Tradein Reviews 

1,640
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 231 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the straightforward and seamless process of selling their tech. Customers consistently praise the competitive pricing offered, often finding it to be the highest compared to other services, and appreciate that the company generally sticks to the initial quoted price. The efficiency of the payment system is frequently mentioned, with many receiving funds quickly into their bank accounts after their items are assessed. However, some people were dissatisfied with instances where the initial offer price was significantly reduced after inspection, citing claims of damage or poor condition that they disputed. A few other people also felt that items were returned without adequate protective packaging, and some reported issues with communication or delays in receiving payment.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of the... See more

Service

Customers had positive experiences with service, often describing it as quick, efficient, and hassle-free,... See more

Price

Consumers generally express satisfaction with the prices offered, often finding them to be the best available... See more

Product

Reviewers highlight positive aspects of product, with many finding the process of selling their old devices... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspe... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,640)

219 reviews in the last 12 months

Write a review
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Rated 5 out of 5 stars

Great service

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspected my product.

I highly recommend Tradein to anyone looking to sell their game consoles etc quickly and efficiently. I will definitely use their services again in the future!

26 November 2025
Unprompted review
Rated 2 out of 5 stars

Not super obvious that you need to…

Not super obvious that you need to return a watch with the charger and the strap therefore received a lower offer, would be better to specify this in the email confirmation/include a pack list people don't miss it but I suppose that's an easy way to ensure they always pay less than advertised

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Best price offered

Best price offered, free postage and money within a day of receipt. Clear communication. I mean what else do you need? Top class!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Trade in service

Used the trade in service as I had some earphones we no longer needed. The process was so easy just shipped the items and got the money into my account only a couple days later! Will use again

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

I sent my phone in near perfect condition, it has since become covered in scratches and damaged by them which were not there when it was sent. They called me at 10pm and texted me photos of the newly acquired damage. I then called them back and they were rude and condescending towards me, advising my phone was damaged and there for they decreased the price by £80. Completely unprofessional, I then had to buy my own returns label and email it to them. Not worth it. Devalued my phone. Do not trust them.

25 November 2025
Unprompted review

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