John and team most helpful with my inquiries about products And arranged my order very promptly With shipping And received very quickly 👍👍👍
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See what reviewers are saying
It took almost 3 months for them to send an item i bought (antenna bracket) and they didnt give any urgency when I escalated to them mutliple times that I haven't received my item. They paid parts of... See more
Trailbait have designed, manufactured and supplied exactly what I was looking for. After installing the light bar I have been nothing other than impressed by the quality and simplicity of the it... See more
I ordered the Next-Gen Ranger Raptor Behind-Grille Light Bar with the Ultra-Vision Nitro MAXX on a Thursday and they arrived in Adelaide on the following Wednesday with everything required to fit th... See more
3.7
Average
52 reviews
Hasn’t replied to negative reviews
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Improved Communication Required
Numerous chat requests and emails through the web page went unanswered. Left phone message after product received requesting installation instructions again no response. Product looks great just what the MU-X needed to improve night driving.
20 February 2023
Fitted raptor in grill lights
Fitted raptor in grill lights. Easy as the kit fit perfectly no cutting or drilling anyone could do it
19 February 2023
Quick delivery and excellent colour…
Quick delivery and excellent colour brochure how to install
8 February 2023
Awesome product
Awesome product, clear communications and upfront help when discussing product types.
Bought the behind the grill LED bar, ditch light mounts including antenna mount for the Next-Gen Raptor.
Will be recommending to others to use TrailBait! 100%
8 February 2023
Instructions not included and appears…
Instructions not included and appears as though I have been charged $300 for two brackets.
5 February 2023
Reply from Automotive Group Australia
Hello Brad,
We are sorry to hear that you did not receive the instructions with your purchase. We understand how frustrating it can be to not have all the necessary information at hand, and we want to assure you that we do provide instructions with all our products. It is possible that the instructions may have ended up in your spam or junk email folder, and we recommend checking all folders in your email account to ensure you receive all the necessary information.
Regarding the charge for two brackets, we apologize for any confusion that may have arisen. We strive to be transparent about our pricing and aim to provide our customers with upfront information about the costs associated with our products.
We appreciate your feedback and want to ensure that you are completely satisfied with your purchase. In light of your experience, we would like to offer you a discount on your next purchase as a gesture of goodwill. Please contact us directly if you are interested in taking advantage of this offer or if you have any further questions or concerns.
Thank you for choosing our products, and we hope to have the opportunity to serve you again in the future.
Premium Quality
The material arrived on time. The quality is great and will definitely purchase again.
25 January 2023
Great company with awesome products
Great company with awesome products, the communication was top notch with them responding to my questions very quickly. Once the order was placed I was happily surprised by how quick they dispatched it. Will 100% buy from them again, very satisfied.
25 January 2023
BT50 “Behind the Grill” Lightbar
Great bit of kit, easy to follow instructions and looks like a factory install.
Only one bit of criticm, a female connector would have been useful for the dash switch.
5 February 2023
Reply from Automotive Group Australia
Thanks for your feedback! We are now supply an adaptor to make it easier to connect to the dash switch!
Quality Product
Great service. Ordered on Monday. Received on Wednesday. Quality product and great service.
24 January 2023
Good product, good fit ....
All went smooth from the time I ordered to the time I recieved it.
I installed it, perfect, was exactly what I ordered, quality very good and fit for its purpose, though I had no issue, maybe some would benifit from installation instructions bèing included ...
24 January 2023
Reply from Automotive Group Australia
Hi Steve, sorry you missed out on the instructions, we have a great set of comprehensive instructions that would have made things easier for you! We trust you are enjoying your light.
Recommended
Communication and support was excellent. Postage was fast and install was easy with the instructions supplied.
24 January 2023
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