Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... See more
Company replied
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided. The policy was easy to arrange, clearly explained, and... See more
Company replied
Excellent Insurance company. Easy website to use and good choice of policies available to suit your needs as well as monthly instalments available. Affordable prices too.
Company replied
Company details
- #128 of 185 best companies in Insurance broker
Written by the company
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contact info
Mill Pool House, Mill Lane, GU7 1EY, Godalming, United Kingdom
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4.7
Excellent
244 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Quick and easy
Easy, straightforward without unnecessary questions. Price freeze is a bonus when companies are charging to keep your custom with renewal fees.
12 November 2025
Reply from Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process straightforward and hassle-free. Our price freeze is designed to give peace of mind, and we’re pleased it made a difference for you. Thanks for choosing us! We hope you have a great weekend.
Kind regards,
Trade Direct Insurance
Fast and efficient
The process of taking out and renewing the policy is very easy. When I have had to contact them by phone it has been quick and efficient and polite. Fortunately I have not had to claim yet, that is when you really find out if the policy is any good.
12 November 2025
Reply from Trade Direct Insurance
Thank you for sharing your experience! We’re pleased to hear that taking out and renewing your policy has been straightforward and that our team has provided quick, efficient, and polite service when you’ve contacted us.
We hope you never need to make a claim, but if you do, rest assured we’re committed to supporting you every step of the way. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Trade Direct Insurance
Good communication and detail from…
Good communication and detail from Trade Insurance. Prices are very competitive and ideal for my buisness
11 November 2025
Reply from Trade Direct Insurance
Thank you so much for your positive feedback! We’re delighted to hear that our communication and attention to detail met your expectations. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out - we’re always happy to help!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you so much for your 5-star review! We hope you have a great day.
Kind regards,
Trade Direct Insurance
Digital on line is very clear about cover and renewal
My business is running over 4 years with public liability insurance from Trade Direct Insurance .Everything is going well.
Thank you
10 November 2025
Reply from Trade Direct Insurance
Thank you so much for your review! We're delighted to hear that you've found our digital platform clear and easy to use, and that your Public Liability Insurance with Trade Direct has supported your business well over the past four years. We truly value your continued trust and are here to help whenever you need us.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for giving us 5 stars! It's great to hear you found it easy to renew your insurance with us. If you ever need assistance or have any questions, we’re always here to help.
Kind regards,
Trade Direct Insurance
great job thanks
23 October 2025
Reply from Trade Direct Insurance
Thank you for the 5-star review! If you ever need assistance or have any questions, we’re always here to help.
Kind regards,
Trade Direct Insurance
quick easy renewal
5 November 2025
Reply from Trade Direct Insurance
Thank you for the 5-star review! We’re delighted to hear you found it easy to renew your Public Liability Insurance with us.
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for the 5-star review! We’re delighted to hear you found our service to be great value and all-round reliable. If you ever need assistance or have any questions, we’re always here to help. Thanks for choosing us!
Kind regards,
Trade Direct Insurance
Best price as compared to others
Easy to use and on top the best price i received as compared to others companies.
Really pleased with my purchase.
26 October 2025
Reply from Trade Direct Insurance
We're delighted to hear that you found our service easy to use and competitively priced. It's fantastic to know you're pleased with your purchase - that’s exactly what we aim for! If you ever need support or have any questions, we're always here to help. Thank you for choosing Trade Direct Insurance!
Policy renewal
Clear communication from trade direct insurance regarding renewals. Phone calls from te company are professional and helpful, no 'pushy' salesman. Website easy to use to make renewal payment.
25 October 2025
Reply from Trade Direct Insurance
Thank you for the 5-star review! We're really pleased to hear that you found our communication clear and our team professional and helpful. It's great to know that our website made your renewal process smooth and straightforward. Thank you for choosing Trade Direct Insurance!
Reply from Trade Direct Insurance
Thank you for your feedback! We're delighted to hear that renewing your policy has been consistently easy. Making things simple and hassle-free is exactly what we aim for. We appreciate your continued trust in us!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your 5-star review!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your review! If there's ever anything more we can do, just let us know!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your 5-star review! If there's ever anything more we can do, just let us know!
Kind regards,
Trade Direct Insurance
prompt service
prompt service, keep me informed when policy due, information easy to access
15 October 2025
Reply from Trade Direct Insurance
Thank you for your review! We're so pleased to hear that our service was prompt and that you found our reminders and information easy to access. If there's ever anything more we can do, just let us know!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
We're thrilled to hear you found our website easy to navigate and that you were happy with the price of your policy. Thank you for choosing us!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
We're glad to hear your found the process fast and easy. Thank you so much for your feedback and 5 star review.
Kind regards,
Trade Direct Insurance
Easy to navigate on line application
10 October 2025
Reply from Trade Direct Insurance
Thank you for your 5 star review. We really appreciate your feedback. If there's anything else we can help with, please let us know.
Kind regards,
Trade Direct Insurance
Easy renewal on the website and a…
Easy renewal on the website and a comparable price with others when looking at like for like.
11 October 2025
Reply from Trade Direct Insurance
Thank you for the kind feedback. We're delighted to hear the price was renewal process was fair and easy. Please let us know if there's anything else we can help with.
Kind regards,
Trade Direct Insurance
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