Awful customer service. Kept asking me to give them financial information that I had no way to give them because of a glitch on their end and told me I wouldn't be able to trade the money they let... See more
Company replied
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Awful customer service. Kept asking me to give them financial information that I had no way to give them because of a glitch on their end and told me I wouldn't be able to trade the money they let... See more
Company replied
Literally the worst trading platform for futures contracts. Linked accounts can't use brackets for trades. The market replay is absolutely atrocious. Extremely difficult to set the tp and sl after pla... See more
Company replied
Worst platform to trade on, you will lose, your orders will not go through, prop firms will win vs you, I do not recommend at all
Company replied
unusual bugs. Logged in one day with my whole entire layout cleared. Noticing lag as well. Seems like I am not the only one having this issue. It definitely isn't my internet or computer getting bogge... See more
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936 Home Road, 43015, Delaware, United States
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Its a nice Plattform overall. But they cant fix the big volatility days, even its expected and you could prepare...
In 2026 and evolving Technology, it shouldnt be a Problem to handle high Volume days.

Reply from Tradovate
Tradovate is horrible, every other week the website is Down can’t trade. So difficult to set up stop loss and tp. I would stay away unless a prop forces you to use it.

Reply from Tradovate
Use this company if you love weekly magical errors right before market open which magically erase your tp and sl and will be fixed once your account is blown. tradeovate is rigged.

Reply from Tradovate
Funny how for multiple weeks you guys have issue right before market open not allow us to place any trades. frauds

Reply from Tradovate
For weeks I have been having issues with Tradivate I have multiple accounts with a few prop firms funny how when there is good value in the market they conveniently put my accounts in something called cooled down( what ever the hell that means.) Tried again today to access my accounts on tradeview and couldn't get in tried to login in to tradivate and take the trade from there and some how blew the account. You guys are a joke!! I really hope these prop firms stop using you they are really hurting good traders.

Reply from Tradovate
I just started using Tradovate as my broker this month. There was an outage with them and NinjaTrader this morning and I ( and other customers) could not get out of the trade. I hit my Take PROFIT and it did not fill the order. Instead I was stuck in the trade until I hit my stop loss and loss thousand dollars. Called and emailed thinking they would make it right but they wanted to place blame on TradingView even though it was them that had the issues on their end. All I ask if they could remove it since it was in their end. Where is the compassion for the client and the responsibility for the error they did. They offered $50 goodwill but I'm still down 1k. If they didnt have the issue I would not be down money. Definitely would not refer anyone to Tradovate. If they were have made it right, then I would have respected them.

Reply from Tradovate
Literally the worst trading platform for futures contracts. Linked accounts can't use brackets for trades. The market replay is absolutely atrocious. Extremely difficult to set the tp and sl after placing a trade (see above for no brackets on grouped accounts). Prop firms are only using this platform bc it's cheap to use. Trading on mobile is terrible, just look at the reviews in the google play store.

Reply from Tradovate
I applied to open an account, but then, with no clear explanation, my application was rejected.
They made feel like I am asking them for a loan or trying to borrow money from them, whereas they are actually getting mine.
What a joke!

Reply from Tradovate
I feel bad for Tradovate getting all the hate, so I wanted to offset it. I've been using them for over 2 years on a personal account and have NEVER had a single issue. Customer support is GREAT and super responsive. Market orders execute properly, and the backend risk settings are phenomenal.
It's not until you trade with a PROP FIRM using Tradovate that you start having problems, and 10 times out of 10, its the prop firm that's the headache.
Overall, Tradovate is a great company, and prop traders should know the difference. Find your prop firm on Trustpilot to downrate them that way. Tradovate has been nothing but good for me and my family.

Reply from Tradovate
Stop-Loss Failure Caused Significant Loss
I am extremely dissatisfied with Tradovate due to a critical failure of their stop-loss system.
I had a properly placed stop loss on a live trade. Despite the market trading directly through my stop price, the order did not execute. As a result, what should have been a controlled, predefined loss turned into a massive and unacceptable loss totaling thousands of dollars.
A stop loss is not an “optional” feature—it is a core risk-management tool. When it fails, traders are exposed to catastrophic losses they explicitly took steps to prevent. This was not user error; it was a platform execution failure.
I have reached out seeking clarification and rectification, because this level of failure is unacceptable for a professional trading platform handling real capital. If Tradovate cannot reliably execute stop losses during fast market conditions, traders deserve to know that before risking their money.
I expect this issue to be taken seriously and rectified appropriately. Until then, I cannot recommend Tradovate to anyone trading with meaningful size or strict risk controls.

Reply from Tradovate
The reviews I am reading just don’t make sense. Tradovate is regulated futures broker based in the US. I was a TradingView user since 2016; their fees got progressively more expensive with limit value add. If you want a broker that gives you a variety of ways to read real futures volume tradingview cant compete. Before judging experiment with their indicators use the app (I use the web interface) for a while and you probably will be surprised.

Reply from Tradovate
Stay well away absolute con purchased a $25000 instant funded account with tradeify for $206 to avoid going over the daily drawdown of $1000 set it to $800 placed 4 trades lost 3 and the stoploss didn't kick in so lost $800 on the 1st day waited for next day trading placed 1 trade 30 seconds later trading revoked account closed!fuming never trade with prop funds again.

Reply from Tradovate
This is the biggest sh!t what I have ever seen
Absolutely not user friendly .... HIGHLY DO NOT RECOMMENDET

Reply from Tradovate
Always problems with subscriptions even if i am trading with a prop firm and i have to pay nothing they take money monthly, and it's the second time i can not trade just because of a technical problem even if it should be a winning day i just can't trade. Awful experience, do not trade with them even with prop firms choose somewhere else

Reply from Tradovate
I like their Tradingview integration. No downtime, everything works good. Deposits come in the same day, withdrawals also get processed very quickly and once money leaves Tradovate it arrives in my account in few hours. 50 dollars liquidation fee sucks but what you can do to avoid that is stop trading before you get liquidated.

Reply from Tradovate
terrible, incompetent customer service if 0 stars was an option it would be 0
horrid cant log in most time on top of the fact th
i have never seen such blatant fraud. i have pictures. you will never ever pass a prop firm challenge using tradovates platform. i keep trying spending thousands of dollars thinking i had a fair chance. every wick ends on my stop. then will drop dollars before it even registers on the chart. stops taken out without price coming anywhere near it. the only way i get anywhere near fair use is if i have stop unreasonably crazy out of the way and hold it near where i want to drop it. then i risk using platform without a real stop. this is criminal.
Just awful, no response from their support. Very ugly platform to use. Horrible company to deal with.
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