Tradein Reviews 

1,640
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and hassle-free process for selling their tech, often highlighting the quick and reliable payment directly into their bank accounts. Many people found the prices offered to be the best compared to other services, with the company frequently sticking to the initial quotes. The overall service is described as excellent, efficient, and straightforward, making the user experience very positive for most consumers. However, some people were dissatisfied with the process, mentioning instances where initial offers were significantly reduced after inspection due to claimed damage or condition issues. A few other people also felt that the customer service was poor, with reports of rudeness or discrepancies regarding item assessments.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of the... See more

Service

Customers had positive experiences with service, often describing it as quick, efficient, and hassle-free,... See more

Price

Consumers generally express satisfaction with the prices offered, often finding them to be the best available... See more

Product

Reviewers highlight positive aspects of product, with many finding the process of selling their old devices... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as easy, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspe... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,640)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Whole trade in experience was very quick. Not a lot of correspondence - I only knew it had been delivered by checking the tracking number. I posted item on a Monday and the money was in my bank by Thursday first thing.

Payment was extremely quick and exactly what they valued my item at. Thank you.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Very quick and easy process

Very quick and easy process. I found the website very simple to understand, was offered a reasonable price and the postage and time to payment was very good. Will definitely use the company again.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Quick and paid quotes price

This wasn't a main stream company I had heard of so was slightly weary. I am impressed, item was processed quickly and received the quoted amount no hassle. Would use again.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Was a little apprehensive at first, but after doing some research I thought I would take the punt. I traded in my iPhone 13 Pro Max. I sent it off and a few days later, the money was in my bank account at the original price stated. No haggling down. Great service. Would use again.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

So easy all I had to do was wrap my items and hand them to the postman payment was fast and as promised will definitely use again

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Fitbit sale…

The whole process of selling my Fitbit was very easy. I was offered more by Tradein than any of the other companies I considered selling it to. I was emailed a label (there were other options) and I received the money into my account in 48 hours as promised. I would highly recommend Tradein.

29 August 2025
Unprompted review

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