Tradeinn Reviews 18

I am still fighting with this company to get my order cancelled and my money refunded. They said the product was delivered ... it was not . They say there is now an new tracking number with DPD but will not tell me if it is to replace the original packet that was not delivered . On the DPD website the parcel has been marked as in transit to delivery centre for ten days now . I can not go onto the Tradeinn website and cancel the order because they have it marked as delivered . One star is way too much I would give them minus if it was an option .

Yet another company, you cannot take seriously absolutely appalling service. Customer Service is like a comedy act and not even funny, an item noted as delivered, and cannot find the whereabouts of this item, I cannot fathom how these people are still in business, you place an order they take your money any problems they’re heading for the hills.

Stole my money and never replied to emails with meaningful information.

2 orders, never send. 1time stock run out while order was send. 1time order was never send status kept pending waiting to be send. Costumer support sends standard same answer to all questions. (Probably robot)

Order 61249248
Faulty trainers – terrible returns process

Trainers arrived with marks. I uploaded 6 photos as requested, then days later they asked for more photos! Absolutely ridiculous. Just send me a returns label so I can send the faulty product back. Awful customer service – avoid.

We regret to inform you that we do not agree with your working method. We have ordered from you and in our opinion you should solve this problem. We have already contacted the supplier twice on your advice but have not received any response. We will have to decide not to order anything from you anymore, service is zero.

Clowns. Do not buy anything. No customer service plus absolutely useless wasted £40 approx I'm fuming