Tradeshopdirect Reviews 

59
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I received the Outdoor Pest Repeller in a timely manner and am very pleased with the product. It is a bird scarer and appears to be effective especially for Magpies, although I have only used this fo... See more

Company replied

Rated 1 out of 5 stars

I recieved my item that was flimsy & not as stated, also charged postage almost £4.00 even though it fitted in a standard Jiffy bag, when I asked for a full refund including postage as this was false... See more

Company replied

Rated 5 out of 5 stars

Received quickly, well packaged, product just as described. I hadn’t been able to get this clear ‘Gaffa’ tape from any local DIY shop or a large B&Q so was very happy to find it from this supplier.

Company replied

Rated 5 out of 5 stars

I bought a dehumidifier from this company that performs very well indeed. After reading the reviews, I decided this was the one for me. I was kept inform of the products arrival and was very pleased... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Trade Shop Direct - FREE Next Day Delivery over £400. Industrial consumables and supplies.


Contact info

4.2

Great

TrustScore 4 out of 5

59 reviews

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4.2

All reviews

(59)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent.

Excellent product and excellent service.

3 July 2021
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Reply from Tradeshopdirect

Thank you for your kind review.

Rated 5 out of 5 stars

Fast delivery

Easy to order, good value & product was delivered the following day.

8 June 2021
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Reply from Tradeshopdirect

We are so happy to hear you found it easy to order with us and that you are happy with your product.

Rated 5 out of 5 stars

Tradeshopdirect

Tradeshopdirect, plug & seal did what it said on the container, brilliant product. Although the carrier fees were expensive

21 May 2021
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Reply from Tradeshopdirect

So pleased to hear you are happy with your product :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered before expected date. Definitely use again.

20 April 2021
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Reply from Tradeshopdirect

Thank you for your review, we are pleased to hear your order arrived early. We look forward to working with you in the future.

Rated 1 out of 5 stars

Terrible company

Terrible company. Ordered some tiles and they sent the wrong parts. Told them and they said they would swap. Then after chasing told me they had got the wrong price on tiles and would not honour the contract price. They said they would refund the money paid, but I was clear they should supply as advertised and agreed and not refund me. Still no tiles.

15 April 2021
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Reply from Tradeshopdirect

I am sorry to hear you are not happy with your experience with us. Unfortunately there was an error with the product codes on our website which has now been corrected. I can see that a refund has been processed for your order.

Rated 1 out of 5 stars

Order #300005020

AVOID THIS COMPANY

Order #300005020

I ordered a rotary level laser on 21/03/2021 for my fathers birthday. Having paid £12.95 for delivery I was expecting a reliable delivery in time for his birthday, especially given the expected date of delivery was 31/03/2021. It is now 13/04/2021 and it still has not been delivered, with no e-mail explanation from anyone. Not impressed.

UPDATE
After me constantly having to chase them up, they said my item was delivered to the wrong address. The owners of this address say they never had any package delivered. They are honest people and we believe them. I was promised a refund nearly two weeks ago after the total failure to deliver my goods. This has still not been provided !!!! If I don't get a full refund I'll be taking this further. This company is dodgy as hell.

Update
Anastacia from the company promised me a refund, but after nearly two weeks I had to chase it up. The second person I dealt with from the company was very helpful and got me my refund.

13 April 2021
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Reply from Tradeshopdirect

I am sorry to read your review, I have looked into this and I can see that an investigation was raised with our courier as soon as you made us aware your order had not arrived. The order had been marked and signed as delivered so a signature dispute was raised. We passed on all the information that was given to us by the couriers during the investigation. I can confirm a refund has been processed, depending on your bank it can take up to 10 working days.

Rated 5 out of 5 stars

Very happy with the hand sanitizer and…

Very happy with the hand sanitizer and the speed the order was delivered.
This was the second time I bought the product,I would certainly use the web site again. Maureen Green

9 April 2021
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Reply from Tradeshopdirect

Thank you for your review, we are pleased to hear you are happy with the orders you have placed. We hope to work with you again soon :)

Rated 5 out of 5 stars

Outdoor Pest Repeller

I received the Outdoor Pest Repeller in a timely manner and am very pleased with the product. It is a bird scarer and appears to be effective especially for Magpies, although I have only used this for a few days to date.
The product is well made and imitates the sounds of a Hawk, distressed Gull or a distressed Starling - it can be activated by PIR motion or by a timer and is designed for outdoor use.

29 March 2021
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Reply from Tradeshopdirect

Thank you for your review, we are pleased to hear you are happy with the Pest Repeller you purchased from us :)

Rated 1 out of 5 stars

I recieved my item that was flimsy &…

I recieved my item that was flimsy & not as stated, also charged postage almost £4.00 even though it fitted in a standard Jiffy bag, when I asked for a full refund including postage as this was false advertising, recieved an email saying to send item back with tracking they would be happy to refund the purchase price. Item was £2.20 so on top to post it back with tracking plus original postage they know they have have got you in a win win situation, will not be purchasing anything from this company again

17 March 2021
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Reply from Tradeshopdirect

I am sorry to hear you are not happy with your order. All postage charges are clearly stated before ordering allowing you to make a decision to purchase. The item is as described in the product description and shown in the product images. Had the item been returned to us and we found that there was a fault, we would have happily given a full refund including carriage.

Rated 5 out of 5 stars

Excellent Product & Customer Service

I bought a dehumidifier from this company that performs very well indeed. After reading the reviews, I decided this was the one for me.
I was kept inform of the products arrival and was very pleased with the whole shopping experience.

8 March 2021
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Reply from Tradeshopdirect

Thank you for taking the time to review us. I am pleased to hear that you are happy with the product and service you received. We hope to work with you again :)

Rated 5 out of 5 stars

Great

Great, very good service

12 February 2021
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Reply from Tradeshopdirect

Thank you for your kind review :)

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