Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... See more
Company replied
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided. The policy was easy to arrange, clearly explained, and... See more
Company replied
Excellent Insurance company. Easy website to use and good choice of policies available to suit your needs as well as monthly instalments available. Affordable prices too.
Company replied
Company details
- #128 of 185 best companies in Insurance broker
Written by the company
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contact info
Mill Pool House, Mill Lane, GU7 1EY, Godalming, United Kingdom
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4.7
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Trade Direct Insurance
Thank you for your positive review! We're delighted to hear that you found the process user friendly. If there's ever anything else we can assist with, please let us know!
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the process easy. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Excellent service as always
Excellent service as always . Been 4 years now . No complaints yet . All good
22 March 2026
Reply from Trade Direct Insurance
We're very grateful to have you as a long-standing customer and we really appreciate your feedback - thank you!
Kind regards,
Trade Direct Insurance
Really helpful advice
18 March 2026
Reply from Trade Direct Insurance
Thank you for your positive review! We're delighted to hear you found the team helpful. If there's ever anything else we can assist with, please let us know!
Kind regards,
Trade Direct Insurance
Paid out my family member when he couldn’t work
Very easy to get covered. Trade direct helped out my nephew when he couldn’t work.
20 March 2026
Reply from Trade Direct Insurance
It's great to hear you've found the service easy and reliable. Thank you for sharing your feedback!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your feedback! We really appreciate you taking the time to leave a review. It's great to hear you found the process easy and the service good.
Kind regards,
The Trade Direct Team
Great assist in helping us to get correct information
Trade direct was very good with the different types of trade insurance coverage and very quick to provide all coverage for my new business adventure.
11 March 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We're glad to hear you had a great experience with us.
Please let us know if there's ever anything we can assist with.
Kind regards,
The Trade Direct Team
*****Perfect*****
12 March 2026
Reply from Trade Direct Insurance
Thank you for your 5* review. If you ever need anything in the future, we’re always here to help.
The Trade Direct Team
Reply from Trade Direct Insurance
Thank you for your 5* review. If you ever need anything in the future, we’re always here to help.
The Trade Direct Team
Reply from Trade Direct Insurance
Thank you for your 5* review. We’re glad to hear you found everything fast and easy.
If you ever need anything in the future, we’re always here to help. We really appreciate you choosing us!
The Trade Direct Team
Reply from Trade Direct Insurance
Thank you for taking the time to leave us a review! We're really pleased to hear that you found our public liability insurance easy to quote online, at a great price, and with helpful communication.
If you ever need anything else or have any questions, our team is always here to help.
The Trade Direct Team
Reply from Trade Direct Insurance
Thank you for your 5* review. We’re really glad to hear you found the quote great value and the process easy to complete.
If you ever need support or have any questions about your policy, we’re always here to help.
Kind regards,
Trade Direct Insurance
They called me
They called me. I hadn't had time to get quotes. They renewed it. I paid. Now they want a review. What can I do? Nothing to say is there?
22 February 2026
Reply from Trade Direct Insurance
Hi there, thank you for your 5 star review, we appreciate you taking the time to share your feedback.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Was a fair price for another years…
Was a fair price for another years cover.
I didn’t look elsewhere & saves me time trying other insurance companies
20 February 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear that you are happy with your price and have renewed with us for another year. We really appreciate you taking the time to share your feedback
Ok all good.
23 February 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We are pleased you are happy and thank you for taking the time to leave a review.
Feedback
Feedback
Dear Jack,
I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives.
I’ve just left you a 5-star review via the link provided. I really appreciate you going above and beyond to get this sorted especially with being so proactive and reliable in returning my phone calls. It made a complicated process much easier to manage.
Thanks again for the great service.
Best regards,
David Green
MV Reinforcement Ltd
20 February 2026
Unprompted review
Reply from Trade Direct Insurance
Thank you for your lovely review. We’re so pleased to hear that the team were able to help. We’ll be sure to pass on your feedback!
Premium hike
Premium hike
Why have they jumped from £26 per month to £146.00. We had a claim, that was found not to be our fault- yet the premium's have been hiked?
16 February 2026
Reply from Trade Direct Insurance
Thank you for taking the time to leave a review. We’re really sorry to hear that you felt the policy was too expensive. We work hard to keep our pricing competitive while making sure the cover reflects the level of protection our customers need.
If you’d like us to take another look at your quote or explore alternative cover options, our team would be more than happy to help. Please feel free to get in touch with us directly so we can review this for you.
too expensive
11 February 2026
Reply from Trade Direct Insurance
Thank you for taking the time to leave a review. We’re really sorry to hear that you felt the policy was too expensive. We work hard to keep our pricing competitive while making sure the cover reflects the level of protection our customers need.
If you’d like us to take another look at your quote or explore alternative cover options, our team would be more than happy to help. Please feel free to get in touch with us directly so we can review this for you.
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