TradingShenzhen Reviews 10,756

Bought One Plus 12 12/256Gb 2 years ago and i'm still using it. I live in europe and the package came without a problem, 19 days from the moment of making an order. I had no problem with ordering or with the phone. I'm very happy because i bought the phone for 30% less than i would in my country and I will certainly buy my next phone here if it will be available :D

they sold me a broken phone and did not refund me or help me with assistance on how to fix it. there goes 500 dollars down the drain and shipping costs. dont buy from them.

I ordered a phone on February 27 from the EU warehouse because it was supposed to ship faster. The listing showed 8 units in stock, but five days later they contacted me saying the device was actually out of stock. On top of that, customer support is basically non-existent and hasn’t been helpful at all.

Always great prices, equipments and support, the best of the bests to buy mobile phones worldwide !

The customer service is outstanding: fast, helpful, and professional. I’m fully satisfied and can confidently recommend it to everyone.

If every single store would be like TradingShenzhen, world would be perfect. Goods are sent always on time and they're not fakes. I also really appreciate loyalty program which allows you get more discount for already low prices. It's absolutely the best store to buy electronics from China.

my first purchase from this store, after around a week or two i decided to pull the trigger and order something. i was genuinely surprised that it only took 5 days to arrive where i live even though it was coming from china + the website had a big banner saying that there is going to be no deliveries due to the chinese new year. the phone arrived decently packaged and spotless, they even included a small card saying that everything was tested and without issues. do recommend and will use the store again in the future

They always reply on WhatsApp even on Chinese hlidays. Very good customer service and best prices ever in the world! I bought the Xiaomi 17 Ultra Leica Edition. I had this phone for 2 weeks now and I have to say that this is my first Ultra phone and true flagship, but the 4th Xiaomi. Coming from a Poco F4 GT, this is a huge leap forward. VERY IMPORTANT: I am in Europe and everything works, apart from Android Auto, including Mi Mover app! I tested it when moving all my data and it worked flawlessly! All the notifications are coming in as long as you grant all the permissions needed and you put the apps on "No restrictions" with the battery optimization options. Also, Trading Shenzen is the best, I ordered from the China warehouse to be cheaper, but they sent it from the EU warehouse anyway and it came right on time for my birthday! Thank you!

I ordered an Oppo Find X9 Pro - 1TB on the 13th of February. It is now the 1st of March and I still have not received the phone or even a response to either of my two messages to customer support through their website. This is my first time buying from this website. When I bought the phone, it was listed as in stock and had an estimate arrival time between the 23rd of February and the 28th of February. My order status on their website lists that my payment was received on the 13th and that the order has only just begun being processed on the 28th. As stated earlier, I have reached out to their customer support team twice now through their website's customer support page, and have received no response. I don't know how things are going to turn out, but I am very concerned what other troubles I am going to run into with this seller, or if I'm ever going to receive the phone at all or will need to involve my credit card company.

Update:
I am well aware of the banner stating the delays from your Chinese warehouses. However I was not aware that the phone I was ordering would be coming from one of those locations. I assumed that the item being listed as in stock and estimated to arrive in 10-16 days ment it would be coming from a European warehouse. The item listing was not specifically stated as being from a Chinese location, had an inaccurate delivery estimate, and I did not receive any clarification about my order until leaving a public review. I want the phone, and I'm willing to wait to get it, but I wish I had known what was going on sooner.
So would you like to try and resolve this issue in a professional manner and I will increase the review rating, or do you want to keep talking to me in a rude and aggressive manner?

2nd Update:
I am a new customer. I only heard about your website while researching where to buy the phone. I didn't look around your website and see your other listings that WERE from Europe. I went straight to the search bar and found the exact phone I wanted.
Yes, my order did show as being processed around the time of me making this post. My two other private messages to your support team however were sent days ago and never received a response that would have prevented me from leaving this review.

3rd Update:
When I say private I mean I reached out directly through your websites customer support page. I don't use WhatsApp or really any social media.
That being said, would you like to discuss this further over email to try and reach a resolution, or will we be leaving it at this.
Context for onlookers: it appears some team on their backend was also on holiday and did not create a work order or whatnot for my inquiries directly through their website, so try to email them directly or use some other mode of communication if you don't get a response.

Very good experience! Perfect comunication, fast delivery, good product, best price.

first i bought Oneplus 15 from Trading Shenzhen. i was satisfied with service. so i bought another phone, this time Honor win rt. they have a good range of phone with lower price. hope they add more phones with even lower price

It was a faster delivery, more than what was expected. The product is simply as good as its suposed to be. Maybe unknown, altought very trust worthy page.

I had a very unpleasant experience with this seller. I bought a phone from their Eu Warehouse online store, an Oppo Find X9 Pro and paid for the product, as it appeared to be on stock. Four days after placing the order i sent an email to them to inquire why it is taking so long to dispatch my order, and a store representative replied that my phone should ship that day. After a few hours i got another email notifying me that they can't send me my order because the phone that i ordered and paid for, is not in stock, and they also refunded my money, minus the local bank comisssion which i lost in the process, and all i got from them was an email saying that they are sorry. So my advice is to stay away from tradingshenzhen if you don't want to "buy" products which are not in stock and be treated with lack of professionalism and respect.

Good prize, fast Delivery

Purchased some Oppo Enco X3 wireless earbuds recently, they took about 5 working days to arrive, constant updates through email and a tracking number was sent too. Very good earbuds to pair with my Oppo Find X9 Pro, will purchase from this site again in the future

great prices. Clear rules. Good contact. Great selection of great products.

We bought our Vivo phones from this store and we’re really happy with everything. The shipping was super fast – the package arrived much earlier than we expected. The phones are great too, exactly as described and working perfectly.

We definitely recommend this store. Great service and a smooth, hassle-free experience!

I just bought my first product at tradingshenzhen and have to day that I am really possitively surprised:
Before placing the order, I had a really friendly and professional contact with them and they quickly answered my questions about the product.
After the order and the payment, the product - a amartphone - was quickly delivered from a European warehouse to me. I am located in Germany.
I will definitely order from them again.

The device arrived perfectly and without any issue. Will buy again

The product arrived in Germany with fast delivery and without paying taxes. fast, secure and trouble-free service