Trademax.no Reviews 

19,624
TrustScore 2 out of 5

2.1

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Rated 3 out of 5 stars

The quality of their products is not extraordinary but it's not terrible either. The products arrived in 6 weeks but they had stated they will ever since the beginning. A bit expensive given the quali... See more

Rated 1 out of 5 stars

Bought a tv console set with coffee table in black and brown color 4 full size packages, two pieces of papers for mounting and bad quality material of mounting Extremely difficult to mount on a... See more

Rated 1 out of 5 stars

Please respect yourself and do not order from this website. They do not care about customers. They provide a fake delivery time, and every week they just keep extending it without any update.... See more

Rated 1 out of 5 stars

The pressed wood frame cracked in half along the sides, first on the left side, then on the right. Had to improvise to hold the bed up while waiting for parts to fix it. Kept getting the wrong parts f... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

Trademax er en familiebedrift som ble etablert i 2008. Vår misjon er å gi våre kunder kvalitetsprodukter til en lav pris. Mange bedrifter kjøper varer som har flere mellommenn som skal ha betalt på veien, noe som fører til høye priser at du som kunde må betale til slutt. Med hjelp av gode kontakter og et lite antall mellomledd, ønsker vi å tilby kvalitetsmøbler til de beste prisene. Trademax tilbyr et bredt produktspekter med fokus på kvalitet og design.


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2.1

Poor

TrustScore 2 out of 5

20k reviews

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2.1

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(19,624)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad,simply bad..

Slow delivery,incomplete assembling manual,missing screws and bits i had to buy some things to complete what is missing ,missing number tags of parts of furniture,almost impossible to assemble without marked parts,i will never buy anything from Trademax again.

3 February 2022
Rated 1 out of 5 stars

Awful quality

I’m quite disappointed with the quality of the product I’ve ordered. It was scratched, poorly made, dirty, and the holes for assembling were not correctly prepared. It is overpriced and I wouldn’t recommend it.

16 January 2022
Rated 1 out of 5 stars

So, this'll be long.. I mean the book of Genesis long, but hopefully less begot's

So, where do I begin? Do I start at the beginning of my search for a desk, or should I start when I found trademax.no stating that they had the desk I wanted "på lager"? I guess I'll start there. The beginning of my terrible, very bad, no good experience with Trademax. It was early November, I just moved into my brand new completely unfurnished apartment. It was a fresh start for me, and for my family. We decided to go all out and buy the furniture that we wanted for the rest of our lives, or so we thought.

I found this desk on a few other webpages but none of them had it in stock, to me that means it must be a really good desk, right? Well we'll get there. I excitedly add this desk and the office chair that I also wanted to get to my cart and check out so that no one could snipe it out from under my nose.

The same day I bought my delightful goodies, I received an e-mail from this company asking for a review of my order and how my items were. I honestly found this a bit strange but I thought nothing about it. I was told it would take 4-6 weeks to receive my package. That was fine, shipping is shipping they probably have a lot of orders going out. I'm not really too upset with typical logistics. Week 5 comes around and I'm about to go out of town for a wedding and want to make sure that my order doesn't get left outside or whatever. I send a message to the customer service team to try and find out when my package was going to come in. This is when they told me that I won't be receiving my order for another two weeks. Annoying but whatever, global issue with shipping or whatever.

Christmas is coming soon, I'm starting to work from home now, I really need my desk. Ask them where my desk is, get told again that there has been another delay. I've had enough of this at this point. I tell them, I understand shipping issues are a thing, especially this time of year, and especially this year. What I don't understand is, how is the domain a Norwegian webpage and it takes 2 months to get me my package if its in their warehouse. (Yes I'm aware some stores are international and may have their storage in countries with cheaper real estate prices). It's insane that I bought something that is in a warehouse and is taking me 2 months to get it, its not like it was being made to order right? Whatever, they give me a small discount to ease my pain for my loss of time and the amount of inaccuracies I had been told.

New Years comes and goes, lo and behold, I receive a message from Posten (I think, not really sure, it was from a personal phone number). They tell my my order from Trademax is on its way to me and will arrive on the 4th. Finally, a concrete date, luckily I'm working from home and able to be present for the delivery. The day comes by and they even delivered the package a little bit earlier than they said they would. Finally good news. Sadly, I'm still working so I cant begin to unpackage my goodies just yet.

Ah 1500 finally roles around and I can begin the long and rewarding part of putting together a bunch of random parts and wonder how it's going to turn out. First, I start with the chair, I have a daughter and she likes to spin in them, so.... WEEEE, or something. Then I start with the desk, It came in two boxes. 1 of 2 and 2 of 2, Apparently there's no meaning to those numbers as the parts for step 1 were in both boxes... meh, who cares you're not keeping the box.

Now here's where my complaint goes from meh to why Zeus, why did you bang that flamingo? (did that make you ask yourself something using a curse word? if so that's what I was going for if not, I was trying to make you think something like "Way Too Funny" but with different words but same first letters) First thing I noticed, there is a lot of packing Oil. Like I'm American and all but that still too oily for me. Well lets put the oilly sumv itch together and clean it later. Step 2 I'm already wondering what happened to the particle board. The holes were cut wrong.

3 January 2022
Trademax.no logo

Reply from Trademax.no

Hi James,

I am so sorry to here about what you have experienced, regarding your order and the items recived from us.
I have registerd a complaint and you will recive a email from me to se if we can solv this matter.
Sorry for the inconvenience.

Whishing you a great day

Rated 4 out of 5 stars

Flatpack!!

Didn’t realise that the furniture came as flatback. Paid extra for delivery to the door, but the 3 boxes were left at the entrance and were found to be damaged. Replacement wasn’t a problem for Trademax, but the multitude of pieces took a long time to put together once the replacement boxes arrived. Never again I’m afraid.

25 December 2021

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