They failed to provide the online course, were rude, condescending and refused to provide a refund. I would not recommend anyone use them.
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See what reviewers are saying
I completed a 2-day MHFA course at Training Aid Darlinghurst. Course content and instructor were brilliant but the facility cleanliness is in desperate need of maintenance. Training rooms are extremel... See more
Terrible interface, had to repeat online component 4 times to get it to save properly, kept logging me out, took 6 hours instead of 90 minutes. Face to face component was inconsistent with online... See more
old equipment, no sanitation cleaner for manikins, did not cover materiel which was meant to be covered and tried to charge me for 5% for saving account payment Reply : at the time i was given the... See more
Company replied
Company details
Written by the company
Training Aid Australia Pty Ltd is a Registered Training Organisation (RTO ID 91411) providing training services across Australia and Internationally.
Contact info
100 William Street, 2000, Woolloomooloo, Australia
- 1300 236 765
- info@trainingaid.com.au
- trainingaid.edu.au
1.2
Bad
238 reviews
Hasn’t replied to negative reviews
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we have theory component and practice …
we have theory component and practice component . Shane explains the contents very well
9 November 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Course at Sunshine venue
The lady was lovely however I did a cpr course last year with a different company which was much more in-depth. She was also a smoker along with half of the others on the course; in a very small room for me as a non smoker the smell was really quite disgusting. The venue I attended was at Sunshine; easy to get to & free parking, staff were very accommodating.
8 November 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you for leaving your feedback. We will look into this issue and figure out a way to resolve it. As Sunshine is a warehouse, there are various options which become available to sort out this issue. Thank you once again for assisting to improve our venue and product!
Regards,
Jared
I really enjoyed the trainer who ran …
I really enjoyed the trainer who ran the class it was very professional and fun. Would definitely recommend anyone to do their course there.
7 November 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thanks for your review! We hope to see you again.
Regards,
Jared
Excellent experience with Training Aid …
Excellent experience with Training Aid Australia. I would highly recommend this company to anyone who is seeking their First Aid Certificate. The facilitator made it very easy to understand and has made me more confident if an emergency situation may arise.
6 November 2017
Unprompted review
Reply from Training Aid Australia
Hi Kristie,
Thanks for your review! I am glad you found our course useful!
Regards,
Jared
Reply from Training Aid Australia
Hi Linda,
Thanks for your review!
Regards,
Jared
Excellent and would highly recommend …
Excellent and would highly recommend training aid
2 November 2017
Unprompted review
Reply from Training Aid Australia
Hi Robert,
Thank you for the review!
Regards,
Jared
Informative but not the best
2 November 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you for leaving us a review.
if you like, you are more than welcome to contact me directly and let me know where we can improve? If you would like to further this conversation please contact me at enrol@trainingaid.edu.au. We would like to encourage you to get in contact with us so we can improve our services.
Regards,
Jared
Shane was the best First Aid trainer …
Shane was the best First Aid trainer I've ever had - engaging and incredibly knowledgable
1 November 2017
Unprompted review
Reply from Training Aid Australia
Hi Kate,
Thanks for the review!
Regards,
Jared
Reply from Training Aid Australia
Hi there,
Thank you very much for your review! We hope to see you again!
Regards,
Jared
Shane is the best instructor
Shane is the best instructor. The class was so fun and interesting that I didn't doze off
1 November 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again!
Regards,
Jared
i would have given 5 stars but you need …
i would have given 5 stars but you need to STOP emailing and asking for feedback
31 October 2017
Unprompted review
Reply from Training Aid Australia
Hi Emma,
Thank you for your review!
It has recently come to our attention that there were a few automated emails that were being sent which were meant to be switched off once we started requesting reviews on the Trustpilot platform.
Thank you for bringing this to our attention, I will look into it immediately. If you have the time, could forward the different emails you received requesting feedback to me so I can adjust the settings? My email address is enrol@trainingaid.edu.au.
Thanks in advance!
Regards,
Jared
GOOD QUALITY AND EDUCATIONAL COURSE
28 October 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review, Kayhan. We hope to see you again!
Was there any particular reason you did not give us 5 stars? We would like to encourage your feedback, please send to enrol@trainingaid.edu.au.
Regards,
Jared
First Aid TRAINING
I have done the First Aid in Training Aid Australia .
27 October 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again!
Regards,
Jared
Recently completed Adv First Aid with …
Recently completed Adv First Aid with Training Aid Australia, trainer Shane made it very clear and fun. Small class was also a goo thing with space for practical training using all the resources. Would definitely reuse and recommend Training Aid Australia again.
26 October 2017
Unprompted review
Reply from Training Aid Australia
Hi Jill,
Thank you very much for your review. We hope to see you again!
Regards,
Jared
The training was great
The training was great. She shared her experiences with us and helped us understand how our role as a first aider should is important
26 October 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again!
Regards,
Jared
Shane the trainer was fantastic
Shane the trainer was fantastic! He made the content easy and simple to understand and reassured us that there is no such thing as "perfect CPR or First Aid". the was the best First Aid and CPR course I have ever taken. I will return for renewal.
25 October 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Very well instructed course will go …
Very well instructed course will go back to do refresher
25 October 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review. We hope to see you again when it comes time to renew!
Regards,
Jared
Very helpful.
20 October 2017
Unprompted review
Reply from Training Aid Australia
Thank you for your feedback!
Training Aid provided our staff with Advanced First Aid
Training Aid provided our staff with Advanced first aid training at our work place, the trainer was excellent, extremely experienced not only at the advanced training, but practical coaching skills and real experiences to learn from.
We will defiantly be using these guys again for further training.
20 October 2017
Unprompted review
Reply from Training Aid Australia
Hi there,
Thank you very much for your review, Scott. We hope to see you again!
Regards,
Jared
Great presenter
Great presenter, answered all questions and knew his content
19 October 2017
Unprompted review
Reply from Training Aid Australia
Hi Susan,
Thank you very much for your review! We hope to deliver training for you guys again :)
Regards,
Jared
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