tradefit.uk Reviews 

748
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, finding them to be perfect and good value for money. Many people highlight the exceptional service provided, with staff being helpful and efficient in their interactions. Consumers also frequently commend the incredibly fast delivery, often receiving their orders much sooner than expected, and appreciate the easy ordering process. However, some customers also noted issues with their orders, including receiving only part of an order, incorrect products, or experiencing significant delays. A few other people also felt that specific components, such as supplied screws or keys, were of poor quality or had manufacturing defects.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the online ordering process and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the exceptional after-sales... See more

Quality

People report positive experiences with product quality, consistently praising items as good quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought some long bar handle last year from Tradefit. Unfortunately, we had some issues with the handles. Arthur from tradefit swiftly respond back and send the replacement with no questions ask.... See more

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more


Company details

  1. Hardware Shop

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(748)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Nice looking but below par quality

Arrived quickly and order was correct. However quality is lacking. They do the job but 1) the key locks are chrome/silver and should be black like the rest of item, as the chrome stands out. 2) The black has been sprayed on and scratches off easily with little wear and tear. 3) The screws provided are silver screws sprayed black (instead of black screws) and the black scratches off - also the screws are cheap material and the screw heads quickly erode. PLUSES... 1) Two types of fixing are provided for choice and variety of fit, which is nice touch. 2) Fast delivery. 3) Great price (although quality below expectations) 4) Does the job and looks nice (as long as you don't accidentally scratch any of the black off).

11 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service!
I ordered some twin-slot uprights and brackets. One of the two packages got lost by Parcelforce in transit: as soon as I told Tradefit, Arthur arranged to send me a replacement by next-day delivery, no questions asked. Excellent service!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Here's a story for you for over a tear…

Here's a story for you for over a tear I have been trying to find 4 rim locks all with the same key - no joy then one day I found Tradefit.uk and a hero called Keith told him my problem and very quietly he hunted the answer.
Keith came along and said he had found the four lock with one key, he had been working away behind the scenes and found the pot of gold . This is what is meant by going the extra mile maybe 10 times over
words cannot express my thanks the locks are in place and I am happy all thanks to Keith and Tradefit to the business you have a good one there

thank
michael duffy

21 April 2025
Unprompted review
Rated 1 out of 5 stars

poor quality as one hook had snapped in…

poor quality as one hook had snapped in the packet so a little wary about fixing them into a newly fit door

8 April 2025
Unprompted review
tradefit.uk logo

Reply from tradefit.uk

Hi Jacqui

I am really sorry to read your review. I can only find an order for you from Feb 2024.

I am more than happy to replace any broken items, it is unusual as most of our customers are blown away by the quality of our items and so I would assume it is a one off.

Thanks Lauren

Rated 5 out of 5 stars

Great customer service

Ordered two internal doors on the website, a member of the team called me the next day to confirm and to arrange delivery. The driver texted an hour before and carried the doors into the house for us. Great service, and although the doors haven't been fitted by the joiner yet, they appear to be good quality and thoughtfully packaged to avoid damage.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, customer service, product, and delivery, would highly recommend buying from Tradefit. I wanted to maximise the storage in my hallway cupboard with high quality products and Tradefit was perfect. Thanks Guys 👍

28 March 2025
Unprompted review

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