traderscentralfund.com Reviews 977

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Exceptional customer service. Above average experience for me. From day one to this month receiving my withdrawal to my crypto account. Took 2 days that's 5 days less than their maximal days.... See more

Company replied

Rated 3 out of 5 stars

I will give honest review : in this prop they have both ADVANTAGES & DISADVANTAGES. ======================================== ADVANTAGES - i received till date 3 payouts. DISADVANTAGES - receive... See more

Rated 5 out of 5 stars

Just received my second withdrawal from TC. No issues whatsoever. Their scaling plan is superb compared to other prop firms, and their support staff is flawless. You will always get a response. Go wit... See more

Company replied

Rated 5 out of 5 stars

Swift support system from traders Central I have been a customer for over 3 months. I haven't had the best experience, but overall it's good and recommended. I see improvements on their serv... See more

Company details

  1. Alternative Financial Services

Written by the company

Decentralizing finance for all


Contact info

3.6

Average

TrustScore 3.5 out of 5

977 reviews

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Rated 2 out of 5 stars

They don't know how to run business properly

They paid wrong crypto to the address that filled correctly without confirming

In the website they have 4 different method of payment and you need to fill in all: Bitcoin, USDC/T - ERC20 (with USDC logo), USDT - TRC20 (with USDT logo), Bank transfer

So I filled in accordingly the necessary details. For clarification, I filled in USDC address for USDC/T - ERC20 since the logo is using USDC.

I requested withdrawal on 14th Dec. Waited 3 weeks, No email confirmation or notification. When I checked with the support, they said the funds is transferred. But they send USDT to USDC address. They said it should be reflected, but in reality it is not reflected.

Now i need to contact my exchange hoping to recover the funds. Although I read it is possible, but there is no guarantee and I need to wait some more. This is almost the same as not paying me. (maybe i'll update the stars to 2 if the withdrawal is recoverable)

Clearly they have no idea about this thing called customer experience.
-There are 4 ways of payment, but they choose the 1 that has the possibility of mistake happening.
-There is no way to indicate your preferred method of payment between USDC or USDT (even if there is, it's not in plain sight)
-They don't bother to send email confirmation that the withdrawal is successful
-Why they indicate USDC/T - ERC20 in one of the option if they are paying in USDT? Why not just USDT - ERC20?

Edit:
Manage to recover the funds. But still the service experience is sub par if you compare with other prop firm. Hopefully they improve this and i'll be happy to give better review

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Traders central has eaten my money and closed the account without any reason

Traders central has eaten my money and closed the account without any reason. I made a $990 withdrawal request on December 14th and had $124 more in the account. And after deducting the amount, the total balance is $480 with another $356 profit that day. But the problem is immediately after that traders central authority restricted my mt5 login without any reason. Later when I reported this to live support they said that they have forwarded my complaint to the risk team. After 4/5 days i.e. on 19th the risk team sent me a mail.

I received an email from risk team on 19th December where claimed that I break martingale-like strategy. But it's totally wrong. I'm 100% sure that I never violet martingale or martingale similarities rules on 28th November- 14th December trading period. I can challenge that I haven't violet martingale rules in this trading period.

And the risk team mentioned that mail like as, "You may appeal if you feel we got this wrong, so we have a secondary look at your account."
Immediately I reply to the email for review. But till now I got no reply and no solution.

The fact is that Traders Central will never pay you a large amount. After withdrawing any big amount they apply nonsense rules and eat your hard earned money and block your account. Basically Traders Central did not come to do business, they opened this company only to cheat people.

13 December 2022
Unprompted review
Rated 4 out of 5 stars

I Purchased an OTF Instant account with…

I Purchased an OTF Instant account with TCF and I received the credentials the same day. Trading Gold, the spreads are quite good which supported my trading style.

I recently made a withdrawal on my account to my crypto wallet which had to be manually requested due to technical issues at the time, however, the support was great and actioned the withdrawal fast. I received my profit split within 2 days into my crypto wallet. Looking forward to many more withdrawals in the future and the new withdrawal system which is within 24 Hours for 500$ and under.

5 star review will be inbound as I confirm the new withdrawal system next month. TCF seems to be progressing well.

P.s. If you are an EA user, don't use martingale as it is not allowed, but also TCF don't allow Fixed lot martingale either so make sure you don't open up more than one trade in the same direction if in DrawDown. However, as a positive point on this, TCF don't just throw you off their system if you do this. They will give you a warning and a withdrawal fine. So you won't lose your account on the first offence which is good to see.

15 December 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

Appalling customer service when trying to communicate about my account. Have sent several messages on telegram and via email. Promised an urgent review yet no response!

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent withdrawal but the process…

Excellent withdrawal but the process fee is too much

15 December 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi badru ridwan ayinde
Thanks for your support with this review.

Please note:- The payout transaction fees are deducted by your wallet provider. Also due to crypto volatility, sometimes the amount you receive may increase or decrease.

Best regards.

Rated 5 out of 5 stars

I receive my refund

I receive my refund. Thanks Traders ECO

5 December 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hello Ari Suryadi

Thanks very much for your kind feedback

Rated 5 out of 5 stars

Thanks a lot fam!

Thanks a lot fam! I am very happy for your service, I like your service.

5 December 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Denial

We very much appreciate your humble support.

We're more than happy to keep serving you for eternity.

Best of luck

Rated 4 out of 5 stars

My experience with Traders Central Fund…

My experience with Traders Central Fund has been good and progressive. I was able to pass the challenge and got funded. I have made three consecutive widrawals so far and was paid what was due me. Working with them is good once you go by their rules. There are still things to improve and I believe they are making progress with them day by day.

2 December 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hello Kwame Saka Dankyi

Thanks so much for your support.
We look forward to more success with you.

Happy trading.

Rated 5 out of 5 stars

fantastic prop

fantastic prop. got paid today by prime bridge and everything went great. efficient support.
recommended

30 November 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hello Luciano Martini

We're delighted to serve you.
Looking forward to more success with you.

Thanks for recommending us!

Rated 5 out of 5 stars

Got paid from prime bridge

I got paid first split from the prime bridge,
It was pleased to be funded trader for Traderscentral.
Customer support are very friendly team and happy to help you with your request.

1 December 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Thanatat Rattanakul

Congratulations on your payout.

We're happy you're enjoying our customer service!.
Always here to help you achieve your financial goals.

Thanks and regards!

Rated 5 out of 5 stars

Thanks Traders Eco for making life batter

traders eco doing amazing.3rd payout received from TC prime bridge in less than 24 hours. Start Trading with Traders Eco if you want to build your trading psychology. Recommended for All.

30 November 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hello G H I L Z A I

Thank you for your review.
Your support means a lot to us. We're glad you're enjoying your trading journey with us.

Best of luck!

Rated 5 out of 5 stars

Two withdrawals so far and I’m well…

Two withdrawals so far and I’m well satisfied with their service.
Expecting the third one before Friday.

30 November 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Helll Adeosun abiodun

Your satisfaction is our pleasure.
Keep up the good work.
Wishing you more withdrawals to come.

Regards!

Rated 5 out of 5 stars

I want to thank the company for paying…

I want to thank the company for paying my money in fast speed than last withdrawal. It show me they want improve there service much.
Thanks. I want to keep change my financial life here.
Thanks you trader ecosystem for trust and dedicating to me your hard works

I owe you my gratitude. Thanks you very much and keep improve the service for all and well.
God bless all of you.

I was received my refund to my account in bank in last withdrawal. This is very grateful experience for my life.

23 November 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Johan,

Thank you so much for your review! We are happy to serve you as a customer.

Best Regards,

Rated 1 out of 5 stars

They ate my money

Everyone is warned that don't waste your time and money in this fraudulent company. If you earn big profits, so they will block your account by any lame excuse and then kick you out. I made 5000$ profits, withdrew it on 28th October and kept on waiting till this day 8th November, and then they rejected my 3000$ profit share by making lame and fake excuse that I have hit max drawdown. I have challenged them to show me the proof of max drawdown,but they don't and now even blocked me from their telegram group too so that other members are not informed about their frauds. Shame for them ro cheat the traders. Shame.

8 November 2022
Unprompted review
Rated 1 out of 5 stars

I never received my withdrawal

I never received my withdrawal. I made my first retraint on September 28 but I haven't been paid so far. After the withdrawal they blocked my trading account. I lost everything despite my sacrifice in the challenge until the first withdrawal. I wrote to customer service, they were slow to answer me and also ignore my messages. 5 days later they tell me that I had TCT fraud when I never used TCT. avoid this company. it's scam. Fake

28 September 2022
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AND OTHER DRESSUPS

AVOID THIS COMPANY AND OTHER DRESSUPS

They refuse to give me 200K account, with reasons not written and informed before. Instead offering full refund or a 50K account with refund on fee difference

After funded, then they limited the lotsize.
Wow.... another not-in-the-agreement clause.
I made several withdrawals, in BTC instead of my choice USDT... with different conversion rate than spot rate; resulting in receiving BTC 0.03997891 less.

When confronted and providing details to them, since Oct 25th up until now; 3 weeks of no answer from finance team; while this showed how they respect traders.

So, yes I left this prop company with my live account still on, to avoid future mental/psychology cost.
Consider to choose other prop companies.

15 November 2022
Unprompted review
Rated 3 out of 5 stars

I can't recommend this pro-firm

Experience is ok.
I passed the 50k challenge. Time to verify and receive live account is long, but I can live with that.

However, when I got the live account, I had the surprise to see that I'm limited to 2$ per contract on index such as DOW jones or Nasdaq etc.. which is quite ridiculous for a 50k account.
I wrote them and I received some kinda answer saying it's because too many trader blew their account...
I checked and it was not written anywhere that 50k account was limited so low for index trading. (knowing that during passing challenge I was not limited).
I still have my 50k account but it's a bit useless since I'm blocked at 2$ per point...Difficult to follow money management rules with that...
You can open several position, but since you can't open a position that is in negative, you must be very careful, a mistake can happen very quick.
It's one of these rules they have to make you loose your account.
I don't recommend this pro-firm and will not pass any challenge with the anymore.
Some prop firms are much better out there. This one just wants your money and does all to make it hard once you're funded...

11 November 2022
Unprompted review
Rated 1 out of 5 stars

REJECTED TO GIVE ME A FUNDED ACCOUNT

This is the second time this firm would scam me. first time they closed my live 200k account for group trading, this time they rejected to give me a 50k funded account after i passed phrase 2. I had to wait 5 days after i passed phrase 2 to get a rejected letter saying a manual risk review was done on my account and said i had martingale like strategy. which makes no sense because i didn't violate the martingale rule because it would have shown on my dashboard.
my advice is for everyone to STAY AWAY FROM THIS FIRM. THEY ARE RUNNING A LEGAL SCAMM. They have hidden rules to make you fail

Instead of putting it in a hidden clause
Put it on your Website and FAQ
I would never have taken your Evaluation if that was made clear

9 November 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hello NOOB,

We have clearly explained this in our funding policy clause 4.3.6
Please do well to go through it here:- https://legal.traderscentral.com/prime-bridge-llc/funding-policy

Kind Regards,

Rated 1 out of 5 stars

Dear Traders

Dear Traders,
Make sure to check rule about layering style . For now you can add layers only when you are in profit. And they have updated this rule silently and didn't give any update on this ... make sure to check rules ... Stay away from them

8 November 2022
Unprompted review

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