TradingShenzhen Reviews 10,756

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 799 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly phones, for their excellent quality, fair pricing, and overall performance. Many people highlight the fast delivery and efficient order processing, often noting that items arrive quicker than expected and without additional customs fees. The inclusion of EU adapters and pre-installed Google services is also frequently appreciated. However, some customers also noted issues with delivery, specifically mentioning delays with certain courier companies. A few reviewers reported issues with product condition upon arrival and expressed dissatisfaction with the resolution process. There were also isolated instances where ordered items were out of stock after payment, leading to refunds and related financial inconveniences.

What people talk about most

Product

Users describe positive interactions with product. Many customers are impressed with the quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast shipping times, with many... See more

Order

People report positive experiences with order. Many customers praise the smooth and straightforward ordering... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent condition of products upon... See more

Price

Customers consistently express satisfaction with the pricing, often highlighting attractive and unbeatable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Vivo X300 Ultra 1TB (China Version) in Germany, absolutely no regrets. Fast delivery (much quicker than predicted), fantastic phone. Won't be my last purchase here for sure!

Company replied

Rated 5 out of 5 stars

After about two weeks of use, I can only recommend both the laptop (RedmiBook Pro 14 (2025 Edition) - Intel Ultra 7 - 32GB/1024GB) and the shop. Fast delivery and constant tracking updates. One small... See more

Company replied

Rated 5 out of 5 stars

Bought my third phone—very good experience with the store, highly recommended. Delivery to Central Europe took 8 days right to my door,Vivo x300 ultra,with no additional fees. Perfectly packaged, than... See more

Company replied

Rated 5 out of 5 stars

Ordered Vivo x300 pro. Time from purchase to delivery was only 9 calendar days, which is even less than expected. Paid price = final price. No customs or other fees added. And last but not least - in... See more

Company replied


Company details

  1. Mobile Phone Shop

Written by the company

TradingShenzhen sells high quality smartphones, tablets and other accessories from China. We offer German and English support, aftersale service and reasonable price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Everything went well - Honor Magic 8 pro

I ordered from EU warehouse on a saturday, shipped next tuesday, arrived thursday. Everything as described, well equipped, very good price/value rate. Original global version, not chinese reinstalled. I'm very satisfied

9 February 2026
Rated 5 out of 5 stars

We ordered the OnePlus 15 with delivery…

We ordered the OnePlus 15 with delivery to Belgium. The package arrived within a week. Everything was securely and safely packed. We received the parcel without any additional charges.

The OnePlus 15 came with a European firmware, and all functions work perfectly. A big plus is the 120W charger and the case included in the box.

I’m planning to order another smartphone. The only downside is the warranty period — just one year instead of the standard two years in Europe. However, I hope we won’t need the warranty.

Overall, I definitely recommend it! 👍

19 January 2026
Unprompted review
Rated 4 out of 5 stars

FIRST TIME FOR ME

So this is my first time buying something here, and i went for the VIVO X FOLD 5, no regrets at all!! Phone works great all new, but when i turn the phone on its already been setup, i dont like that so i reset the phone and i got full chinese and than i was like ahh thats why they did that xD. But im smart i used google picture translate so it went all good.
I never had a VIVO, i had Samsung, Xiaomi, iPhone. So this was little excited but also a bit scary, mostly bcs i never ordered from this website. But damn VIVO is great, the system performance looks like Samsung, so smooth and fast just wow.

I contacted them also through WhatsApp bcs i had some questions, and they replied really fast so im happy!!

BUT i give 4/5 stars bcs when they said a free EU plug 🔌 for the chinese charger, they send you a fake trash one, it didn't even fit fully and was not straight and felt like cheap plastic. So thats very disappointed.. i bought in my country one and ofc it works correctly.

If i want to buy a phone again i definitely will come here again, and next time prepared for the charger!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Good offers on the phone…

They describe the offers of the phone well, and everything is working fine. The seller sent the phone to me in 4 working days (Poland) from an EU warehouse. The phone (global version) comes with an case, cable, and charger with an EU adapter. You can always open a chat with the seller; the communication and information are good.

29 January 2026
Rated 5 out of 5 stars

I bought a Vivo X300pro

I bought a Vivo X300pro, photographer edition in Chinese Version, which ist eben better than the Europe an, because it offers a bigger battery.
Produkt was perfect packed and i received it by Global Priority within 8 working days, much earlier than promised. Delivery follows up was perfect.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

First time costumer from Philippines!

It's my first time ordering online for a very expensive item. I searched for many online shops and this shop met all my expectations.

Fast transaction and timely delivery! I ordered last Jan 29 and it arrived on Feb 5! For reference, I'm from Philippines.

Thank you, thank you! Love love love my Xiaomi 17Pro Max!

29 January 2026
Rated 5 out of 5 stars

Reliable seller - second purchase

I'm satisfied with my purchase of the OnePlus 15 from TradingShenzhen. The phone was packaged carefully. The price was excellent, about 40% cheaper compared to what I would pay in Poland. This is actually my second purchase from them (previously bought a OnePlus 6), and both experiences have been positive. I would definitely recommend this seller and the OnePlus brand to anyone looking for good value on quality phones.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Was almost perfect

Was almost perfect, the tracking number doesn't update during one week. but the packet arrive perfect after that.

4 February 2026
Unprompted review

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