traderscentralfund.com Reviews 977

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Exceptional customer service. Above average experience for me. From day one to this month receiving my withdrawal to my crypto account. Took 2 days that's 5 days less than their maximal days.... See more

Company replied

Rated 3 out of 5 stars

I will give honest review : in this prop they have both ADVANTAGES & DISADVANTAGES. ======================================== ADVANTAGES - i received till date 3 payouts. DISADVANTAGES - receive... See more

Rated 5 out of 5 stars

Just received my second withdrawal from TC. No issues whatsoever. Their scaling plan is superb compared to other prop firms, and their support staff is flawless. You will always get a response. Go wit... See more

Company replied

Rated 5 out of 5 stars

Swift support system from traders Central I have been a customer for over 3 months. I haven't had the best experience, but overall it's good and recommended. I see improvements on their serv... See more

Company details

  1. Alternative Financial Services

Written by the company

Decentralizing finance for all


Contact info

3.6

Average

TrustScore 3.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is how they get you

Hello,

The risk desk has received your request to review your trading account.

After going through your account statement of both phases of the evaluation, the risk desk has deemed your profile as high risk as shown per our data, due to demonstrated approach to trading objectives and volatile P/L results.

The risk desk has deemed your profile as high risk, and unfortunately we can't approve you to go live with your chosen account size per our risk model.

Best I can offer to you is a $50000 book, the difference of the challenge fee will be refunded if you decide to go this route. If you don't agree with this decision, the full challenge fee will be refunded.

Looking forward to your feedback.

Regards,

Jose V
Chief Risk Officer

I never committed any violations they also said their is no more risk review you guys have sent this email to multiple people and I have proof you are not giving anyone their accounts
This is bad business and this is how you guys are treating people

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Everything good 👍🏾 thanks

Everything good 👍🏾 thanks

My payment arrive fastest. I thank prime bridge for good relationships 🙏🏾
God bless all workers of the company.
Very good work ethics guys.

21 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Rodeo,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

Great experience.

Great experience.

This is one of the best funds I've used this year on instant live accounts. I made my money and I got it on Friday.
Prime bridge is one of the top 👌🏽 funds in the space now.

I am doing challenge as well. Waiting for stage two details now ✨️ 😍 😊

Thanks for best support channel. Fastest reply time I've ever seen :) you've no competition on this one.

16 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Mukesh,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

Exceptional customer service.

Exceptional customer service.

Above average experience for me. From day one to this month receiving my withdrawal to my crypto account. Took 2 days that's 5 days less than their maximal days.

I appreciate the support I've been getting. I love the fact that they've decided to change and automate some things like mt5 logins within minutes. Absolutely top class 👏

Thanks for listening to us.

15 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Albeit,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 1 out of 5 stars

My $4000 profit payout is being denied

I joined this Prop Firm because of their low fees. However, after buying the first challenge account with them, I failed it. I took a break and when I'll resume, I forgot the password I used. So I had to open another account with another email. I also failed the challenge in that account. But in the meantime, I was able to recover the previous password. So then I moved on to resume with my first account with them.
Then I transferred some tokens that I had mined from the new account to the old account so I could buy a challenge with the old one. Unfortunately again, I failed the challenge and so the circle continued for a long time until recently.
Now after buying several accounts with this firm, I was able to pass their challenge and received a contract form. I filled this contract and received the login details for a live funded account days later.
I started trading this account and made close to 8% profit. On the 14th of September, I placed a withdrawal request and the amount was deducted from my account same day.
Next day, being the 15th of September, I received an account closure email.
Reason?
This Prop firm claimed that I sent TC tokens between two accounts that I operate.
Now, while it is true that I sent TC tokens between the accounts, it only happened once and that was a very Long time ago.

If it is a crime to send tokens, why was it not stated in the first place?
When I received the account contract form, there was nothing in relation to transfer of token being a ban able offense.
Also, if it is true, why wasn't I told at the point where I was screened between the phases?
Why wasn't I told when I was buying several accounts?
Why must this issue of TC tokens transfer come up now that I have become funded and want a withdrawal?
Why allow me to waste my hours, days, weeks and month to dedicated trading only to be denied my payment at the withdrawal stage?
Why is this company coming up with this at this stage?

I want you guys to contact me and sort this out. I need my payment and you guys have no right whatsoever to deny my payout after putting so much effort and dedication by waking up early to trade and staying up.

I deserve your attention @Shaun Opoku, the CEO of TCF.

15 September 2022
Unprompted review
Rated 4 out of 5 stars

Purchased an instant account

Purchased an instant account, account delivered within 24H. Made my first withdrawal on Sep 14th and received profit share on 16th. However the website is kinda buggy.

17 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Dugg,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 1 out of 5 stars

**BEWARE SCAM COMPANY**

Unfortunately after having nothing but good words to say about this company the day came where i wanted to withdraw $2000 from my $50k instant account, and i was excited to write a great review, but here we are.........

There is a lot of bugs and issues within the Traders Central website, and yesterday it became apparent that when you try to redeem your daily TCTs it wouldn't allow you to, instead each click added 50 TCT into your account it, which i only found out later in the day once i logged into the website through my PC. Unknowingly i kept clicking thinking it was my 4G connection not updating the website.

I then contacted RobTC (Support Moderator) at 3pm UK through Telegram who was aware of the issue, and his response was as follows.

ME - "Can i send you the tokens that are on my account from the bug? Or will they be removed when office opens?"

RobTC - "They'll be removed once the bug is fixed"

NO MENTION OF THEIR WEBSITE ISSUE RESULTING IN MEMBERS ACCOUNTS BEING BANNED OR SUSPENDED.

Along with a lot of other members we have all had our accounts suspended and for no real fault other than their own.

The TCT Bug couldn't benefit anyone or be used as an advantage/gain as all TCT purchases go through a screening process to check where they have come from before being accepted.

The origin of this bug was a fault of TC themselves, it isn't as though members somehow hacked into the code or used multiple accounts to gain TCTs, it was an issue from their side.

It does make you wonder if this was purposely done to avoid having to payout some of their traders ?????

At around 8:30pm 15/09/22 i was unable to log into my account to monitor my open trades.

I have sent an email to appeal this matter but to my surprise i haven't received a response.

I expect many other traders that have been stung by this banning spree will be writing their review based on experience over the coming days.

All i can ask Traders Central to do is take responsibility/ownership for their errors and wrong-doing; make things right and reinstate those accounts and payouts

Feel free to reach out to me and come to a resolution and i will happily edit my review, up until yesterday I've had nothing but good things to say.

14 September 2022
Unprompted review
Rated 5 out of 5 stars

The best one

After trying 3 prop trader company i reach the best
So 5⭐️⭐️⭐️⭐️⭐️

8 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Eduardo,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

honest and true to their word

I have been working with them for some time now and I got annoyed with them several times but because of my mistakes... They are straight!
If you are in the rule... FOLLOW the rule!
Some rules I made flexible and I got it wrong... so if you fulfill your part make sure they follow theirs. A good and honest company.

6 September 2022
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Mario,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

I want to appreciate prime bridge for…

I want to appreciate prime bridge for paying my withdrawal. Best support team you can find. All the time around to help with anything you want.

This is my first withdrawal for the 50k challenge live account. I am so glad to have joined this company. And I wish all my friends and all people who like trading will join and enjoy this service.

Thank you. Thank you from the bottom of my heart ❤️

4 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Mahmoud,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

Very good

Very good! I am very satisfied with you.

4 September 2022
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

Thank you for removing risk review

Thank you for removing risk review. I am now very confident to take a challenge from you. BTW I received withdrawal for my OTF instant. Am so happy. I believe you'll get better from here.
Traders Central is a good company and cheap.

3 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Rodriguez,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

Prime bridge is the best of the best

Prime bridge is the best of the best. Thank you so much for the withdrawal.

3 September 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Gaudence,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 1 out of 5 stars

HOW TRADING CENTRAL FIRM SCAM WORK

The sentence is pronounced. I am guilty of having taken advantage of the entire month that was allocated to me to trade. According to the firm, knowing how to trade isnt enought, you have to withdraw it CRAZY fast . To believe that someone wants to steal it from me... LOL! (humor here, I can and I should in my situation, they just stoled me $2850).

I swear on what is most precious to me that this quote is 100% true. Their senior agent told me: ''you won't be paid because you waited to withdraw your profit''.

Imagine the bank using the same argument for your checking account at the beginning of the month. ''oh no sir this money earned during the last month is gone now if you don't use it.. well it's just go to the magic pocket of all mighty7 dollars god''. ''I know sir.. I appologise sir.. '' Do not hesitate to come back, you are an important customer for us .. hhhh,, clients''.

All the reasons are good for them to not pay. '' the mantra given, ''money get in AND DONT YOU LET THEM HAVE IT BACK''.

Please CTF: strike this one, I want to show that conversation to trustpilot so they validate that my saying in front of the public.

We are no longer in a scenario of misunderstanding or human resource errors. TCF is well SCAM ORGANIZATION and really well thought out.
Your offices appear in vancouver, by retracing we see that there is only one marketing entity and the legal enterprise of the funds is in gana, (besides the official account is practically empty). (you could have put an effort to at least put a voicemail on your dead phone line).
Vancouver is used as a front. To my surprise, , (sarcasm), you are using demo accounts. Knowing that statistically 90% of traders lose all their money within 90 days and that with the profitability pressure of 5% minimum and a maximum drawdown. These same fees that you charge will pay the winners and you keep the rest.

But the problem is that the month of June the volatility was abnormally high and the average standard deviation of winner has moved slightly to the right putting you in deficit and now you can no longer pay.

TCF, Prove what I say above is wrong. Claim your innocence, let's show everything we got.

I lost almost $3000 USD, it's true. A price I would pay willingly if it had m the chance to reveal you. you are robbing young traders, naives and full of hope. Y

To Trustpilot as alway; I'm yours whenever you need to validate information whith you , contact me. I want to make sure that they wont be able to scam new traders.I can afford that lost, not everyone can.

Thank you

31 August 2022
Unprompted review
Rated 4 out of 5 stars

Not bad

Not bad. Only that my purchase confirmation emails went into spam folder. Took me longer to realize. But otherwise not a bad experience

1 September 2022
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Eth,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 2 out of 5 stars

Funded trader for 2 months now...

Update: 01-NOV-2022
A little update from my end. Reduced to 2-stars as I, and other funded traders are now having issues receiving timely payouts. Will update this as things progress or get resolved.
End Update: 01-NOV-2002

I got live funding from their challenge program in June-2022 and I purposely waited this long before chiming in my review as I wanted to get the full experience from the 2 challenge stages to perhaps getting funded and then getting payouts. Now, two months after getting funded and receiving payouts twice, I think I can fairly provide an objective review that reflects my experience w/ them so far.

First attempt: I did not hit the profit target in Stage 1 but I got a free retry as promised.

Second attempt:
Stage 1: Upon hitting target at day 29 of 30, I remember receiving a risk review notification via email automatically. A fairly smooth process where I got my Stage 2 MT5 details within a day or two.

Stage 2: Almost took me the entire 60 days to hit the smaller target but I got there. I had to request for a risk review on this one as I did not receive an automated email like in the previous stage. I believe, this was when they had that painful website overhaul. The risk review was quick and I got my funded account within 2 days.

Month 1 (July) as a funded trader was a break even month for me so I did not withdraw. Month 2 ( I made some profit so I was able to request payouts on both the appointed payout dates (14th & 28th). I requested the crypto option and usually received them within 2-3 days of request. Note: you will need to KYC before requesting withdrawals. KYC process was automated and was done in 5 mins. or less.

Why only 4 stars? I think they're trying to do too much and if you go into their website, you will understand. New site is clunky and buggy and has some features that will make you scratch your head. Their analytics dashboard is all but useless right now IMO. I think they should have poured most of their resources into perfecting that dashboard than creating all those parts that aren't essential to the funded trader experience; maybe focus on education insofar as their community is concerned instead of arcade/wager games? I do not really understand how they can be "decentralizing finance for all" and why they should do that. I am also into crypto and dabbled a bit into DeFi and not sure what exactly they are currently doing that ties up into that.

I understand that this firm is getting some bad reviews in social media. As you can surmise from my experience, I do think that most of them could be unfounded and may not be telling the entire story. As far as getting funded in my forex trading, my experience has been quite smooth even when I had to get in touch with support or the risk team which I had to do at least twice so far. Payouts have been timely so far as well. They have some of the best pricing out there and I got my 25k account at way lower than most other funding firms. I think once the dust settles, I may look into getting another funded account with them. That is, if they start allowing it (They only allow 1 OTF challenge account per person at the moment). This is another reason why I gave them only 4 stars, along with the fact that I can't scale up my 25k account (hope that changes soon).

Some other notes: They substantially reduce the leverage/max lot size per position for the CFD indices (S&P, Nasdaq100, etc.) during the NY open and during news releases so they basically discourage you from trading those during the best time of the day to trade them. I just stick to the currency pairs which means I tend to trade less (which is also not too bad).

31 August 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Sherwin,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

Thank you TCF for the good attention

Thank you TCF for the good attention, my payment arrived quickly and they always clarified my doubts. I recommend them 100%

31 August 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Geronimo,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 1 out of 5 stars

Well I must say they are very good but…

Well I must say they are very good but am not really satisfied with their payments. Their rule states you will be paid 60% when you request for a withdrawal on an instant account . I requested a withdrawal of 71$ but instead I was paid 19$ which was lesser than 40% am not satisfied with this .please can you guys attend to this as soon as possible

30 August 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hello Chidera,

I am so sorry about your experience. At Traders Central, customer satisfaction is a priority to us.
You were fined 50% of your withdrawal for one martingale violation. https://help.traderscentral.com/en/articles/6357791-martingale-what-is-martingale
Next martingale, the account will be permanently closed.
Please find below your tracking showing one martingale violation. https://tracking.bagleyai.com/account/MzEwMjQ%3D

Best Regards,

Rated 1 out of 5 stars

Worst Experience Ever

Worst Experience Ever, I've been flagged martingale but even support cannot tell me exactly how I violated this rule , I have worked hard to pass the 50k challenge now I can't withdraw because of this plus can no longer access my account. Very unprofessional...

29 August 2022
Unprompted review
traderscentralfund.com logo

Reply from traderscentralfund.com

Hello REDPILL,

I am so sorry about your experience. At Traders Central, customer satisfaction is a priority to us.
First martingale was on 24th August.
Pair > EURAUD
First position 0.50 lot sell at 1.43789
It went into drawdown. Then you added.
Second position 1 lot sell at 1.43800
Please see attached images and tracking.
https://tracking.bagleyai.com/account/MzA1Nzc%3D

Second martingale was on 26th August.
Pair > EURAUD
First position 0.50 lot sell at 1.43308
It went into drawdown then you added.
1 lot sell at 1.43315
You added again
1 lot sell at 1.43320
Please see attached images and tracking.
https://tracking.bagleyai.com/account/MzA1Nzc%3D

Best Regards,

Rated 5 out of 5 stars
traderscentralfund.com logo

Reply from traderscentralfund.com

Hi Chuhue,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look