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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, promptness, and positive attitude in resolving issues and answering questions. Many people appreciate the personalized and understanding approach, noting that the support team is quick, knowledgeable, and genuinely committed to helping traders succeed. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including swift account verification and clear communication. Reviewers are particularly impressed with the quick response times, with many reporting issues resolved within minutes or hours, and a smooth payout process that is often received without delays. However, some customers also noted issues with server stability, which led to a loss of desire to trade, and concerns about unclear rules and rejected payouts that didn't align with trading activity. A few other people also felt that there were delays in receiving live accounts after passing challenges and that customer service responses were sometimes unclear or slow via email.

What people talk about most

Customer service

People report positive experiences with customer service, with many reviewers highlighting the support team's... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the support team for being helpful,... See more

Payment

Customers consistently note positive experiences with payment, with many reporting smooth and fast payout... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick and fast customer... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The server is different. I was looking for an alternative to a personal forex account. The chart is different especially with stop losses :) The server also closed my stop loss 90 pips lower. I have... See more

Company replied

Rated 4 out of 5 stars

Bradley, answered promptly my questions about the requirements in different challenge accounts. So I could make the right choice for my trading style, as a swing trader

Rated 5 out of 5 stars

After completing my challenge I got a question about clarification regarding some violations I had. After reading carefully what they meant, I replied with my explenation. I was suprised to hear that... See more

Company replied

Rated 5 out of 5 stars

I am finally funded ever since I joined in April 2025. Despite failing multiple times in evaluation, I am grateful that support team always there for me. I will forever remember few name who... See more


Company details

  1. Alternative Financial Services

Written by the company

TradingFunds is a prop firm run by traders, for traders. We offer instant funding, a one-step, and a two-step evaluation program, giving you flexible ways to access capital and grow based on your own trading style. Our rules are designed to give you freedom — trade during news, hold over the weekend, and no mandatory stop loss. We focus on what really matters: performance. With fast scaling and trader-first conditions, our mission is to support serious traders without unnecessary limitations.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I’ve tried a few prop firms before

I’ve tried a few prop firms before, but this firm stood out because of how clear the rules are. Everything is explained up front, and when I had a question about scaling, support replied quickly and professionally. Good experience so far.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Most firms say they offer scaling but…

Most firms say they offer scaling but make it hard to reach. Here I hit my target and they actually upgraded my account without delay. Support even congratulated me personally. That extra touch goes a long way.

8 July 2025
Rated 5 out of 5 stars

Dear readers

Dear readers, I came acrross this firm through IG. I was suprised I havent heard from this firm since I almost know every firm in the industry ( I trade for more than 7 years ) I was positively suprised about tradingfunds, you have so much freedom and they actually payout my profits. No greedy firm like the others. Make your profits, don't violate any rules and keep cashing. I received 4 payouts so far average payout is $1400. (730 was my first payout and 2510 my biggest so far )

8 July 2025
Rated 4 out of 5 stars

The server is different

The server is different. I was looking for an alternative to a personal forex account. The chart is different especially with stop losses :) The server also closed my stop loss 90 pips lower. I have never encountered this before. After these situations with the server I lost my desire to trade and decided to rip the account.
Yes. Support deserves 5 stars from the beginning. The withdrawal was also made. That's also 5 stars. Unfortunately, it wasn't high volatility. I was following the price, it was about 12-15 minutes later. It's not your fault, but the server's. And you're right, it took away my desire to trade with you.

24 June 2025
Unprompted review
TradingFunds  logo

Reply from TradingFunds

Dear Dawid,

Thank you for your honest feedback.

We’re sorry to hear that your stop loss closed further than anticipated, this can happen during high volatility or fast price movement, something even the best servers can’t always prevent. The recent upgrade was aimed at improving execution speed and overall stability, but we understand that changes like this can sometimes have unexpected effects, especially during volatile moments where slippage is more likely.

We appreciate that you had previously shared a positive review regarding your payout and support experience, and we're glad we could deliver on that. It’s unfortunate that this later situation took away your motivation to trade, and we genuinely hope you'll reconsider in the future.

If you ever decide to return, our team is always here to help.

All the best,
TradingFunds Team

Rated 5 out of 5 stars

They have good prices compared to…

They have good prices compared to others that I tried, evreything seems ok here. Im happy that I found these guys. Especially with all other firms out there

4 June 2025
Unprompted review
TradingFunds  logo

Reply from TradingFunds

Dear Keira,

Thanks a lot for the kind words, really glad to hear you're happy with us!
We know there are a lot of options out there, so it means a lot that you chose us.

Kind regards,
TradingFunds support

Rated 5 out of 5 stars

I was reading all the reviews and didnt…

I was reading all the reviews and didnt know what to expect, untill I requested my payout and yes its true. I got my 1150 payout in 14 hours or so. so thats why I leave 5 stars.

3 June 2025
Unprompted review
TradingFunds  logo

Reply from TradingFunds

Dear Constance,

Thanks for sharing your experience — and congrats on your payout!
We know trust is everything, especially with so many firms out there.
Appreciate the 5 stars, and we’ll keep doing our best to earn them.

Kind regards,
TradingFunds support

Rated 5 out of 5 stars

5 stars for the customer support

5 stars for the customer support. And 5 stars for paying me in 1 day!

29 May 2025
Unprompted review
TradingFunds  logo

Reply from TradingFunds

Dear Chris,

Thank you!
Fast payouts and solid support — that’s exactly what we aim for.
Glad we could deliver on both!

Kind regards,
TradingFunds support

Rated 5 out of 5 stars

Hello fellow traders

Hello fellow traders, I am just letting you know that I received my payout.

23 May 2025
TradingFunds  logo

Reply from TradingFunds

Dear Phoebe,

Thanks for sharing that with the community!
Glad to hear everything went smoothly — happy trading!

Kind regards,
TradingFunds support

Rated 5 out of 5 stars

I promised Rached to leave a message

I promised Rached to leave a message here once I got my payout. She told me that the process for crypto takes less than 6 hours. I told her I will promote it through all my channels if they keep their word. So a big 5 stars for keeping your word!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

I`d like to write a few nice words…

I`d like to write a few nice words about the issue with "TradingFunds Prop Firm" which instant account I purchased, and because of not quite understanding the 2% rule from the outset, I was actually not very much in the position to trade on such terms of 2% rule , so I asked for the refund for which I did not expect to be welcome and assisted for, but these people were so much cooperative and understandable that they accepted my request for the refund and issued the same a few days later! Quite awesome and very professional, Thanks a lot for such kind of reliable support!

15 May 2025
Unprompted review
TradingFunds  logo

Reply from TradingFunds

Dear Robert,

Thank you for your kind words! We're glad we could support you and provide a smooth resolution. Our team is always here to help and make sure every trader feels confident and taken care of. We truly appreciate your trust!

Kind regards,
TradingFunds support

Rated 1 out of 5 stars

The system didnt issue any certificate…

The system didnt issue any certificate or account once I pass the evaluation. message them and they say will email to my account soon. after 2 weeks still the same, and the REAL account provided after passing the evaluation still using the name Demo server.

27 April 2025
Unprompted review
TradingFunds  logo

Reply from TradingFunds

Dear Chew Nan Tang,

Thank you for your review. Unfortunately, we couldn’t find any information based on the details you’ve provided. We’ve already reached out to you, if you’d like us to assist you, please send us your email address and account number so we can look into it.

Please note that all certificates are sent automatically within one hour after being funded. Make sure to also check your spam folder.

We're happy to help once we have the correct details.

Kind regards,
TradingFunds support

Rated 5 out of 5 stars

I'm happy to receive my second payout

I'm happy to receive my second payout. This is why I will a review here.

14 May 2025
TradingFunds  logo

Reply from TradingFunds

Dear Savita,

Thanks a lot for your review and congrats on your second payout! Keep it going!

Kind regards,
TradingFunds support

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