TrafficReviews 

66
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

We rented a car for a day roadtrip in our hotel near Rethymno, Crete from the company trafficrent.gr and the experience was great. Everything was smooth, without any problems, the car was new and clea... See more

Rated 3 out of 5 stars

Delivered at hotel in time. Car older than expectations, more than 100.000 km and not in a good shape. A lot of noises from suspension, scratches all around, right sight seat dirty. Engine failure... See more

Rated 1 out of 5 stars

We rented a car from Traffic and ended up with a very old car that had driven over 160,000 km, while the price of €560 was top notch compared to other rental companies. In addition, we had to pay i... See more

Company replied

Rated 5 out of 5 stars

We have used the traffic car hire service at Aquila Rethymna Beach on 2 occasions and both times it was fantastic. Very helpful with recommendations on places to go. Straightforward to book. Vehicle w... See more

Company replied

Company details

  1. Car rental company

Written by the company

Welcome to Traffic Rent a Car, your premier car rental destination in Crete, Greece. With our fleet of top-performing high end cars, you're guaranteed a comfortable and stylish ride wherever you go on this beautiful island. Whether you're looking for a luxury sports car or a family-sized SUV, we've got you covered. Our friendly team is ready to serve you with exceptional customer service and expert knowledge of the local roads and attractions. Book your rental today and explore the wonders of Crete in style.


Contact info

3.5

Average

TrustScore 3.5 out of 5

66 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(66)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

We rented a mega old car from Traffic at a top price

We rented a car from Traffic and ended up with a very old car that had driven over 160,000 km, while the price of €560 was top notch compared to other rental companies.
In addition, we had to pay in cash because the company's card terminals did not work. It smells far away of cheating with tax and VAT. Definitely not a company worth using.
The company was otherwise recommended by our hotel ALKION, who very helpfully handled the contact with Traffic.
Is it necessary to say that the company's man was like sunk into the ground the second after we had been handed the key.

6 July 2023
Unprompted review
Traffic logo

Reply from Traffic

Hello MrNielsen, thank you for your feedback. We are sorry to hear the car wasn't up to your standards. However, we always offer the opportunity to our clients to see the car before they complete the rental process. We are a company committed to offering 24hour service to all our clients as we are a Crete wide company and also we offer a great insurance plan. That factors in the price. Thank you for booking with us.

Rated 4 out of 5 stars

Top service with Konstantine at the Avra Imperial Hotel

Konstantine at the Avra Imperial Hotel in Kolyumbari was a pleasure to work with. He gave us a van on relatively short notice without any fuss. His travel advice was also greatly appreciated

29 June 2023
Unprompted review
Traffic logo

Reply from Traffic

Thanks a lot Paul! <3

Rated 5 out of 5 stars

The reservation of the car was very…

The reservation of the car was very uncomplicated, the lady was very nice, also spoke very good German and gave us a good tip for a round trip when asked. The car was in extremely good, mint condition. The price was fair.

9 June 2023
Unprompted review
Traffic logo

Reply from Traffic

Thanks Tim! We are always happy to share our secrets for a good time in Crete! We would love to see you back!

Rated 5 out of 5 stars

Fantastic customer focus at Traffic…

Fantastic customer focus at Traffic office in Avra Imperial Kolymbari. Kostas helped us finding a perfect car with short notice and also me damaging the side mirror was taken care of professionally and very reasonable cost. Many thanks!

8 June 2023
Unprompted review
Traffic logo

Reply from Traffic

We love to do our best for our clients. Thanks for the review!

Rated 5 out of 5 stars

Highly recommended

We have used the traffic car hire service at Aquila Rethymna Beach on 2 occasions and both times it was fantastic. Very helpful with recommendations on places to go. Straightforward to book. Vehicle was very clean and in excellent condition. The lady who dealt with us was great

7 June 2023
Unprompted review
Traffic logo

Reply from Traffic

Thank you so much for the review! He hope to see you again soon!

Rated 5 out of 5 stars

Great experience

Great experience ! Cristina , was so kind and helpful giving us all guidance needed!

2 June 2023
Unprompted review
Traffic logo

Reply from Traffic

Cristina send her best!

Rated 5 out of 5 stars

Me and my girlfriend rentes a car for…

Me and my girlfriend rentes a car for this service. And couldn’t be happier. It was cheap, easy and fast. Definitely recommend this if you want to see some different things on Crete.

-The Danish Guy

31 May 2023
Unprompted review
Traffic logo

Reply from Traffic

Thanks so much Alex!

Rated 5 out of 5 stars

Simply perfect

Rented the Porsche, nice car, good help, easy and flexible. Just perfect.

20 May 2023
Unprompted review
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Reply from Traffic

Our luxury fleet is our pride! Thanks Joey!

Rated 5 out of 5 stars

Our agent at the hotel was extremely…

Our agent at the hotel was extremely helpful with our car booking and also with directions and suggestions. I really appreciate her excellent customer service and flexibility.

27 April 2023
Unprompted review
Traffic logo

Reply from Traffic

Thanks Ann!

Rated 2 out of 5 stars

Extreme rates

From the front desk of Avra Imperial Resort we rented a Toyota Corolla for one day. I would expect a higher rate than a street rental but 200 euros for a day compared to 70/80 elsewhere is over the top. Never Traffic again

21 September 2022
Unprompted review
Rated 2 out of 5 stars

I am sorry to be so late in my post

I am sorry to be so late in my post. In June I rented a car from them for 12 days from their desk inside the Avra Imperial Hotel in Kolimbari. They offer brand new or really recent models. Really good car, but, we accepted (lets say) a mid/high fare for the promise that for a day they would give us a Suzuki Jimny to go to Balos. Day later when we asked the exchange we were told that they were no longer available Suzuki Jimny because of the high demand….but but we could have rented one Suzuki Jimny for extra 65 euros! Crazy !
They also did not have an office at the airport and when I left the car in perfect condition at a multi-brand parking lot as previously instructed (I photographed the car in every detail before handing back the keys to guarantee myself) I was expecting (as promised from their clerk at Avra Imperial desk ) a call confirming that the credit card slip in their hand for the "excess" was been destroyed. There was plenty of time to have someone checking the car, we had 3 hours waiting before our flight and I had bought a sim card with a Greek phone number. It was very easy to call me, they had promised it to me. They never called me. After several emails to recall it to them and 2 faxes, I was able to talk to Agia Marina's head of office who, only by voice, assured me that the credit card slip was destroyed. During the renting time I discovered that at the delivery they did not marked the amount of gasoline and when I asked explanation an how I should had to behaved with fuel at the the redelivery I was replied to do as I wanted!

7 September 2017
Unprompted review
Traffic logo

Reply from Traffic

Thank you for leaving your review and we truly apologize for the inconvenience. We are reviewing our guarantee policy to make sure that our clients remain at ease moving forward. Best regards, Traffic Rent Sales Team!

Rated 1 out of 5 stars

Extremely rude clerk at the desk!

We are staying at the Avra Imperial resort in Crete, where Trafficrent ha an in-house shop. We kindly go to the clerk and ask him for the rates, since they do not appear on either their flyer or their website. He then asks us for how long; since we only need the car for a few hours I ask if they do half-day rentals. Answer: No!
Okay full day it is then. How about the rates? 60 euro for the cheapest, 3.500 for the most expensive; okay fair enough, could have specified further - but I would like to know the price-range before getting any further details.
He then tells us we are probably better off taking the bus or a taxi, then discards us and speaks to the next customer in line.
I would never rent a car with this company for this sole reason of him being this rude - especially when we are coming to him in their shop at a 5-star hotel! If this was the only car-rental on the island I would rather book online than have that jerk get the commissions!

27 June 2017
Unprompted review
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