Explaining the entire process from start to finish answering all questions when they had arose. Most importantly the pre screening to make sure it was able to go through. Thank you to the entire tr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Trademark Factory was exceptional. I knew I was in good hands straight from the start. Their communication is excellent and they are the best out there for a peace of mind Trademar... See more
Company replied
Trademark factory walked me through every step of the process. They explaine d to me in detail everything that was going on no matter if it was big or small. I always,got updates and they we're always... See more
Company replied
The trademark Factory team is the best! There are good services, send me email every month for let me know the details about registration. Any time when I ask questions they always answer to me qui... See more
Company replied
Company details
Written by the company
We help growth-minded entrepreneurs build amazing brands by offering what no other firm in our industry does—trademarking services with a guaranteed result for a guaranteed budget. We believe that there's no point in building a brand unless you own the brand you're building. And the only way to own your brand is to trademark it before someone else does.
Contact info
1055 W Hastings St, V6E 2E9, Vancouver, Canada
- +1 778-869-7281
- tm@trademarkfactory.com
- trademarkfactory.com
4.8
Excellent
126 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super helpful
Super helpful! Trademark Factory is a pleasure to work with. Love the Client Cabinet where I can check the status of my trademarks. Thanks for the great job!
18 April 2025
Unprompted review
Reply from Trademark Factory
Hi Nathan,
Thank you so much for the kind words! We're thrilled to hear that you’re enjoying the Client Cabinet and had a great experience working with us. It’s always our goal to make the trademark process smooth and stress-free. We really appreciate your trust in Trademark Factory!
— The Trademark Factory Team
Nice experience to have trademark…
Nice experience to have trademark factory in your corner and by your side while you're able to continue and handle your daily duties with no worries. Thanks Trademark Factory.
13 April 2025
Unprompted review
Reply from Trademark Factory
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It's our mission to make the trademark process as smooth and worry-free as possible so you can stay focused on what matters most—growing your business. We’re honored to be in your corner!
It was a long battle
It was a long battle, but the Trademark Factory pulled it off. I really wanted to give up, but they were very persistent on trusting the process & getting the job done! I am forever Grateful, thank you Trademark Factory. I wouldn't do business with no other company but them. They are proven!
Team Blunt Busters!
11 April 2025
Unprompted review
Reply from Trademark Factory
Hi Team Blunt Busters!
Wow—thank you so much for your incredible review! 🙌 It truly means the world to us to hear how much our persistence and dedication made a difference for you. We know the trademark process can sometimes feel like a battle, but we’re so glad you stuck with us and trusted the journey. 💪
Your loyalty and kind words are exactly why we do what we do. You’re officially part of the Trademark Factory family, and we couldn’t be prouder to have helped bring your brand closer to where it deserves to be.
Here’s to many wins ahead!
—The Trademark Factory Team
Not bad, fairly easy process.
My process hit some snags initially, but after we swapped specialists we were off and running. Had we not encountered those issues in the first steps, I would have left 5 stars.
1 April 2025
Unprompted review
Reply from Trademark Factory
Thank you for your honest feedback. We're sorry to hear the initial steps didn’t go as smoothly as they should have, but we’re glad things turned around once we made the switch. We truly appreciate your patience and are grateful for the opportunity to make it right. Your insights help us improve!
Got the job done and worked with a very…
Got the job done and worked with a very patient staff.
8 April 2025
Unprompted review
Reply from Trademark Factory
Thank you for your kind words! We're glad to hear the job got done and that our team's patience made a positive impression. It was a pleasure working with you!
Trademark Factory got the job done
Trademark Factory got the job done. They kept me informed throughout the process. Thanks!
7 April 2025
Unprompted review
Reply from Trademark Factory
Thank you so much for your review! We're really glad we could help you through the trademark process and keep you updated along the way. It means a lot that you chose Trademark Factory, and we truly appreciate your trust. Thanks again—we're always here if you need us in the future!
trademark registration
Your Sales agent was very patient explaining the intricacies of the trademark industry. Having no prior experience in trademark registration, your sales agent did a very thorough job explaining the process. I am completely satisfied and would highly recommend your service.
1 April 2025
Reply from Trademark Factory
Thank you so much for your kind words! We're thrilled to hear that our sales agent was able to clearly explain the trademark process and help make everything feel approachable. It means a lot to us that you felt supported every step of the way, especially as someone new to trademark registration. We truly appreciate your recommendation and are always here if you need anything in the future!
Very Professional
The team at Trademark Factory patiently answered every question I had and helped me file for 3 separate trademarks.
2 April 2025
Unprompted review
Reply from Trademark Factory
Thank you for your kind words! We’re thrilled to hear that our team could assist you with your three trademark filings and answer all your questions along the way. If you ever need further support or have additional trademarks to protect, we’re here to help!
I definitely made the right decision on…
I definitely made the right decision on choosing Trademark Factory to represent my brand. We filed in both USA & Canada and actually got a confusion rejection on the USA side but Adriano Pacifici put together an INSANELY good appeal letter and the USPTO reversed the decision!! Typically, the odds of having a confusion rejection reversed is less than a 5% chance, usually near impossible. I literally called Adriano and told him how much this company trademark meant to me and I had faith in him to put together an appeal letter as best as he possibly could. Pretty sure he could sense the sadness in my voice at the time, and he assured me that he will do the best he possibly could to have the decision reversed. I kid you not, it was literally the best appeal letter I've ever seen! After reading it, that letter even gave me a feeling of confidence again and no matter the outcome, he covered every aspect possible to hopefully change the examiners mind and respectfully reverse the refusal rejection. Lo and behold, it worked! We are now trademark approved in both Canada & USA and now I can sleep at night knowing that I can continue with growing the brand I created from the get go. I chose the all inclusive option because I had a feeling we were going to hit a couple speed bumps along the way. It was definitely worth the little extra money so I knew exactly what to budget for, even if there was several office actions, they still responded with no additional costs! I absolutely LOVE this team of Intellectual property Lawyers / specialists. Thanks for all your hard work 😘
24 March 2025
Unprompted review
Reply from Trademark Factory
Thank you so much for your amazing review! We’re thrilled to hear that you had such a great experience with Trademark Factory and that Adriano’s appeal letter helped secure your U.S. trademark approval. Overcoming a confusion rejection isn’t always easy, but we’re glad we could navigate the process smoothly for you.
It’s also great to know that our all-inclusive package gave you peace of mind throughout the journey. Your brand’s protection is our top priority, and we’re honored to have played a part in helping you grow with confidence.
Wishing you continued success, and we’re always here if you need anything in the future! 🚀
My experiments with trademark factory…
My experiments with trademark factory was very good, my representative did an excellent job,keeping me informed, and giving me options.The process took some time but I was given monthly updates. The end result is worth it.
Working with TMF gave me a piece of mind, I will recommend to others.
Thank you to Ana Apolonio and Justin Alviar
20 March 2025
Unprompted review
Reply from Trademark Factory
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Trademark Factory was positive and that your representative kept you informed and supported you throughout the process. We truly appreciate your recommendation and are grateful to have been able to provide peace of mind during your trademark journey. Congratulations on your successful registration!
Trademark Factory has helped me registered my brand. I’m grateful to Trademark Factory. Kwabena Yeboah-Asuamah
Two and half years of waiting for my brand to be registered at Trademark office has been paid off.
20 March 2025
Unprompted review
Reply from Trademark Factory
Thank you so much for your patience and trust throughout this process! We're thrilled to hear that the long wait has finally paid off, and your brand is officially registered. We know it’s been a journey, and we’re so glad to have been a part of it with you. Congratulations on reaching this milestone!
Great work
I have been working with the good folks over at Trademark Factory for the last couple of years handling my Trademarks. They have been a great resource to ensuring my best interests. I'm thrilled with the work that they've done for myself and my brands. Highly recommended.
19 March 2025
Unprompted review
Reply from Trademark Factory
Thank you for your trust and for sharing your experience! It’s been a pleasure working with you over the years to protect your trademarks. We're thrilled to hear that you’re happy with our work, and we truly appreciate your recommendation. If you ever need anything, we’re always here to help!
This is a great company.
This is a great company. Very helpful and informative. I recommend it!
19 March 2025
Unprompted review
Reply from Trademark Factory
Thank you for your kind words! We're so glad you found our team helpful and informative. Your recommendation means a lot to us. If you ever need anything else, we’re here to help!
Very easy to work with
11 December 2024
Unprompted review
Reply from Trademark Factory
Thank you so much for your kind words! We're thrilled to hear that you had an easy and enjoyable experience working with us. We always strive to make the process smooth and efficient, and it's great to know it made a positive impact. Looking forward to working with you again in the future!
Overall it was a smooth experience
Overall it was a smooth experience. Took a bit longer than expected, 16 months. I know its a slow process, but after previous trademark attempts proved unsuccessful, it was worth while to utilize their services.
25 February 2025
Unprompted review
Reply from Trademark Factory
Thank you so much for sharing your experience! We truly appreciate your patience throughout the 16-month process. We understand that the timeline can feel long, but we're glad to hear that it was ultimately worthwhile for you. It's great to know that our services helped you navigate the trademark process successfully after previous attempts. We’re excited to see your brand move forward with the protection it deserves. If you ever need further assistance, we’re here to help!
Never Outsource Thinking: Most Attorneys Play It Safe (and Lose)
I was genuinely disappointed with the service. The search I paid for turned out to be something I could have easily done myself through the USPTO.gov site—something I had, in fact, already completed. I was led to believe that this service would be more thorough, yet the results mirrored my own search exactly.
The firm ultimately warned against moving forward with my trademark application, citing that the name was already taken. When I reached out to explore alternative options—such as pursuing a trademark cancellation for non-use or negotiating a coexistence agreement—I was met with a blanket recommendation against these approaches. One of their primary reasons was that the current trademark owner had "recently submitted renewal documents with evidence of use."
However, upon conducting my own research, I discovered that the trademark in question had not been actively used since 2020. More concerningly, the renewal documents submitted contained the exact same materials that were used in 2019, with outdated timestamps. Armed with this information, I have now engaged an experienced attorney to file a Petition to Cancel with the Trademark Trial and Appeal Board, and I feel confident in my case.
The takeaway? If you are serious about securing a trademark, do your own due diligence rather than relying solely on legal consultants who may not be willing to dig deeper. In my experience- across multiple areas of law, including family court, criminal law, personal property and trademark matters—attorneys often take a surface-level approach rather than investing real effort into crafting a winning strategy. This experience was yet another disappointment, and a mistake I won’t make again.
Moving forward, I will conduct my own research first and then interview attorneys based on the strategy I believe is best for my case. I will hire only those who demonstrate a clear understanding of my approach and can convince me they have confidence in a path to success.
11 February 2025
Reply from Trademark Factory
Thank you for sharing your experience. We’re sorry to hear that our service did not meet your expectations.
We understand that navigating trademark law can sometimes feel frustrating, especially when there are obstacles with an existing trademark. Our team always aims to provide the most realistic, risk-aware guidance possible. In this case, our recommendation against moving forward was based on our "play it safe" approach, which is exactly why we’ve helped over 4,000 clients secure their trademarks with a 99.3% success rate.
While cancellation actions or negotiating coexistence agreements can sometimes be successful, they are always a gamble and, more importantly, take time. That’s why we generally do not recommend filing for a name that is already trademarked, even if there’s a chance the other mark could eventually be canceled.
That said, our advice is never a barrier to action. You were always free to instruct us to move forward despite the risks. Our attorneys could have pursued the same approach you are now taking with your new attorney—we simply would not have recommended it as your best option.
Ultimately, our goal is to give clients the full picture, including the safest path forward, so they can make informed decisions. We wish you every success with your cancellation proceedings and hope your trademark journey ends on a positive note.
If you would like to discuss anything further, we’d be happy to connect with you directly.
Thank you,
The Trademark Factory Team
Make sure you are covered!
The best part of this whole experience was being able to get a hold of the agents on the phone! The email was fast and efficient and the information shared on the calls helped so much with all the questions i had, and i had a lot of them. The coverage they provide is top notch because every business has different situations they made sure i had all my activities listed. It truly would have been a lot more time, energy, and money if i had decided to do this all myself. Thank You guys especially Mae!
12 November 2024
Unprompted review
Reply from Trademark Factory
Thank you so much for your kind words! It truly means a lot to us. We're thrilled to hear that our team, especially Mae, was able to provide the support and guidance you needed. We appreciate your trust in us and are always here whenever you need assistance!
Trademark factory experience BBB
My experiments with trademark factory was very good, my representative did an excellent job,keeping me informed, and giving me options.The process took some time but I was given monthly updates. The end result is worth it.Working with TMF gave me a piece of mind, I will recommend to others.thank Bughouse Beats Buhobe
21 January 2025
Unprompted review
Reply from Trademark Factory
Thank you for your kind words! We’re thrilled to hear that you had a great experience with Trademark Factory. Your satisfaction means a lot to us, and we truly appreciate your recommendation. If you ever need anything in the future, don’t hesitate to reach out. Wishing you continued success with Bughouse Beats Buhobe!
Amazing Process
This has been all around great project. As stressful as it may feel or sound, teaming up with Trademark Factory has been great. The customer service and the knowledge they have has been hands down amazing, you can restassured they will give you great sound advice to make the whole process great
28 January 2025
Reply from Trademark Factory
Thank you for your wonderful feedback! We're so glad to hear that your experience with Trademark Factory has been a great one. We know the trademarking process can feel overwhelming, so it means a lot to us that our team’s knowledge and customer service made it smoother for you. We truly appreciate your trust and are always here if you need anything in the future. Wishing you continued success!
got the job done
I had an exceptional experience with Trademark Factory while trademarking my brand. Their team was knowledgeable, efficient, and guided me through the entire process with clarity and professionalism. They made what could have been a complex and overwhelming task feel seamless and stress-free. I truly appreciate their expertise and dedication, and I highly recommend them to anyone looking for a reliable and hassle-free trademarking service. Thank you, Trademark Factory!
31 January 2025
Unprompted review
Reply from Trademark Factory
Thank you so much for your kind words and for trusting Trademark Factory with your brand! We're thrilled to hear that you had a smooth and stress-free experience with our team. Providing clarity, efficiency, and professionalism is at the core of what we do, and it’s incredibly rewarding to know we met your expectations. If you ever need any further assistance, we’re always here to help. Wishing you continued success with your brand!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.