Exceptional customer service. Above average experience for me. From day one to this month receiving my withdrawal to my crypto account. Took 2 days that's 5 days less than their maximal days.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Exceptional customer service. Above average experience for me. From day one to this month receiving my withdrawal to my crypto account. Took 2 days that's 5 days less than their maximal days.... See more
Company replied
I will give honest review : in this prop they have both ADVANTAGES & DISADVANTAGES. ======================================== ADVANTAGES - i received till date 3 payouts. DISADVANTAGES - receive... See more
Just received my second withdrawal from TC. No issues whatsoever. Their scaling plan is superb compared to other prop firms, and their support staff is flawless. You will always get a response. Go wit... See more
Company replied
Swift support system from traders Central I have been a customer for over 3 months. I haven't had the best experience, but overall it's good and recommended. I see improvements on their serv... See more
Decentralizing finance for all
1285 West Broadway, V6H 3X8, Vancouver , Canada
They paid wrong crypto to the address that filled correctly without confirming
In the website they have 4 different method of payment and you need to fill in all: Bitcoin, USDC/T - ERC20 (with USDC logo), USDT - TRC20 (with USDT logo), Bank transfer
So I filled in accordingly the necessary details. For clarification, I filled in USDC address for USDC/T - ERC20 since the logo is using USDC.
I requested withdrawal on 14th Dec. Waited 3 weeks, No email confirmation or notification. When I checked with the support, they said the funds is transferred. But they send USDT to USDC address. They said it should be reflected, but in reality it is not reflected.
Now i need to contact my exchange hoping to recover the funds. Although I read it is possible, but there is no guarantee and I need to wait some more. This is almost the same as not paying me. (maybe i'll update the stars to 2 if the withdrawal is recoverable)
Clearly they have no idea about this thing called customer experience.
-There are 4 ways of payment, but they choose the 1 that has the possibility of mistake happening.
-There is no way to indicate your preferred method of payment between USDC or USDT (even if there is, it's not in plain sight)
-They don't bother to send email confirmation that the withdrawal is successful
-Why they indicate USDC/T - ERC20 in one of the option if they are paying in USDT? Why not just USDT - ERC20?
Edit:
Manage to recover the funds. But still the service experience is sub par if you compare with other prop firm. Hopefully they improve this and i'll be happy to give better review
I withdrew my 2nd profit within 24h. Thank you TCF
Traders central has eaten my money and closed the account without any reason. I made a $990 withdrawal request on December 14th and had $124 more in the account. And after deducting the amount, the total balance is $480 with another $356 profit that day. But the problem is immediately after that traders central authority restricted my mt5 login without any reason. Later when I reported this to live support they said that they have forwarded my complaint to the risk team. After 4/5 days i.e. on 19th the risk team sent me a mail.
I received an email from risk team on 19th December where claimed that I break martingale-like strategy. But it's totally wrong. I'm 100% sure that I never violet martingale or martingale similarities rules on 28th November- 14th December trading period. I can challenge that I haven't violet martingale rules in this trading period.
And the risk team mentioned that mail like as, "You may appeal if you feel we got this wrong, so we have a secondary look at your account."
Immediately I reply to the email for review. But till now I got no reply and no solution.
The fact is that Traders Central will never pay you a large amount. After withdrawing any big amount they apply nonsense rules and eat your hard earned money and block your account. Basically Traders Central did not come to do business, they opened this company only to cheat people.
I Purchased an OTF Instant account with TCF and I received the credentials the same day. Trading Gold, the spreads are quite good which supported my trading style.
I recently made a withdrawal on my account to my crypto wallet which had to be manually requested due to technical issues at the time, however, the support was great and actioned the withdrawal fast. I received my profit split within 2 days into my crypto wallet. Looking forward to many more withdrawals in the future and the new withdrawal system which is within 24 Hours for 500$ and under.
5 star review will be inbound as I confirm the new withdrawal system next month. TCF seems to be progressing well.
P.s. If you are an EA user, don't use martingale as it is not allowed, but also TCF don't allow Fixed lot martingale either so make sure you don't open up more than one trade in the same direction if in DrawDown. However, as a positive point on this, TCF don't just throw you off their system if you do this. They will give you a warning and a withdrawal fine. So you won't lose your account on the first offence which is good to see.
Appalling customer service when trying to communicate about my account. Have sent several messages on telegram and via email. Promised an urgent review yet no response!
Excellent withdrawal but the process fee is too much

Reply from traderscentralfund.com

Reply from traderscentralfund.com
Thanks a lot fam! I am very happy for your service, I like your service.

Reply from traderscentralfund.com
My experience with Traders Central Fund has been good and progressive. I was able to pass the challenge and got funded. I have made three consecutive widrawals so far and was paid what was due me. Working with them is good once you go by their rules. There are still things to improve and I believe they are making progress with them day by day.

Reply from traderscentralfund.com
fantastic prop. got paid today by prime bridge and everything went great. efficient support.
recommended

Reply from traderscentralfund.com
I got paid first split from the prime bridge,
It was pleased to be funded trader for Traderscentral.
Customer support are very friendly team and happy to help you with your request.

Reply from traderscentralfund.com
traders eco doing amazing.3rd payout received from TC prime bridge in less than 24 hours. Start Trading with Traders Eco if you want to build your trading psychology. Recommended for All.

Reply from traderscentralfund.com
Two withdrawals so far and I’m well satisfied with their service.
Expecting the third one before Friday.

Reply from traderscentralfund.com
I want to thank the company for paying my money in fast speed than last withdrawal. It show me they want improve there service much.
Thanks. I want to keep change my financial life here.
Thanks you trader ecosystem for trust and dedicating to me your hard works
I owe you my gratitude. Thanks you very much and keep improve the service for all and well.
God bless all of you.
I was received my refund to my account in bank in last withdrawal. This is very grateful experience for my life.

Reply from traderscentralfund.com
Everyone is warned that don't waste your time and money in this fraudulent company. If you earn big profits, so they will block your account by any lame excuse and then kick you out. I made 5000$ profits, withdrew it on 28th October and kept on waiting till this day 8th November, and then they rejected my 3000$ profit share by making lame and fake excuse that I have hit max drawdown. I have challenged them to show me the proof of max drawdown,but they don't and now even blocked me from their telegram group too so that other members are not informed about their frauds. Shame for them ro cheat the traders. Shame.
I never received my withdrawal. I made my first retraint on September 28 but I haven't been paid so far. After the withdrawal they blocked my trading account. I lost everything despite my sacrifice in the challenge until the first withdrawal. I wrote to customer service, they were slow to answer me and also ignore my messages. 5 days later they tell me that I had TCT fraud when I never used TCT. avoid this company. it's scam. Fake
AVOID THIS COMPANY AND OTHER DRESSUPS
They refuse to give me 200K account, with reasons not written and informed before. Instead offering full refund or a 50K account with refund on fee difference
After funded, then they limited the lotsize.
Wow.... another not-in-the-agreement clause.
I made several withdrawals, in BTC instead of my choice USDT... with different conversion rate than spot rate; resulting in receiving BTC 0.03997891 less.
When confronted and providing details to them, since Oct 25th up until now; 3 weeks of no answer from finance team; while this showed how they respect traders.
So, yes I left this prop company with my live account still on, to avoid future mental/psychology cost.
Consider to choose other prop companies.
Experience is ok.
I passed the 50k challenge. Time to verify and receive live account is long, but I can live with that.
However, when I got the live account, I had the surprise to see that I'm limited to 2$ per contract on index such as DOW jones or Nasdaq etc.. which is quite ridiculous for a 50k account.
I wrote them and I received some kinda answer saying it's because too many trader blew their account...
I checked and it was not written anywhere that 50k account was limited so low for index trading. (knowing that during passing challenge I was not limited).
I still have my 50k account but it's a bit useless since I'm blocked at 2$ per point...Difficult to follow money management rules with that...
You can open several position, but since you can't open a position that is in negative, you must be very careful, a mistake can happen very quick.
It's one of these rules they have to make you loose your account.
I don't recommend this pro-firm and will not pass any challenge with the anymore.
Some prop firms are much better out there. This one just wants your money and does all to make it hard once you're funded...
This is the second time this firm would scam me. first time they closed my live 200k account for group trading, this time they rejected to give me a 50k funded account after i passed phrase 2. I had to wait 5 days after i passed phrase 2 to get a rejected letter saying a manual risk review was done on my account and said i had martingale like strategy. which makes no sense because i didn't violate the martingale rule because it would have shown on my dashboard.
my advice is for everyone to STAY AWAY FROM THIS FIRM. THEY ARE RUNNING A LEGAL SCAMM. They have hidden rules to make you fail
Instead of putting it in a hidden clause
Put it on your Website and FAQ
I would never have taken your Evaluation if that was made clear

Reply from traderscentralfund.com
Dear Traders,
Make sure to check rule about layering style . For now you can add layers only when you are in profit. And they have updated this rule silently and didn't give any update on this ... make sure to check rules ... Stay away from them
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.