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Rated 5 out of 5 stars

Alena Narvskaya is a very professional and honest real estate agent, a pleasure to work with, i recommend her if you are looking to buy property in Asia

Rated 5 out of 5 stars

Since the very beginning when we touched base with Olga Levela she has assisted us in a pretty professional and friendly manner She has high knowledges of the business in every single area: constr... See more

Rated 1 out of 5 stars

The only time I saw a viable property listed on their site, it was unavailable. This happened every time. When I was told the property was unavailable, I was sent a series of awful new-builds instea... See more

Company replied

Rated 1 out of 5 stars

Not real brokers. They list real estate on their website that they have no affiliation with, while pretending they do. They put misleading and fake information up even for properties that are already... See more

Company replied

Company details

  1. Online marketing agency

Written by the company

Tranio — overseas property broker with a large international property catalogue: over 100,000 listings of property abroad for sale! Real estate prices from developers, owners, agencies – no mediators.


Contact info

3.6

Average

TrustScore 3.5 out of 5

54 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I sent a request with my budget and…

I sent a request with my budget and area of property preference on whatsapp and long story short they responded that they are only servicing clients who spend 100,000 in Albania
or 200,000 in Montenegro. I told them this needs to be transparent in their material as there are CLEARLY HOMES FOR SLIGHTLY LESS. Upon response to my company email they sent a notice of legal backlash if I followed up with comments or my communication to an international company.

31 March 2025
Unprompted review
Tranio logo

Reply from Tranio

Dear Becky,

We apologise for any confusion during your interaction with us. At Tranio, we primarily offer properties from verified partners and independent listings, ensuring transparency and reliability.

Regarding properties in Albania, please note that Tranio does not operate directly in this market. The listings available on our website are from private sellers.

As for Montenegro, our trusted partners offer properties starting from €200,000. Each listing is carefully vetted to meet our high standards for quality and legal compliance.

We appreciate your patience and look forward to assisting you in finding the right property. Please feel free to reach out to us directly at info@tranio.com — we will be happy to help.

Best regards,
Customer Support Team
Tranio

Rated 5 out of 5 stars

A Wonderful Experience

A Wonderful Experience – The Best Real Estate company in Cyprus!
Exceptional Service from David – The Best Realtor in Cyprus!
Thanks to David’s professionalism, and dedication, everything went smoothly from start to finish. Service provided by our realtor helped us make an informed decision, and we are now proud owners of our first investment property.
David took the time to understand our goals, budget, and long-term vision, ensuring that we found the perfect property with great investment potential. He guided us through every step, from property selection to legal procedures, making the entire experience seamless and stress-free.

What truly impressed us was David’s commitment to going above and beyond for his clients. David’s communication skills are exceptional – he kept us informed at all times, answered all our questions with patience, and provided valuable insights that helped us make the best decision. His transparency and honesty made us feel secure and confident throughout the entire transaction. Beyond his professional skills, David is simply a wonderful person to work with! His friendly and warm personality made the whole experience enjoyable and stress-free. He went above and beyond to assist us, from arranging viewings at convenient times to helping us with all the paperwork and legal procedures.

Thanks to David’s guidance and support, we now have a strong start in real estate investment, and we couldn’t be happier with our decision. If you are looking for a trustworthy, knowledgeable, and dedicated real estate professional in Cyprus, we highly recommend David.

Thank you, Company and David, for making our first investment a success – we look forward to working with you again in the future!

3 March 2025
Unprompted review
Rated 2 out of 5 stars

the website doesnt have real listings

the website doesnt have real listings, only fakes to get the clients, then they will proceed with offering you properties, its more of a concierge service, but definitely misleading if you know what you looking for.

22 January 2025
Unprompted review
Tranio logo

Reply from Tranio

We are sorry to hear that your experience didn't align with your expectations. We aim to present our listings as clearly and accurately as possible and genuinely value your input.

We value transparency and are committed to improving how we present our listings. If you're still looking for a property, we would appreciate the opportunity to personally assist you in finding a property that matches your requirements. Please feel free to reach out to us directly at info@tranio.com.

Thank you once again for your feedback.

Warm regards,

Customer Service Team
Tranio

Rated 1 out of 5 stars

I have asked for house in grecee but…dont apply

I have asked for house in grecee but they dont give you any answer on the house only that they are a real estat etc

3 January 2025
Unprompted review
Tranio logo

Reply from Tranio

Dear Per,

We regret that we were not able to provide the specific information you were seeking promptly. We appreciate your interest in properties in Greece, and we want to ensure you receive all the necessary details to make an informed decision.

Our team is committed to providing the highest level of service, and we will personally reach out to you to discuss your requirements and address the situation effectively.

Thank you for bringing this matter to our attention. We look forward to resolving it promptly and ensuring your satisfaction.

Warm regards,
Customer Support Team
Tranio

Rated 5 out of 5 stars

Dreams come true

Really in few words excellent!!
My wife has some friends spending regularly long stay holidays in Thailand (Phuket) renting villas as tourists. So she and I were curious about Thailand as a country (cultura, nature, etc) so decided to go there for holidays and why not to take the chance to sound out the villas market being so popular destination. Just to take a look nothing really serious at that time and from time to time checking by internet about type of destinations, country police stability, Lands for investments, etc….
So we were contacted by chance by Tranio and little by little we were in deeper contact with Olga Leveley
Honestly without her guidance I think we hadnt bought anything
She is amazing giving answers to all our doubts and sensitive with our fears or uncertainties proposing alternatives that made feel us much more protected
Her personal implication was beyond a simple business relation. We felt at anytime that we were dealing with a friend. Otherwise the mother tongue of my wife is Russian so the communication was totally very fluent at anytime so no barriers at all to let her know our thoughts and likes
Olga is abslutely a great professional prior, during and after the deal. Very attentive, polite, friendly and with high knowledges of thereal state market, building sector, investment opportunities and bussines tailored to fit our expectations
Long story short we felt in love with Koh Samui thanks to Olga
We have no words to her super attention and treatment
For all above our rate is 1000 out of 10

6 January 2025
Unprompted review
Rated 5 out of 5 stars

In April of this year

In April of this year, on the advice of my bank, I turned to TRANIO for the selection of income-generating real estate to obtain a Golden Visa in Greece. My experience working with Ella Markova, Senior Property Advisor, was exceptionally positive.

Ella impressed me as a true expert in her field. Thanks to her professionalism and recommendations, we quickly chose a package of three student apartments with guaranteed rental income from the developer's management company. I was pleasantly surprised when the apartments started renting just a month after the purchase. The transaction went smoothly, and we signed the rental agreement at the same time as the purchase contract.

By July, we began receiving rental income, and by early August, my family and I had already arrived for the biometrics appointment. By the end of September, we received our long-awaited residence permits! We were very satisfied with our cooperation with TRANIO and Ella – they assisted us at every stage and were always in touch.

Currently, my wife and I have purchased a motorhome and are traveling around Spain, enjoying the benefits of the Golden Visa. I believe that the specialists at TRANIO, especially Ella Markova, deserve the highest praise. Thank you for your work and support!

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Professionalism and high quality

I got acquainted with this company when making a real estate sale and purchase transaction in Greece. My transaction was accompanied by manager Ella, who did her job very professionally and to a high standard. In any period of time you can get competent advice, which is very convenient and good. All issues during the period of transaction support by Ella were solved quickly, professionally and competently. I am very glad that I chose this firm to support my transaction and met Ella.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Always available for replying on any questions and for help in general. Honest in replies and advices. I really had a great experience with Ella Markova.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Propriety in Thailand

Tranio has helped us to chose a villa in Phuket.
Tranio manager has made very precise selection of available projects, all exactly what we wanted. Two days and the decision has been made.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Since the very beginning when we…

Since the very beginning when we touched base with Olga Levela she has assisted us in a pretty professional and friendly manner
She has high knowledges of the business in every single area: construction, market, legal, thai environment, etc..and very kind showing all that could fit our expectations
Really she has given answers to all our questions being very helpful to find the right address to manage every single request
Its been a real big pleasure to deal with Olga. We are very confident with her fantastic job and no doubts that without her support likely we hadnt decided to fulfill our dreams of having our own place in Koh Samui paradise

21 October 2024
Unprompted review
Rated 1 out of 5 stars

This surely seems as scam

This surely seems as scam, or it is sbsolutely misleading. I have inquired about one property, and they sent me links asking if thsi is the right property. I said I am not clicking on links, schedule me for a video call. After this, I received a message that they do not have suitable offers for my price range. I have responded that I am only interested in one particular property, and they said that is for a private seller who will contact me if he/ she chooses to. This is not how sales works. I have been working in sales for 15yrs. What ever this is, nothing they advertise is available, or whatever you find on the other end of the links they send you.
In addition, they said that one expert will contact me. "One" did, just forgot xhange his whaysapp number. I have not heard from a Company where multiple people use the same phone number on WhatsApp. Whay sort of budhet do tehy operate under?They should be shut down. I have the whole communication saved, let me know if you are interested

11 October 2024
Unprompted review
Tranio logo

Reply from Tranio

Dear Dávid,

We are genuinely sorry to hear about your experience.

At Tranio, we are committed to providing transparent and personalised support to our clients. It seems there was some confusion during your inquiry, and we sincerely apologise for any frustration this may have caused. Regarding the property links, we use them to ensure that we are discussing the exact listings our clients are interested in, but we understand your preference for a video call and regret that this was not properly accommodated.

As for the particular property you mentioned, it was listed by a private seller, and we can only facilitate communication with the seller when they are available. We understand your frustration that this did not meet your expectations, and we will strive to improve how we handle such cases in the future.

We would appreciate the opportunity to discuss this further and address any concerns you may have. Please do not hesitate to contact us directly at info@tranio.com, and we will do our utmost to assist you.

Thank you for your feedback, and we hope to restore your confidence in Tranio.

Sincerely,
Customer Support Team
Tranio

Rated 1 out of 5 stars

Hello, is there anyone in support?

You can't pay for the ad because Pay Pal doesn't allow it due to tranio problems. Tranio tells you to write to support and they give you another card payment option, but you write and they don't respond.... in the end you can't work with them because there is no way for them to assist you. You call from Spain and the person who answers you doesn't know Spanish... so why do they have a company in Spain???? All nonsense....

10 April 2024
Unprompted review
Tranio logo

Reply from Tranio

Dear Mr. Berrutti,

We would like to apologise for the inconvenience you have faced. We understand how frustrating it can be to deal with technical issues without timely support.

Currently, we are working to resolve a technical issue with PayPal which has unfortunately affected how we process payments. In order to avoid any further inconvenience, our team is working diligently to resolve this issue as soon as possible.

We acknowledge the importance of providing multilingual support to meet the needs of every customer, including those from Spain. We are taking steps to improve our language support services so that all our customers receive the assistance they need in their preferred language.

To address your concerns directly and provide you with the support you need, one of our managers will reach out to you shortly.

We apologise for any frustration this has caused and appreciate your feedback as it will help us to improve our service.

Thank you for bringing this to our attention. We look forward to speaking with you soon.

Best regards,

Customer Support Team
Tranio

Rated 5 out of 5 stars

I will recommend Traino!

I would like to express my sincere gratitude to the Traino command for the work you have done well, for your help in buying real estate, as well as for professionalism, organization, efficiency and a competent approach. I will recommend you to my friends and acquaintances!

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Ksenia Kolesnikova for…

Thanks to Ksenia Kolesnikova for organizing real estate purchase in Dubai! It is important that the deal is conducted by a caring person who has all the necessary competencies. I am very pleased that even after purchasing the apartments I can count on help and support!

1 December 2022
Unprompted review
Rated 5 out of 5 stars

I recommend Tranio and personally…

I recommend Tranio and personally Alesia. Alesia was very helpful since the beginning and she gave me an excellent guidance. She focused on my exact requirements and she informed me in details about the whole process. She immediately put me in contact with their local real estate agency. I am very glad for cooperating with Traino for the purchase of the property. Everything went well, very quick, with full confidence and without any issues. I recommend this company 100%.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

We bought a villa in Phuket with Olga…

We bought a villa in Phuket with Olga Pasikova in Triano.
We were very satisfied. She helped us quickly find what we wanted. Although we worked with other agents in parallel. We had a very complicated and atypical transaction, and it was only thanks to Olga that we successfully completed it. She solved all the problems that arose both with the seller, with the developer, and with lawyers. She impressed us with her determination to solve problems and give us maximum comfort and confidence. We liked the fact that in every situation she approached the issue deeply and professionally, so she really helped us. We have extensive experience in acquiring real estate abroad. Finding a good object is not a problem, the main task is to make a deal. Olga our best experience with agents! Thank you, Olga!

27 June 2023
Unprompted review

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