feedback greatly, thank you.
Got my call off markus
Got my call off markus.
What a really nice guy went through all what I needed and explained everything to the last detail.
Just waiting now for the insulation team to contact me.
Hopefully they will be as nice and polite as markus
Thank you markus
31 January 2026
Unprompted review
Reply from TrackerTeam
Thank you for your feedback, we're delighted to hear during your phone call enquiry, your representative went through everything you needed and went into great detail!
If you need anything further from our team, please feel free to get in touch anytime.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.