Traderscale Reviews 924

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, courtesy, and the lightning-fast speed of their replies. Many people highlight the exceptional customer service, noting that the support team is top-notch, responsive, and genuinely helpful in resolving issues quickly and effectively. Reviewers also appreciate the clear rules and the overall excellent service provided, with many experiencing smooth and straightforward processes. However, some customers also noted issues with payouts, with a few reporting that their payout requests were denied due to alleged rule breaches, sometimes without clear prior notification or explanation. There were also occasional mentions of accounts being disabled or not receiving a live funded account after completing the required phases.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report positive experiences, receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of the... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful support.... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Another payout approved, honestly I wouldn’t go anywhere else. Rules are very clearly listed unlike other prop firms, I prefer the step 2 challenges personally for not having to worry about the consis... See more

Company replied

Rated 2 out of 5 stars

I had a mixed experience with TraderScale that I feel other traders should be aware of. Initially, I successfully received a payout using a specific trading approach. However, when I con... See more

Company replied

Rated 5 out of 5 stars

2nd payout received. No issues at all. Follow the rules get paid. Rules require understanding and communication with traderscale if in doubt, its not easy and you will breach some accounts in th... See more

Company replied

Rated 5 out of 5 stars

Another payout received with no issues. I’ve had 4 payouts since November and honestly no issues. The team are really fast to answer any questions and the rules are all there in black and white. I act... See more

Company replied


Company details

  1. Alternative Financial Services

About Traderscale

Written by the company

Based in Dubai, Traderscale is a proprietary trading firm dedicated to empowering traders worldwide. We provide traders with the capital they need to scale their strategies, helping them unlock greater profit potential and take their trading to the next level.

We understand that one of the biggest challenges for traders is limited capital, which can restrict growth and profitability. That’s why Traderscale offers funded trading accounts, allowing traders to access our capital, take on larger positions, and maximize their returns—without the risk of personal financial loss.

At Traderscale, we believe in fairness, transparency, and rewarding traders who demonstrate skill and discipline. Our motto is simple: Stick to the rules and get paid. If you trade responsibly and meet our criteria, you’ll receive payouts with a smooth and efficient withdrawal process.

Official Trading Partner of Sunderland AFC

We are proud to be the Official Trading Partner of Sunderland AFC, reinforcing our commitment to excellence and trust. Just as in football, discipline, strategy, and consistency are key to success in trading.

With a commitment to trust, opportunity, and trader success, we continue to build a community of traders who thrive in the financial markets. Join Traderscale today and take the first step toward becoming a profitable, professional trader.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience so far

I received my payout from TraderScale, and the process was quick and straightforward. There were no surprises and everything was handled the way it was explained. When I had questions, support replied fast and was helpful which I really appreciated.
Overall, it’s been a smooth and professional experience so far, and I’m happy to continue trading with them.

23 January 2026
Traderscale logo

Reply from Traderscale

Thanks for your review!

Rated 5 out of 5 stars

ONE OF THE BEST PROP FIRM IF NOT THE BEST

Traderscale is the best prop firm. There customer service are top notch. They don't delay in replying to messages, they are always available to assist their client. I received my payout before 72hrs.i recommend the company A MILLION TIMES. if you are looking for a trusted prop firm that will give you a payout if you don't go against their rules and restrictions, choose traderscale.your payout is 100,% sure.

20 January 2026
Traderscale logo

Reply from Traderscale

Thanks for your kind words and feedback!

Rated 5 out of 5 stars

GREAT PROPFIRM

I am very grateful to be able to take part in the free 1k USDUSD account event. And I am very grateful that yesterday I was able to payout. Very fast payout, only 12 hours. and after payout I got a free 25k usd account. This is really awesome Thank you Trader Scale.

29 November 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for your feedback!

Rated 2 out of 5 stars

I had a mixed experience with…

I had a mixed experience with TraderScale that I feel other traders should be aware of.

Initially, I successfully received a payout using a specific trading approach. However, when I continued using the exact same method, my second payout was partially rejected due to an alleged rule breach.

The issue is that this rule (relating to stop loss timing and execution) was not clearly enforced in real time. I was allowed to continue trading without any warnings, only for this to be flagged at payout stage.
This creates a situation where traders believe they are compliant, only to be penalised afterwards.
I also raised concerns about clarity, as the rule was not explained in a practical or obvious way that would allow consistent compliance.
To summarise:
Same strategy → first payout approved
Same strategy → second payout penalised
No real-time enforcement or warning
Rule interpretation only applied after profits were made
I have tried to resolve this directly with support, but the response has been that the case is “closed” without addressing these concerns fully.
I would strongly advise traders to fully understand how rules are interpreted at payout stage, as enforcement may differ from expectations during trading.

23 January 2026
Traderscale logo

Reply from Traderscale

Hi Danny,

We’re sorry to hear your concerns, but a number of claims here are not accurate.

You previously left a 5-star review, which was later changed after your payout was impacted due to clear rule breaches — this is important context.

Your payout was not approved due to violations of our Toxic Trading Policy (Rule 15), specifically trading without placing a stop loss within the required 5-minute window. This rule is clearly outlined in your signed contract, Help Centre, and trading guidelines.

We also want to clarify that this was not the first instance — a previous payout was rejected for the same reason, and this was communicated to you with evidence.

All trade-level data, including ticket numbers and timing of stop loss placement, was shared with you. A full breakdown of deductions was also provided by our dealing team.

All accounts are reviewed by a third-party professional team at payout stage, and rules are applied consistently to all traders.

We remain committed to transparency and paying traders who follow the rules.

Rated 5 out of 5 stars

Very pleased with my experience with…

Very pleased with my experience with Traderscale. The team are are fast to reply and helpful with any issues. I look forward to continuing trading with them!

22 January 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for your positive feedback!

Rated 5 out of 5 stars

Highly responsive and supportive team.

Emailed with an issue I was having with my funded account. I knew it was most likely a user error on my part. The response was fast, friendly and helpful. Issue resolved in minutes. Great service especially to someone completely new to trading.

21 January 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for your feedback! We are happy to be able to support you.

Rated 5 out of 5 stars

Really good prop

Really good prop, payout request and in one hour was in my bank account, great

28 November 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for your positive feedback!

Rated 3 out of 5 stars

The worst prop firm I’ve ever deal with

I will be updating my review from 1 star to neutral because I see that not getting payout is actually not fully their fault. Nevertheless, I strongly believe that the firm partnered with EOS capital who uses AI for trading but they won't admit openly.

1 November 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Muyiwa,

Thank you for your feedback. We understand your frustration and appreciate you taking the time to share your experience.

We have requested further information so we can locate your account and review the matter properly.

Please note that Traderscale is committed to fair and transparent payouts for traders who follow our rules, which is why we publicly display over $5M in completed payouts at traderscale.com/payouts, all fully verifiable.

For further clarification, please contact support@traderscale.com
with your account ID and registered email address.

Rated 5 out of 5 stars

I had an issue with my account but the…

I had an issue with my account but the team were able to to respond very quickly and resolve my issue in a timely manner great support and communication

19 January 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for your feedback!

Rated 1 out of 5 stars

Terrible scammers

14 January 2026
Traderscale logo

Reply from Traderscale

Hi Edan,

Thanks you for providing your information. I can see you have received your payout, unfortunately our dealing team deducted some of your profits after analysing your trade history and identified instances of trading with negative risk-to-reward, on 13.43% of positions with a net PnL of $3,874.25 and a small amount of scalping profits ($17).

At Traderscale, we are committed to upholding our rules and procedures to ensure a fair and transparent environment for all traders. This is why we publicly display our live payouts at Traderscale.com/payouts. While we understand this may be disappointing, we are obligated to follow our established processes.

These policies are clearly outlined in multiple places: when you purchase your account, within our Help Centre, in the contract signed prior to account activation, and via email once trading begins.

You can also view a detailed video explaining prohibited practices under the Rules & FAQ section in your Trader Area.

If you require any further clarification, please don’t hesitate to contact our support team at support@traderscale.com.

Rated 5 out of 5 stars

This is 5/5

My experience with TraderScale has been genuinely positive, and receiving my first payout felt like a real milestone in my trading journey.

I started trading without much experience, and what stood out to me with TraderScale was the clarity of their rules and the professionalism of the entire process. The evaluation, funded phase, and payout were handled transparently, and everything worked exactly as described. The payout was processed smoothly, and communication from support was clear and reassuring throughout.

Trading itself is never easy, and success doesn’t come overnight. What I appreciate most is that TraderScale rewards discipline, patience, and consistency rather than reckless trading. That aligns perfectly with how I believe professional trading should be approached.

For anyone who is serious about trading, willing to respect risk management, and committed to the process, TraderScale is a solid and trustworthy prop firm. My experience so far has been very encouraging, and I’m looking forward to continuing my journey with them.

16 January 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thank you for your feedback! We’re glad to be able to support you.

Rated 4 out of 5 stars

Good platform

Good platform, with a great community and support your trading project is only going to enhance, they have good features and competitions which elevates your confidence.

16 January 2026
Unprompted review
Traderscale logo

Reply from Traderscale

Thanks for your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look