Banner for Traingift

Traingift Reviews 481

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward ordering process, often highlighting how quick and easy it is to purchase gift cards. Many appreciate the product itself, finding the gift vouchers to be a unique, practical, and customizable present, with various design options and the ability to add personal messages. However, some customers also noted issues with the booking process, specifically mentioning difficulties with time selection, limitations on browsing options, and occasional website reloads. A few other people also felt that certain journeys were not available through the platform, even if they were directly accessible elsewhere, and some encountered problems using vouchers for specific types of bookings, such as round trips with railcards.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Product

People report positive experiences with the product, finding it an easy, helpful, and efficient way to send... See more

Website

Consumers generally express satisfaction with the website, often describing it as easy to navigate and use... See more

Booking process

Users describe ambiguous interactions with the booking process. Many customers found the booking experience... See more

Order

Reviewers highlight positive aspects of the ordering process. Customers consistently describe it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used this site a few times now. Overall, it's pretty user-friendly and does a good job at displaying the information. The checkout and payment always goes smoothly. To improve, it would be good t... See more

Company replied

Rated 5 out of 5 stars

This was such an easy process. Checked to see which network operator ran the trains for the required journey, checked to confirm train gift was accepted by the operator and clicked direct link. Just f... See more

Company replied

Rated 5 out of 5 stars

I've been using Traingift for 2 years now, cause an association where volunteer pays me in voucher and since I take many trains I asked for Traingift vouchers. If you have any difficulties in the book... See more

Company replied

Rated 5 out of 5 stars

Love that I can get a gift for family to come home more often. Knowing they always have the funds to get a ticket makes it more personal than money. Lots of ways to personalise the gift certificate. V... See more

Company replied


Company details

  1. Gift shop
  2. Railway ticket agent
  3. Travel agent

About Traingift

Written by the company

Traingift is a premium gift voucher, redeemable for Interrail passes and train journeys to over 25,000 destinations across Europe.

This gift card allows the recipient to travel to their preferred destinations, whenever they choose.

Customize your gift with a personal image and message, beautifully printed on high-quality photo paper and presented on an elegant green gift card, or as a last-minute gift. We send the physical gift cards with free priority shipping worldwide. Our digital gifts are ready to give within 5 minutes.

The recipient easily books their train journey to a destination of choice or an Interrail Pass for flexible travel. From luxury trains to affordable intercity journeys, no matter how near or far, everyone will find the perfect option for an exiting train journey.

We strive to provide the best customer service. That is why we are available 24/7 for both the gift givers and the recipients. So far we've helped hundreds of thousands of customers giving and receiving the gift of making memories.

Give your recipient the freedom to decide when to travel and where to explore. We believe in experiences over things.

The #1 train gift card in Europe

Written by the company

2 year validity
Plenty of time to redeem
Free worldwide delivery
Instant delivery of digital gifts
Personalize your gift
Add a photo and a message
Train journeys around Europe
Travel to over 25,000 destinations

The perfect gift for sustainable travel

Personalize your gift with a photo and message

Choose instant email delivery for a quick, paperless surprise, or a printable gift card for a personal touch. Every Traingift supports sustainable travel, helping reduce carbon footprints while creating unforgettable journeys. Gifting that’s good for your loved ones and the planet!

Contact info

  • Concertgebouwplein 7, 1071 LL, Amsterdam, Netherlands

  • traingift.com
Promotion box for Traingift

Need ideas for the perfect gift? 🎁

A flexible train gift card is the perfect gift for lifelong memories!

4.6

Excellent

TrustScore 4.5 out of 5

481 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Christmas Gift

This gift card will help my daughter to travel to and from Uni. It was really easy to navigate the site and purchase the gift card. Was pleased to see different delivery options too. Will definitely use TrainGift again.

23 December 2025
Traingift logo

Reply from Traingift

Dear Customer,

Thank you for your wonderful feedback!

We’re delighted to hear that you found the site easy to navigate, appreciated the delivery options, and that the gift card will help your daughter with her travels.

We look forward to assisting you again in the future!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Love how easy and amount can personalise

Love that I can get a gift for family to come home more often. Knowing they always have the funds to get a ticket makes it more personal than money. Lots of ways to personalise the gift certificate. Valid for 2years offers real flexibility.

23 December 2025
Traingift logo

Reply from Traingift

Hello Emma,

Thank you for your wonderful review!

We’re delighted to hear that you appreciate the personal touch of giving a gift that helps your family travel, and that you enjoyed the flexibility and personalization options of the gift certificate.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Innovative and Efficient

Very efficient process and a great gift idea to ease the travelling burden of friends and family.

23 December 2025
Traingift logo

Reply from Traingift

Hello Sarah and Russ,

Thank you for your feedback!

We’re glad to hear you found the process efficient and that the gift makes traveling easier for your friends and family.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Christmas Bauble. Very easy experience to order a treat…

Very easy experience to order a treat for a dear friend for Christmas 2025.
The selection of gift cards are pretty.
The payment details were efficient and I'm looking forward to my friends reaction as she uses trains for holidays regularly.Thankyou!

23 December 2025
Traingift logo

Reply from Traingift

Hello Anne,

Thank you for your lovely review!

We’re thrilled to hear that you found the ordering experience easy, enjoyed the selection of gift cards, and appreciated the efficient payment process.

We hope your friend loves the gift and enjoys using it on their travels!

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Excellent straightforward service

Excellent straightforward service, hoping the next stage of the holiday is as easy, thank you.

23 December 2025
Traingift logo

Reply from Traingift

Hello Joanna,

Thank you for your feedback!

We’re delighted to hear you found our service straightforward and hope the next stage of your holiday is just as smooth and enjoyable.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Easy to use website with a great product

Easy to use website with a great product

22 December 2025
Traingift logo

Reply from Traingift

Hello Michael,

Thank you for your feedback!

We’re delighted to hear that you found the website easy to use and enjoyed the product.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

That I could send travel to someone…

That I could send travel to someone abroad

22 December 2025
Traingift logo

Reply from Traingift

Hello Majella,

Thank you for your feedback!

We’re glad to hear that you enjoyed the ability to send a travel gift to someone abroad.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Great Site

Really easy to navigate, can personalise to make it extra special

22 December 2025
Traingift logo

Reply from Traingift

Hello Vicky,

Thank you for your kind review!

We’re happy to hear that you found the website easy to navigate and enjoyed the personalization options to make your gift extra special.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Easy from the USA

I was nervous since I am in the US but the site made it simple to get my daughter gifts.

21 December 2025
Traingift logo

Reply from Traingift

Hello Mary,

Thank you for your kind review!

We’re glad to hear that the site made it simple for you to get gifts for your daughter.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Website was easy to use and understand

Website was easy to use and understand. Good customisation options

22 December 2025
Traingift logo

Reply from Traingift

Hello Victoria,

Thank you for your feedback!

We’re glad to hear that you found the website easy to use and appreciated the customization options available.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

I loved how easy it was to purchase as…

I loved how easy it was to purchase as well as how easy it was for me to personalise it for my mother for her Christmas present she’s been into sleeper trains recently so this was the perfect gift

21 December 2025
Traingift logo

Reply from Traingift

Dear Customer,

Thank you for your wonderful review!

We’re delighted to hear that you found the purchase and personalization process easy, and that it made the perfect Christmas gift for your mother, especially with her interest in sleeper trains.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Really easy and simple to use.

Really easy and simple to use.
Good choice of options.
Love that it can be used in so many different places.

21 December 2025
Traingift logo

Reply from Traingift

Hello Alex,

Thank you for your great review!

We’re happy to hear that you found it easy and simple to use, enjoyed the range of options, and appreciated the flexibility of using it in so many different places.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Great idea for a present

Really easy to use for our nephew who travel by train alot. Came through on email really quickly. Thank you.

20 December 2025
Traingift logo

Reply from Traingift

Dear Customer,

Thank you for your wonderful feedback!

We’re delighted to hear that the process was easy for your nephew and that the gift came through quickly by email.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Very well done service

Very well done service: a wonderful gift

20 December 2025
Traingift logo

Reply from Traingift

Hello Federico,

Thank you for your kind words!

We’re delighted to hear that you had a great experience and that the gift was wonderful.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Excellent experience

Excellent website so easy to use. Would use this experience again as my son lives in France.

20 December 2025
Traingift logo

Reply from Traingift

Hello Lynn,

Thank you so much for your kind feedback!

We’re thrilled to hear you found our website easy to use and that you’d use our service again—especially to send a gift to your son in France.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Very easy to use and a great gift.

Very easy to use and a great gift.

20 December 2025
Traingift logo

Reply from Traingift

Hello Aiden,

Thank you for your kind feedback!

We’re delighted to hear that you found our service easy to use and that the gift was a hit.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

Easy to use the booking for Christmas present

Easy to use the booking site. Even promised delivery before Christmas.

19 December 2025
Traingift logo

Reply from Traingift

Hello Pauline,

Thank you for your kind feedback!

We’re delighted to hear that you found our booking site easy to use and that your order was delivered in time for Christmas.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars
Traingift logo

Reply from Traingift

Hello Alex,

Thank you for your feedback!

We’re delighted to hear you found our website nice and easy to use.

Kind regards,
Nikolas
Traingift Team

Rated 5 out of 5 stars

good gift

Process was easy

18 December 2025
Traingift logo

Reply from Traingift

Hello Iain,

Thank you for your feedback!

We’re glad to hear that the process was easy for you.

Kind regards,
Nikolas
Traingift Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look